Lead Specialist GES PSC (French)

Job title Senior Expert GES PSC (French Language)

Job Content:

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities:

Customer Connect

• Act as the daily point of contact for all end-to-end P2P matters, serving as a liaison between requisitioners, team leads, budget holders, buyers, suppliers, and PSC Operational teams within GES across 1–4 locations (depending on size).
• Lead regular customer meetings with local teams (e.g., requisitioners, budget holders) to ensure smooth P2P operations in purchasing and accounts payables. This includes driving Invoice Performance Meetings.
• Participate in customer management meetings with site leadership, presenting a unified point of contact ("one face to the customer").
• Maintain and improve gatekeeping standards by guiding stakeholders on appropriate procurement channels and vendor selections. This includes support for P-cards, T&E cards, "Approved Invoice Only" processes, and enhancement of catalogs and price lists.
• Provide second-line support to purchasing assistants/specialists and AP specialists/associates.
• Handle tickets escalated by purchasing/AP teams from vendors and internal customers regarding purchase orders and invoices.
• Manage P2P complaint resolution, particularly for medium to high-impact issues (e.g., PO or invoice discrepancies). Provide reporting input to stakeholders for evaluation.
• Create and maintain vendor master data.
• Conduct (re)training for requisitioners and provide key user support as needed.
• Leverage data analytics and dashboards to continuously optimize P2P and AP processes.
• Initiate programs and projects within PSC.
• Coordinate and manage small-scale changes aligned with the agreed P2P process improvement plan.
• Evaluate, prioritize, and authorize changes or enhancements to the P2P process.

Risk Management

• (Content not provided – can be expanded based on specific organizational needs.)

Other Responsibilities

• Participate in P2P-related projects where applicable (e.g., acting as Implementation Manager for assigned sites within the region).

Authorities

• Authorized to negotiate directly with vendors on behalf of the organization.

Special Assignments

• Lead or support process improvement initiatives related to P2P and related systems.
  

You bring:

• Experience in P2P processes being purchasing and/or accounts payable (>5 years)
• Commercial education and mindset
• Experience with customer-facing roles (>2 years)
• Experience in co-operation with different types of organization and different hierarchy levels (>2 years)
• Proven track record in dealing with P2P system
• University or higher educational graduate level
• Fluent in

  French

  written & oral and local languages is advantage (B2 Certification is German is preferred) 
• In-depth knowledge of processes and systems in the functional P2P area (purchasing and accounts payable)
• Knowledge of purchasing applications
• Good communication and social skills
• Knowledge of Master Data Management concepts and key master data in the function concerned
  

We bring:

• A team of diverse employees who aren’t afraid to think outside of the box. 
• A truly global and collaborative team that cares about the experience of our employees.
• The encouragement you need to develop and achieve personal growth.
• A role that is crucial on projects and allows you to build your brand.
• A caring and supportive environment where you’re empowered to grow and share your ideas.
  

The application processes:

Nisha Tiwari, Talent Acquisition (Nisha.tiwari@dsm-firmenich.com)