Job Description

Roles & Responsibilities: • To manage all operations of the laboratories To ensure delivering the customer delight experience at the lab. • Implement quality control measures to maintain the accuracy and reliability of laboratory results. Conduct regular audits and proficiency testing, and address any issues or discrepancies. • Coordination for general repair and maintenance of present Infrastructure including monitoring day-to-day upkeep of lab Lab Audits & Biometrics / CCTV /Phone lines / Mystery calls / Registration Monitoring /Data Extraction and evaluation of Profit / Loss of Labs Accountable for improving customer experience and customer retention in labs by developing and mentoring the lab staff experience. Qualification & Experience: • Bachelor's degree in Medical Laboratory Science, Medical Technology, or a related field. Master's degree preferred. • Minimum of 5 years of experience working in a clinical laboratory, with at least 2 years in a supervisory or leadership role. • Thorough knowledge of laboratory testing methodologies, instrumentation, and quality control procedures. • Familiarity with relevant regulatory requirements, such as CLIA and CAP guidelines. Interested Candidates can share their resumes at Mayank.Gupta1@lalpathlabs.com