Job Description

Oversee the configuration, customization, and integration of Salesforce with other systems Serve as a Subject matter expert on Salesforce best practices, tools, and capabilities Review the design and lead the development of Salesforce solutions, ensuring the platform meets business requirements and objectives Collaborate with cross-functional teams, including business analysts, developers, and project managers, to ensure project goals and timelines are met Conduct regular system health checks and recommend enhancements or optimizations Implement processes for testing, deployment, and change management in Salesforce environments Troubleshoot and resolve any issues related to Salesforce applications and integrations Create and maintain detailed documentation for Salesforce architecture, customizations, and processes Stay updated on Salesforce product releases and new features, leveraging them to improve the system Required qualifications to be successful in this role: Minimum of 8-12 years of experience with Salesforce, including experience in a lead or expert-level role Strong knowledge of Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and other related Salesforce products Hands-on expertise in Salesforce development (Apex, Visualforce, Lightning Web Components, Vlocity etc ) Extensive experience with Salesforce integrations, including REST/SOAP APIs, middleware tools, and third-party applications Extensive knowledge on Copado and its configuration, CI/CD pipelines and builds Hands-on experience in Salesforce data management, security, and customization Proficiency in the Salesforce platform s declarative features such as workflows, process builder, flow, and approval processes Excellent problem-solving and troubleshooting skills Salesforce certifications such as Salesforce Certified Administrator (ADM 201), Salesforce Certified Platform Developer I, Salesforce Certified Technical Architect, or any other relevant certifications are a plus Location: Hyderabad, Bangalore, Chennai Education: Computer Science (BE / BTech / MTech / MS) from Tier I Premier institutes Skills: RESTful (Rest-APIs) Salesforce Sales Cloud Salesforce Solution Design Velocity Telecommunications