LeadSquared API Developer

0 years

0 Lacs

Posted:15 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

CRM Development & Customization
  • Manage and customize CRM platforms such as LeadSquared, Ameyo, or Salesforce for business process alignment.
  • Develop automation workflows for lead allocation, follow-ups, reminders, and escalations to improve operational efficiency.
  • Implement custom modules, user roles, and data access permissions within the CRM.
  • Coordinate with CRM vendors/development teams for new deployments, troubleshooting, and version upgrades.
  • Integrate CRM with external systems like LMS, ERP, dialers, payment gateways, marketing automation tools, and WhatsApp APIs.
  • Process Automation & Optimization
  • Create and maintain automation logic to streamline the lead-to-sale journey and ensure no data leakage.
  • Build custom reports and dashboards for performance monitoring and business insights.
  • Ensure CRM systems deliver data accuracy, reliability, and 360° visibility of customer journeys.
  • Develop scripts and tools for data migration, cleansing, and validation.
  • System Management & Support
  • Manage user access, roles, and profiles, ensuring secure and efficient usage.
  • Provide technical support and training to CRM users and cross-functional teams.
  • Collaborate with IT, Product, and Marketing teams for seamless system integrations.
  • Maintain system documentation, SOPs, and version histories.
  • Reporting & Insights
  • Build dashboards and MIS reports on lead funnel performance, team productivity, and revenue conversion.
  • Use visualization tools (Google Data Studio, Power BI, or CRM dashboards) for data-driven decision-making.
  • Monitor system health, logs, and daily reports for error-free operations.
  • Key Skills & Tools Required
  • CRM Platforms: LeadSquared (mandatory), Ameyo, Salesforce, Zoho, HubSpot (added advantage)
  • Automation Tools: LeadSquared Workflows, APIs, Zapier, Webhooks
  • Technical Knowledge: Basic knowledge of HTML, JavaScript, MySQL, PHP, or API integrations
  • Reporting Tools: Google Sheets, Power BI, or Excel (Advanced)
  • Strong understanding of lead lifecycle, customer segmentation, and CRM analytics
  • Excellent problem-solving, documentation, and cross-functional collaboration skills
Skills: api,automation tools,crm,automation

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