Scan physicall bills from vendors & upload them into the accounting software. Receive Purchase orders & place order with vendor & track until delivery DD creation for Monthly electricity bills & visit BESCOM office to make payment Visit stationery vendor & collect material Plan and book porter for other operations & track delivery Bike is required Basic english required Should have experience using any accounting software for creation of invoice & purchase order.
Job Title: Customer Support Executive / Customer Relations Associate Position Overview: We are seeking a dedicated and customer-focused Customer Relations Associate to join our dynamic team at KOTS. As a Customer Relations Associate, you will play a pivotal role in ensuring exceptional customer experiences and maintaining positive relationships with our tenants. You will be the face of our company, offering support, addressing inquiries, and resolving concerns promptly and effectively. Location: Whitefield, Bangalore Experience Required: Overall: 2-3 years total experience Mandatory: Minimum 1.5 years in Customer Service or Customer Support We are looking for only female candidates for this role. Key Responsibilities: Handle customer queries and concerns effectively via calls and emails (Voice & Non-voice support). Ensure first contact resolution and customer satisfaction. Maintain accurate records of interactions in the CRM system. Proactively identify customer needs and provide appropriate solutions. Escalate complex issues to relevant departments with proper documentation. Contribute towards process improvement and knowledge sharing within the team. Prepare and maintain daily/weekly Excel reports as required. Key Requirements: Domain expertise in customer service processes and systems. Excellent English communication skills, both verbal and written. Strong vocabulary, articulation, and comprehension. Experience in voice and non-voice support (email). Proficiency in MS Excel for basic reporting and data management. Strong problem-solving attitude with attention to detail. Flexible to work in rotational shifts. Preferred Attributes: Exposure to CRM tools (e.g., Zoho Desk). Experience in handling both B2C and B2B customers. Quick learner with adaptability to changing business needs. Employment type : Full time work from office Office hours : 9:00 AM to 6:00 PM No of days working in a week : 6 days Week-off : Rotational as per rooster Work from home : NO About the Company: At Kots, we provide premium managed gated rental apartments/flats around Bangalore to young individuals, couples, and families. Our goal is to provide premium living and make renting easy and simple for our customers.
KOTS is a dynamic and rapidly growing company committed to providing innovative and quality solutions in the housing sector. We are seeking a motivated and experienced professionals in Area Operations to join our team and play a key role in managing and optimizing our operations in Bangalore. Job Designation :: Cluster Manager Experience :: 10+ years in facility management (preferably residential real estate.) Job Location :: Bangalore Employment type :: Full Time Field work. Monday to Friday 8:00 AM to 6:00 PM & Saturday half day 8:00 AM to 1:00 PM Workdays :: 5.5 days with fixed Sunday week off. (Work from home is Not available) Bike: Required Role & responsibilities 1. Tenant Relations and issue management Check In, CheckOuts for Tenants. Tenant Escalations. Foster positive relationships with tenants to ensure tenant satisfaction and retention. 2. Building Maintenance : Drive the Planned Building Maintenance activities w.r.t electrical, plumbing, cleaning, services , AMCs , etc.. Drive property inspections to identify maintenance needs and address them promptly. Ensure accurate records of registries for all properties within the given Cluster. Ex:- Staff Attendance, Inward/Outward registries, Parcel & courier registries etc.. Ensure the records of Inventory items within all properties common area & inside flats is maintained. All incidents, queries reported by ground staff should be addressed to resolution to avoid recurring issues. 3. Staff management :: Cluster Manager is required to manage operations related to all staff. Staff Types include - i) Management team staff = Facility Managers & Team Leads & Operations Executives. ii) Resource staff = Plumbers, Electricians, Housekeeping etc.. __ For the above staff, ensure the process adherence & compliance right from onboarding until deboarding including the Staff leave & attendance management & notice for resignations etc.. Give periodic Trainings & Feedback to all staff on performance & process updates. Co-ordinating with the manpower agencies for ensuring the staff deployments. 4.Reports :: Start of the Day & End of the Day reports across all properties within the clusters should be verified. Monthly Building Audit reports should be submitted. Monthly utility reports , expense reports should be submitted. Qualifications & skills that is required for this role :: Ability to set the right expectations with the tenants Ability to communicate with good articulation Structured well organized and consistent with work Bachelor's degree in facilities management, real estate, or a related field (preferred). Knowledge of maintenance and repair Ability to independently travel to properties within the assigned geographical cluster
KOTS is a dynamic and rapidly growing company committed to providing innovative and quality solutions in the housing sector. We are seeking a motivated and experienced professionals in Area Operations to join our team and play a key role in managing and optimizing our operations in Bangalore. We are seeking skilled professionals in Area operations to facilitate the day-to-day operations and for maintenance of our properties by co-ordinating with the ground staff. They will play a crucial role in ensuring our properties are well-maintained, safe, and efficient. We are currently hiring for Operations Executive (Experience up to 1-3 years) role in Area Operations Department *Experience should be in facility management, preferably residential real estate. Employment type: Full Time Field work. (Work from home is Not available) Work week- 5.5 days working 8:00 AM to 6:00 PM for 5 days, 08:00 AM to 01:00PM half day on any 1 day Week Off: Rotational Week off Age Criteria: 20-30 years Gender Criteria: Only Male Bike: Required Roles & Responsibilities 1. Facility Maintenance: Supervising and coordinating the maintenance and repair activities of the properties such as electrical, plumbing, AMCs for elevators, power backup, water softeners etc. Conduct regular property inspections to identify maintenance needs and address them promptly. Implement preventive maintenance to extend the life of equipment and systems. Manage contracts with external vendors and contractors for maintenance services. 2. Inventory Management: Optimize space utilization within the facility to meet current and future needs. Maintain accurate records of inventory within property 3. Tenant Relations and issue management Act as the primary point of contact for tenants regarding facility-related issues. Address tenant concerns and requests promptly and professionally. Foster positive relationships with tenants to ensure tenant satisfaction and retention. 4. Resource management Supervise ground staff, offering training, mentorship, and enforcing adherence to company policies and guidelines. Conduct safety training for staff Qualifications & skills Ability to set the right expectations with the tenants Ability to communicate with good articulation Structured well organized and consistent with work Bachelor's degree in facilities management, real estate, or a related field (preferred). Knowledge of maintenance and repair Ability to independently travel to properties within the assigned geographical cluster
KOTS is a dynamic and rapidly growing company committed to providing innovative and quality solutions in the housing sector. We are seeking a motivated and experienced professionals in Area Operations to join our team and play a key role in managing and optimizing our operations in Bangalore. We are seeking skilled professionals in Area operations to facilitate the day-to-day operations and for maintenance of our properties by co-ordinating with the ground staff. They will play a crucial role in ensuring our properties are well-maintained, safe, and efficient. We are currently hiring for Operations Executive (Experience up to 1-3 years) role in Area Operations Department *Experience should be in facility management, preferably residential real estate. Employment type: Full Time Field work. (Work from home is Not available) Work week- 5.5 days working 8:00 AM to 6:00 PM for 5 days, 08:00 AM to 01:00PM half day on any 1 day Week Off: Rotational Week off Age Criteria: 20-30 years Gender Criteria: Only Male Bike: Required Roles & Responsibilities 1. Facility Maintenance: Supervising and coordinating the maintenance and repair activities of the properties such as electrical, plumbing, AMCs for elevators, power backup, water softeners etc. Conduct regular property inspections to identify maintenance needs and address them promptly. Implement preventive maintenance to extend the life of equipment and systems. Manage contracts with external vendors and contractors for maintenance services. 2. Inventory Management: Optimize space utilization within the facility to meet current and future needs. Maintain accurate records of inventory within property 3. Tenant Relations and issue management Act as the primary point of contact for tenants regarding facility-related issues. Address tenant concerns and requests promptly and professionally. Foster positive relationships with tenants to ensure tenant satisfaction and retention. 4. Resource management Supervise ground staff, offering training, mentorship, and enforcing adherence to company policies and guidelines. Conduct safety training for staff Qualifications & skills Ability to set the right expectations with the tenants Ability to communicate with good articulation Structured well organized and consistent with work Bachelor's degree in facilities management, real estate, or a related field (preferred). Knowledge of maintenance and repair Ability to independently travel to properties within the assigned geographical cluster
Position Overview: We are seeking an experienced VENDOR ACCOUNTS MANAGER who can manage accounts operations related to billing , invoicing , payments , reconciliation etc independently. KEY RESPONSIBILITIES: Visit the BESCOM & BWSSB offices to pay monthly bills. Visit the stationery vendor to verify the quality of the items & place order. Bill & expense creation in accounting software like Tally or Zoho Books or Quick Books Digitizing and recording the hard copy of bills and uploading them to accounting software Bank statement reconciliation Vendor account onboarding and De-boarding with KYC Tracking resource staff payments Fulfilling all Purchase orders raised. Follow up with the vendors for timely delivery of materials. Qualifications & skills 1) Ability to independently travel/visit and manage the vendors or local authorities for closure of all billing transactions. 2) Customer invoicing management 3) Basic Excel skills 4) Excel or Google Sheets or Zoho Books or any other accounting software 5) Fluency in English 6) Bike is Mandatory 7) Gender: Only Male Candidates Education : BA , BCOM , BBA . If the candidate has any other degree or additional educational qualification it will be decided based on experience. Work experience criteria : Minimum of 4+ years of experience Ways of working Employment type : Office & on site to visit vendors. Office hours : - Monday to Friday @ 8:00 AM to 6:00 PM - Saturday half day. No of days working in a week : 5.5 days Week-off : Sunday Work from home : NO
Position Overview: We are seeking an experienced Purchase Executive who can manage accounts operations related to billing , invoicing , payments , reconciliation etc independently. KEY RESPONSIBILITIES: Visit the BESCOM & BWSSB offices to pay monthly bills. Visit the stationery vendor to verify the quality of the items & place order. Bill & expense creation in accounting software like Tally or Zoho Books or Quick Books Digitizing and recording the hard copy of bills and uploading them to accounting software Bank statement reconciliation Vendor account onboarding and De-boarding with KYC Tracking resource staff payments Fulfilling all Purchase orders raised. Follow up with the vendors for timely delivery of materials. Qualifications & skills 1) Ability to independently travel/visit and manage the vendors or local authorities for closure of all billing transactions. 2) Customer invoicing management 3) Basic Excel skills 4) Excel or Google Sheets or Zoho Books or any other accounting software 5) Fluency in English 6) Bike is Mandatory 7) Gender: Only Male Candidates Education : BA , BCOM , BBA . If the candidate has any other degree or additional educational qualification it will be decided based on experience. Work experience criteria : Minimum of 4+ years of experience Ways of working Employment type : Office & on site to visit vendors. Office hours : - Monday to Friday @ 8:00 AM to 6:00 PM - Saturday half day. No of days working in a week : 5.5 days Week-off : Sunday Work from home : NO