Lead - Business Analyst

Description

Job Overview And Responsibilities

• Translates high level requirements into detailed level user stories to be consumed by the development pods in each sprint, while ensuring stories and features are added iteratively to the product to add overall value
• Facilitates meetings and presentations to ensure alignment on project scope, requirements, and impact analysis findings
• Facilitates agile ceremonies such as kick off, iteration, estimation sessions and help to keep team up to date with changes in priorities and to be available to answer questions quickly
• Collaborate with Dev, QA, UX and other stake holders to ensure deliverables meet customer expectations
• Drives knowledge base initiatives such Training programs, as documentation of knowledge articles and end user training
• Drives efforts for production incident identification, workaround, and remediation
  

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Qualifications

• Bachelor's degree
• 8+ years of Industry experience as Business analyst, product owner, product management.
• Excellent communicator with outstanding analytical skills in order to collaborate with business users, technology teams and leadership in an Agile environment
• Strong problem-solving, listening, written and verbal communication and decision-making skills
• Domain expertise and relevant experience in Airport operations and contact center technology project implementation is preferred
• Demonstrated use of Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft Word, Visio, and PPM
• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English and Hindi (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
  

• Master's degree
• 3+ Agile/Scrum experience
• Detailed knowledge of airline information systems
• Understanding broad principles of airline management
• Desire to dedicate time and energy to accomplish goals, tasks, assignments, doing what it takes to get things done
• Acts as valued partner to the business, develops relationships with the customer, deals honestly and effectively with business partners, is seen in a positive light by the business/customer