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Lead Product Manager - Technical

Lead Product Manager - Technical

Mastercard

5 - 9 years

0 Lacs

pune maharashtra

Posted:1 day ago| Platform: Shine logo

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Skills Required

product management software development apis user stories metrics analysis collaboration communication platform services agilescrum methodologies customer feedback analysis

Work Mode

On-site

Job Type

Full Time

Job Description

**Job Description** **Role Overview:** As a Lead Product Manager - Technical (PM-T) at our company, you will play a crucial role in shaping the platform product roadmap. Your responsibilities will involve translating business needs, customer experiences, and technology trends into actionable features. Collaborating closely with engineering, UX, and business stakeholders, you will be instrumental in delivering scalable, high-impact platform capabilities that drive value across the organization. **Key Responsibilities:** - **Product Strategy & Planning:** - Translate business needs, market opportunities, and technology trends into platform initiatives. - Utilize the Working Backwards method to decompose customer experiences into features and functions. - Own the vision and documentation for feature releases, including the Working Backwards document and the product requirement document. - Identify gaps and charter new platform capabilities as required. - Use runtime metrics as feedback into the backlog and balance them against new feature requests. - **Customer & Market Insights:** - Participate in customer research with business teams to understand platform feature needs. - Utilize runtime metrics and customer feedback to inform backlog prioritization. - Conduct competitive analysis to support prioritization and roadmap planning. - Develop and implement new metrics; collaborate with development teams to monitor them. - **Execution & Delivery:** - Define release goals and prioritize features based on business and platform value. - Continuously monitor feature development to ensure alignment with goals. - Review product demos with development teams against acceptance criteria. - Prepare for launches and monitor platform performance, adoption, and operational health. - **Collaboration & Communication:** - Work with Technical Program Managers, developers, UX designers, and internal customers to define business requirements. - Act as the voice of the business customer and advocate for customer needs. - Coordinate in internal forums to gather feedback and identify development opportunities. - Build, get reviewed, and follow go-to-market (GTM) plans for the features to be released. - **Operational Support:** - Identify and communicate risks that may impact timely or quality delivery of features. - Support post-launch reviews and ensure feedback is incorporated into future iterations. - Collaborate with internal teams and customer service to classify and prioritize customer issues. - Own and manage product documentation to support self-service and reduce overhead. - **Growth & Mentorship:** - Exhibit expertise in your platform feature area and coordinate with interdependent teams. - Mentor junior team members and contribute to a culture of continuous learning. - Build internal and external networks to support product success. **Qualifications:** - Experience in product management, preferably in a technical or platform-focused role. - Solid understanding of software development processes, APIs, and platform services. - Experience writing user stories, acceptance criteria, and working closely with engineering and UX teams. - Strong analytical skills with experience using metrics and customer feedback to inform decisions. - Ability to manage feature-level trade-offs and prioritize based on business and technical value. - Excellent collaboration and communication skills across technical and non-technical stakeholders. - Familiarity with Agile/Scrum methodologies and product documentation practices. - Bachelors degree in Computer Science, Engineering, or a related field; product certifications (e.g., CSPO, Pragmatic) are a plus. **Ready to Join Us ** **Corporate Security Responsibility:** All activities involving access to company assets, information, and networks come with an inherent risk to the organization. Therefore, it is expected that every person working for, or on behalf of, the company is responsible for information security. You must: - Abide by the company's security policies and practices. - Ensure the confidentiality and integrity of the information being accessed. - Report any suspected information security violation or breach. - Complete all periodic mandatory security trainings in accordance with the company's guidelines.,

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Lead Product Manager - Technical