KYC Operation Associate

Responsibilities

• Run KYC processes end-to-end across multiple banks and tech partners.
• Coordinate with internal and external stakeholders to meet launch and operational timelines.
• Document and improve workflows for speed, compliance, and customer experience.
• Monitor performance metrics and resolve operational issues quickly.
• Support future team hiring, training, and scaling.
  

Requirements

• Experience in KYC or related onboarding operations in a regulated financial environment.
• Strong partner management skills and ability to work across multiple teams.
• Operational rigor with an eye for process improvement.
• Comfortable owning outcomes in a fast-moving, high-growth setting.
  

Who You Are

• Hands-on executor who thrives on accountability.
• Highly organized with excellent follow-through.
• Proactive problem-solver with a bias for action.
• Clear communicator who builds trust with partners and colleagues.
  

Bonus Points

• Exposure to GIFT City / IFSC regulations.
• Experience setting up KYC from scratch in a fintech or bank.
• Prior VKYC experience in a fintech or bank.