L&D Program Manager

Job Description

Job Title: Learning & Development (L&D) Program Manager Location: Apna Mart HQ - Ranchi, Kolkata, Bangalore Department: Human Resources Learning & Development Apna Mart is looking for an experienced Learning & Development (L&D) Program Manager to oversee, enhance, and scale our L&D initiatives. This role will be responsible for managing and improving training processes, creating impactful learning programs, tracking performance through reports, and ensuring leadership alignment on key L&D strategies. The ideal candidate will have a strong background in training operations, process optimization, and data-driven decision-making. Key Responsibilities: Design, develop, and manage training programs that enhance employee skills, knowledge, and performance. Continuously evaluate and optimize L&D processes, ensuring efficiency and alignment with business objectives. Track and report key L&D metrics, including training completion rates, effectiveness, and impact on employee performance. Work closely with department heads, HR, and leadership to identify training needs and develop strategic learning initiatives. Ensure smooth execution of training programs through various modalities (online, in-person, blended learning). Oversee L&D budgets, training materials, and vendor relationships for external learning resources. Maintain L&D policies and procedures, ensuring compliance with company standards and industry best practices. Present insights and recommendations to leadership on L&D program performance and future initiatives. Qualifications & Skills: Bachelors or Master’s degree in Human Resources, Business, Organizational Development, or a related field. 4+ years of experience in Learning & Development, Training Management, or Program Management. Experience in retail or fast-paced environments is a plus. Proficiency in Learning Management Systems (LMS), data analytics tools, and training delivery platforms. Strong communication, leadership, and project management skills. Ability to work cross-functionally and drive change. Ability to interpret data, generate reports, and provide actionable insights to improve training effectiveness. Ability to adapt quickly to changing business needs and scale L&D programs accordingly. Why Join Apna Mart? Opportunity to shape and scale L&D initiatives in a high-growth, dynamic company. Work closely with leadership to drive meaningful impact on employee development. Competitive compensation and benefits package. Collaborative and fast-paced work culture with opportunities for career growth.