Job
Description
Dynamic Yield, a Mastercard company, is dedicated to powering an inclusive digital economy. We are seeking a Lead Technical Program Manager to organize and accelerate delivery across multiple technology teams. You will ensure coordinated efforts, meticulously track release integration and scope, and proactively manage dependencies to ensure all outputs are production-ready at launch. This role demands a leader who can navigate complexity, identify and remove blockers, and consistently find the path forward in challenging situations. The Role As a Lead Technical Program Manager, you will: Accelerate Delivery: Organize and accelerate a group of related technology projects or activities across multiple teams, aligning dependent organizations. You'll identify and remove blockers, always finding the path forward. Execution & Control: Create mechanisms to effectively report out and control execution. You'll recognize complexity and create predictable delivery paths for large and/or complex efforts, measurably improving, streamlining, and/or eliminating excess processes. Continuous Improvement: Utilize cross-organizational mechanisms to describe and drive continuous improvements. End-to-End Ownership: Drive the execution of an outcome from inception through successful delivery across the full stack of services/domains, or for outcomes spanning multiple teams and enterprise integrations. Source of Truth: Serve as the first point of contact for your team or area, acting as the source of truth for status by providing the right information and data about project state to the right audience at the right time. Technical Acumen: Understand the business strategy and design approaches within your product, program, or domain with sufficient depth to be credible and effective with your teams. You can competently represent your team's services. Design Evaluation: Keep abreast of the evolving technology landscape, asking the right questions to evaluate the strengths and weaknesses of designs (scalability, latency, security, performance, data integrity, etc.). Ambiguity Management: Work effectively with ambiguity and limited guidance. When the business outcome or strategy is defined but little else, you're able to initiate projects or bring order to chaotic situations. Clear Communication: Transform raw thoughts into clear and concise communications/instructions for teams, confidently communicating with leadership 3+ levels up. External Partnerships: Potentially work directly with external technology providers supporting implementation plans and roadmaps, identifying opportunities for increased speed, quality, and cost-efficiency. Engineer Advocacy: Understand the needs of engineers and technical operations teams who build, maintain, and operate services and technical assets. Metrics & Visibility: Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility, ensuring your program stays aligned with organizational objectives. Mentorship & Recruiting: Play an active role in mentoring and recruiting others into the organization. All About You Experience: Proven experience in a technical program management role, orchestrating complex initiatives across multiple teams. Project Leadership: Demonstrated ability to drive projects from inception through successful delivery, navigating technical and organizational challenges. Problem-Solving: Exceptional ability to identify and remove blockers, find solutions in ambiguous situations, and simplify complex problems. Communication: Strong, confident, and exacting written and verbal communication skills, with the ability to articulate technical directions and project status effectively to diverse audiences, including senior leadership. Technical Aptitude: Capable of evaluating technical designs for scalability, latency, security, performance, and data integrity. Stays current with evolving technology. Agile Mindset: Experience in an agile environment, capable of organizing and accelerating delivery across dependent teams. Proactive & Organized: Highly organized, proactive, and capable of managing multiple priorities concurrently. Mentorship: Experience in mentoring and contributing to the growth of team members.
