Lead Developer Advocate

Job Description

Job Information Date Opened 04/21/2025 Industry Software Product Job Type Full time City Indore/Hyderabad/Hybrid State/Province Madhya Pradesh Country India Zip/Postal Code 452010 About Us The Modern Story It has become imperative for enterprises to derive value from their data. Unfortunately, today’s data landscape is increasingly varied and constantly changing. The rise of IoT, unstructured data volume, and need for data analytics from all departments emphasize the need for a composable data management solution. The Modern Data Company was founded to radically simplify how organizations manage, access, and interact with data. Modern’s data operating system, DataOS, unifies all data across silos, at scale. The composable layers of DataOS evolve with your existing technology stack to future-proof all data initiatives. Job Description About the Role The Lead Developer Advocate for DataOS plays a strategic role at the intersection of user enablement, community development, technical content, and product feedback. This individual will serve as the voice of the developer and customer within the organization while leading programs that empower DataOS users through comprehensive training, scalable self-serve resources, and a thriving developer community. With a strong background in data engineering or analytics engineering, the ideal candidate will have the technical depth to understand real-world implementation challenges and the communication skills to translate those insights into learning assets, documentation, and product feedback. This is a hybrid, location-preferred role with a team leadership mandate — managing one direct report initially and scaling the team as the community grows. Key Responsibilities Developer Enablement & Training Design and deliver structured learning tracks for SI partners, enterprise customers, and internal teams using DataOS. Build and manage a self-serve training ecosystem , including hands-on tutorials, video walkthroughs, certification tracks, and learning modules. Conduct live training sessions, onboarding workshops, and technical webinars to drive adoption and upskill users. Community Development & Engagement Build and sustain an active developer community where users can share ideas, ask questions, and troubleshoot collaboratively. Launch and moderate forums, Slack/Discord groups, community meetups, or virtual office hours. Empower community champions to encourage peer-led engagement and foster organic support. Voice of the Customer & Product Feedback Serve as the primary internal advocate for DataOS users by capturing insights from use cases, customer interactions, community discussions, and feedback loops. Synthesize user feedback into actionable input for Product and Engineering teams, influencing roadmap and UX priorities. Surface recurring issues and usage patterns to proactively recommend improvements. Technical Content Creation Produce high-quality technical content — blog posts, guides, demo projects, and solution briefs — that illustrate best practices and DataOS capabilities. Ensure content consistency across documentation, training platforms, and external channels. Regularly update and enhance core product documentation based on learnings from real-world implementations and common support requests. Create and maintain FAQs, troubleshooting guides, and error resolution documents aligned with actual user needs. Collaborate with technical writers to ensure documentation remains accurate, current, and discoverable. Cross-Functional Collaboration Engage with Product, Engineering, QA, and DevOps to stay informed about technical changes, feature releases, and architectural updates. Translate technical changes into user-facing materials that support learning and adoption. Actively participate in sprint planning, demos, and retrospectives to remain embedded in the product lifecycle. Leadership & Strategy Define the vision and roadmap for Developer Advocacy and Training at DataOS. Manage and mentor a direct report with plans to expand the team in alignment with business growth. Track KPIs for training completion, community engagement, content reach, and documentation quality. Requirements Required Qualifications Technical Background: 3–5 years of experience in roles such as Data Engineer or Analytics Engineer , ideally with exposure to business analytics, data pipelines and platform operations. Enablement Experience: Proven experience designing and delivering technical training programs and self-serve onboarding experiences for developers. Community Leadership: Experience creating or managing developer communities, discussion forums, or technical ambassador programs. Product & User Advocacy: Strong user empathy with experience collecting, interpreting, and acting on product feedback. Technical Expertise: Data Engineering : SQL, Python, YAML, data modeling, orchestration tools. Platform & Infra : Docker, Kubernetes, cloud computing (AWS/GCP/Azure), networking basics. Communication Skills: Exceptional written and verbal communication skills, with the ability to simplify complex concepts and engage technical audiences. Documentation Skills: Experience contributing to or maintaining documentation libraries, support articles, and FAQ portals based on real usage. Collaboration & Agility: Demonstrated ability to work cross-functionally and thrive in a high-growth environment with evolving requirements. Leadership: Prior experience managing or mentoring technical team members; ability to grow and guide a team. Preferred Qualifications Experience in Developer Relations, Technical Evangelism , or Customer Enablement roles at enterprise software or data infrastructure companies. Familiarity with modern learning platforms (e.g., LMS systems, certification tools, GitBook, Docusaurus). Knowledge of data lifecycle and experience with platforms like Snowflake, Databricks, Palantir, or similar. Experience with documentation standards, error taxonomy design, and knowledge management frameworks. Benefits Working at Modern First and foremost, our value system is sacred to us – HEAT: Humility, Empathy, Accountability and Transparency. Beyond this, we are fond of individuals who are curious, love solving problems and can see the larger picture. We love to take a leap of faith on potential. If you believe you haven’t had the chance to do your life’s best work, Modern is the place for you. Modern embraces competition for great talent. We have been able to get great talent onboard owing to the attractive compensation and benefits we provide, in addition to the upside we share with all our employees in the form of ESOPs. Moreover, our ESOP policies are highly employee-friendly replicating ethos of some of the best Silicon Valley tech startups. We are committed to making sure our employees create significant value for themselves.