L3 Support - Lead

Key Responsibilities:

• Lead the delivery and support of capital markets applications, ensuring high availability and performance.
• Manage FIX session setup, monitoring, and troubleshooting across trading platforms.
• Oversee OMS (Order Management System) configuration and order flow monitoring.
• Coordinate regulatory and client reporting using SSRS, SSIS, and SQL-based tools.
• Drive release management and change control processes for production environments.
• Implement and maintain monitoring tools (e.g., ITRS Geneos) and job scheduling tools (e.g., Control-M, Cisco Tidal).
• Develop automation scripts using Python, Shell, Bash, and Perl to streamline operations.
• Perform disaster recovery testing and support infrastructure migrations (e.g., Red Hat).
• Collaborate with cross-functional teams including front office, middle office, and infrastructure teams.
• Provide mentorship and guidance to junior team members and offshore support teams.

Required Skills & Qualifications:

Mandatory Competencies