Lead Consultant Backup

Job Description

about the role CONTEXT OF THE SERVICE / PROJECT: Within OBS, CSD Skill center organization defind the technical roadmap and strtegy for the OCB followed by need of Marketing, Pre-sales, platforms and Engineering team Level 3 support incident management support problem management support Change Management support Product industrialization technology watch (study, documentation) technical roadmap of Backup product release management (validation documentation) training of Engineering products to other teams such as implementation, operations, Pre-Sales, and Solution Marketing Design/ build detailed LLD (LLD1) technical support to architects/ offer experts technical handover of LLD1 to offer experts, operation implementation team Presales support technical support on customized solution quotation and workload estimation of integrating new component Techno watch study of new products/version proof of concept regular information on supplier roadmap and competitor vendor technical relations Knowledge management and Patch management Project design, build integration support (TTM or customer project) Customer design, build and support MAIN MISSION: Technical Roadmap Mgmt. Defining the Technology Roadmap for OCB Defining the Priority and Timelines of Roadmap deliverables Communicate the Roadmap within OCB (ENG, OPS, IMP, Marketing, Architects etc.) Release Management Governance Expert management for the Release Management Follow up meetings with experts on RM activities Release management dashboard Status update to the mgmt. Identification of Lab needs with associated budget External resources budget follow-up with management Vendor Technical Relationship Managing technical relationship between the vendors experts Anticipation Techno Watch and training delivery Managing Product Life Cycle Vulnerability Patch Management Ensuring the configuration of vigilance VMT are up to date Assigning the Vulnerabilities to the Experts and ensuring the progress Manage the validation and communication of vulnerabilities and patch mgmt.. Product Catalog and Communication Ensuring the Product Catalog should be upto date for marketing and pre-sales Ensuring the Technical Updates, News, Roadmap, Release Management, What s New information should be communicate regulary on time Quality Management of RM Ensuring the Quality of the Release Management Deliverables Ensuring the Quality of the Technical Handovers between CSE and Operations teams (Build Run) Technology Governance Process Take into account the need for New Technology or New Product Assess the relevance of introducing new techno or product in OCB portfolio Integrate the need in the RM process SkC Community Animation Managing meetings, exchanges on technical subject with technical experts, Architects Managing Plazza community communication with all stakeholders (ENG, OPS, IMP, Marketing, Architects, and Project Managers etc.) PreSales Support: Qualification of new demands or customer specific solutions. Providing technical support on customized solution, planning, schedule, cost and risk assumptions Think Design: Design and industrialization of solutions and components, design validation and technical support to architects/ offer experts of customer platforms Project Management : Project Kick-off Meeting with the VMware delivery team and the Customer project sponsors and stakeholders to set expectations about the purpose of the engagement, the delivery approach and timelines. Deliver solutions and customer projects on shared cloud platforms offerings Delete Description Type About you Description ID About you Visibility Internal and External Transversal Skills: Strong communication skills (English -> Read + Write + Speak) Good interpersonal skills Should be a team player Technical Skills: Overall knowledges on the following technologies NetBackup NetWorker NetApp Storage commvault backup ITIL / PMP about you Transversal Skills: Strong communication skills (English -> Read + Write + Speak) Good interpersonal skills Should be a team player Technical Skills: Overall knowledges on the following technologies VMWare classical suite (vSphere, vCenter) VMWare SDDC portfolio Hypersclaer cloud technologies (AWS, Azure, GCP) x86 Hardware (Dell, Cisco UCS) ITIL / PMP department Global Delivery Operations .