KYC Intern

Job Description

About the Role: We are looking for a proactive and detail-oriented Intern to support our KYC (Know Your Customer) processes. This role involves direct coordination with customers to complete KYC documentation, data entry in Excel, and ensuring a smooth customer service experience. Key Responsibilities: Make outbound calls to customers for KYC verification and document collection. Follow up with customers to ensure timely submission of required documents. Assist in verifying the accuracy and completeness of KYC documents. Maintain and update customer data in Excel sheets with a high level of accuracy. Handle customer queries and provide clear information regarding KYC requirements. Coordinate with internal teams for issue resolution and process updates. Requirements: Excellent verbal and written communication skills in English and/or local language. Proficiency in MS Excel (data entry, basic formulas, filtering, etc.). Strong interpersonal skills with a customer-first approach. Ability to handle multiple tasks and meet deadlines. Prior experience in customer service or telecalling is a plus (not mandatory). What You Will Gain: Hands-on experience in customer coordination and compliance processes. Exposure to real-world KYC and customer service practices. Opportunity to enhance communication and data management skills. Internship certificate upon successful completion. Job Type: Contractual / Temporary Contract length: 3 months Pay: ₹5,000.00 - ₹6,000.00 per month Schedule: Day shift Work Location: In person