Lead Consultant, Partner Success

WHO WE ARE

Xactly is a leader in Intelligent Revenue Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform marries artificial intelligence and 17 years of proprietary data in easy-to-use applications. Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine s inaugural list of the 100 Best Workplaces for Millennials, and chosen as the Market Leader in Incentive Compensation by CRM magazine. We re building a culture of success and are looking for motivated professionals to join us!

THE OPPORTUNITY

We are seeking a highly motivated Lead Consultant to join our dynamic Partner Success team at Xactly Corporation. This role is focused on maximizing the value and performance of our partner ecosystem. You will act as the primary, strategic resource for a portfolio of partners, guiding them through the project implementation lifecycle from beginning to end, including requirements gathering, documentation, configuration, leading the customer through User Acceptance Testing and deployment, driving adoption, supporting successful joint GTM strategies, and accelerating revenue attainment through expert consultation and enablement across the Xactly platform.This role requires strong consulting experience, outstanding relationship management skills, and a proven ability to translate product capabilities into compelling partner and customer value propositions preferably with domain expertise in sales compensation or management and experience with any programming language or skills with relational databases.

Travel: Up to 20%

THE TEAM

Xactly s Partner Success team is a mix of consultants, compensation experts, and sales professionals. The team comes from a plethora of industries including SaaS, consulting, financial services and management consulting. They re a group of driven, highly motivated, self- starters who have the ability to adapt quickly and thrive in a fluid start-up culture. They are fast learners turned compensation consultants with the business savvy to execute complex projects in all client verticals and interact with any customer persona.

THE SKILL SET

• Bachelors degree or equivalent experience

• 4-6 years of experience in Technology Consulting and Business Analysis, or related fields

• Translation of customer requirements into solution design with the ability to guide clients through the decision-making process and consult on best practices or business changes which will improve their solution and experience

• Strong technology and business acumen with matching problem-solving skills (business and technical)

• Deep understanding of SDLC, RDBMS data structures, and database concepts

• Strong skills in SQL development

• Prior experience with the relevant domain(s)

• System integration experience and troubleshooting skills

• Ability to work as functional lead on assigned projects and oversee the work of others as needed while driving customer outcomes

• Outstanding service-orientation, strong interpersonal and communication skills

• Strong analytical and problem-solving skills (business and technical)

• Past experience in a deadline-driven, fast-paced environment

• Self-aware, motivated, coachable, and able to work seamlessly as part of a larger team

• Able to work with minimal or no oversight

• Experience working in the Sales Performance Management space required

WITHIN ONE MONTH, YOU LL:

• Participate in our Onboarding Bootcamp, which will introduce you to our products and processes as well as take you through a mock implementation.

• Begin ramping onto Partner projects as soon as training is completed, utilizing our internal Partner Portal to drive engagement.

• Interact with Partners as part of their live implementations.

WITHIN THREE MONTHS, YOU LL:

• Consistently and successfully supporting the implementation work for both new and existing customers.

• Be fully ramped up, supporting up to 10 concurrent implementations and liasing with Partners as they take customers live with Xactly solutions.

• Be fully versed in Xactly tools keeping essential customer data organized and tracking all your interactions.

• Become a subject matter expert in at least one aspect of Xactly s products and related activities, including supporting other Xactly and Partner Consultants as they work with that aspect.

• Create urgency, instill confidence, and provide fantastic customer service as you guide partners and customers through the initial implementation and their early adoption stage of Xactly at their company.

WITHIN SIX MONTHS, YOU LL:

• Continue to manage a high portfolio volume through the implementation process to ensure successful projects and adoption of Xactly

• Interact with partners and customers each day where required to drive urgency, engagement and enablement.

• Become a subject matter expert in several aspects of Xactly s products, including developing enablement materials to support other Xactly and Partner Consultants.

• Meet and exceed quarterly metrics and objectives.

• Provide input for overall implementation process improvements.

WITHIN TWELVE MONTHS, YOU LL:

• Mentor new hires and teach best practices to lead the team towards future success.

• Deepen knowledge of tactics to increase satisfaction and improve implementation time within your projects and share across the team.

• Identify gaps within our processes, propose solutions and execute to continue raising the bar with the team.

BENEFITS AND PERKS

• Paid Time Off (PTO)

• Comprehensive Health and Accidental Insurance Coverage

• Tuition Reimbursement

• XactlyFit Gym/Fitness Program Reimbursement

• Free snacks onsite (if you work in office)

• Generous Employee Referral Program

• Free Parking and Subsidized Bus Pass (a go-green initiative!)

• Wellness program

OUR VISION:

Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals.

OUR CORE VALUES:

Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we re committed to upholding them by delivering the best we can to our customers.

Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.