1 - 6 years

1 - 5 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for experienced and dedicated candidates with 1-7 years of experience to handle international inbound calls in Gurgaon, Delhi, and Faridabad. The ideal candidate will have excellent communication skills and be fluent in either Romanian or Bulgarian.

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional customer service through voice or blended support.
  • Translate documents and materials between languages.
  • Work effectively in a fast-paced environment to meet targets.
  • Collaborate with team members to achieve goals.
  • Maintain accurate records of interactions and transactions.
Job Requirements
  • Fluency in either Romanian or Bulgarian is required.
  • Experience in customer retention, service, and operations is preferred.
  • Strong communication and interpersonal skills are essential.
  • Ability to work in a dynamic environment and adapt to changes.
  • Familiarity with medical services or hospital industry is an advantage.
  • Candidates should possess a bachelor's degree or equivalent qualification.

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