Job Description

Key Responsibilities: Manage a team of technical writers, assigning tasks, providing feedback, and mentoring junior members. Establish and enforce documentation standards, style guides, and best practices. Conduct performance reviews and identify training needs for the technical writing team. Collaborate with team members to plan and prioritize documentation projects. Documentation Strategy: Develop and implement a comprehensive documentation strategy aligned with product roadmaps and release cycles. Create documentation plans, including content outlines, target audiences, and publication timelines. Identify and prioritize documentation needs based on user feedback and product complexity. Content Creation and Editing: Write, edit, and review high-quality technical documentation such as user manuals, API reference guides, installation guides, white papers, and online help systems. Ensure accuracy, clarity, and consistency of technical information across all documentation. Roles and Responsibilities Collaboration and Communication: Collaborate with subject matter experts (SMEs) to gather technical details and verify information. Actively participate in product development meetings, design reviews, and project planning sessions to stay informed about product features and updates. Work closely with engineering teams, product managers, and other stakeholders to gather requirements and feedback on documentation. Communicate effectively with cross-functional teams to address documentation concerns and ensure timely delivery of content. Required Skills and Experience: Strong technical writing skills with a proven ability to translate complex technical concepts into clear, concise, and user-friendly documentation. Experience leading and managing a team of technical writers. Deep understanding of software development lifecycle (SDLC) and Agile methodologies. Expertise in using authoring tools like MadCap Flare, Adobe FrameMaker, or similar platforms. Excellent communication and collaboration skills to work effectively with cross-functional teams. Strong analytical skills to identify user needs and tailor documentation accordingly. Bachelor's degree in technical writing, computer science, or a related field.