Supervise and coordinate upkeep of the office facility. Maintain heigh standards of office cleanliness and hygiene. • Oversee cleaning services , waste management and other services. • Manage cafeteria operations, catering services and vending machine. • Conduct regular inspections to identify areas of improvement. • Manage budget for soft services • Advise and communicate job responsibilities, performance expectations, customer service standards and company policies / guideline • Ensure achievement of departments goals and objectives and administer smooth and effective running of cleaning operations • Supervise and inspect work activities custodial personnel to ensure clean, orderly, and attractive presentation • Supervise and Monitor the contractors performance • To ensure adherence to company and client policies and SOPs. • Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take Corrective action • Conduct orientation training and in-service training for cleaning supervisor to demonstrate house holding policies, work procedures and maintenance of equipment • Oversee the operations of the daily soft services activities and processes of the facilitie

Manage end to end travel plans pan India efficiently and cost-effectively airlines, trains, transport, and hotelsNegotiate on best rates through vendors every time there is a travel occurrenceCommunicate with the person travelling regularly to keep them updated on logisticsManage emergency changes/cancellations in a professional and calm mannerHandle visa applications and formalities promptlyHandle all incoming travel requests and the processes that follow afterUpdate HR on travel/leaves to be properly recorded

Role: Assistant Property Manager Company Knight Frank (India) Private LimitedDivision Facilities & Asset Management ServicesDepartment Facilities & Asset Management ServicesLocation PAN IndiaJob Title Assistant Property ManagerGrade 10Status PermanentReporting to Site SpecificScope About Knight Frank Knight Frank LLP is a leading independent, global property consultancy. Headquartered in London, Knight Frank has more than 16,000 people operating from over 384 offices across 51 markets. The Group advises clients ranging from individual owners and buyers to major developers, investors and corporate tenants. For further information about the Company, please visit www.knightfrank.com.Knight Frank India is headquartered in Mumbai and has more than 1,400 experts across Bangalore, Delhi, Pune, Hyderabad, Chennai, Kolkata and Ahmedabad. Backed by strong research and analytics, our experts offer a comprehensive range of real estate services across advisory, valuation and consulting, transactions (residential,commercial, retail, hospitality, land & capitals), facilities management and project management. For more information, visit www.knightfrank.co.in This role is based at Mumbai and reports in to Property Manager. Responsibilities: Project Management spans out to Planning & Designing, BOQ, QS, QA, QC, estimation, vendor finalisation, execution, value engineering and refurbishmentTo Assist property Manager for the operation related activitiesTo Assist Property Manager to prepare the Site and operational documentationTo assist Property cum society manager for People management at site like selection, site induction, attendance, overtime, discipline, leave, registers.To prepare and execute duty roster for all site staffTo provide all the occupant related dataIssuing the Purchase order to vendors in concurrence with Property cum Society managerIssuing the Work Order to Vendors in concurrence with Property cum Society managerAssist for Drafting the society related mattersDaily inspection round and ensure that all the facilities like lifts, common area lights and cleanliness of premises including lawn, garden, gym, swimming pool, party hall, common areas are always maintained as per standards.To ensure highest hygiene standards at the premises through cleaning, disinfection, sanitization as per the schedule.To ensure that all the PPM activities to be carried out as per the scheduleEnsure for Implementing the standard SOPs at site.Resolving customer complaints quickly and efficiently.Review Help desk Complaints on daily basis.Ensure timely resolve of resident complaintsUnderstand key resident individual needs and addressing theseTo greet, attend and escort visitors including VVIP at the reception and coordinate with respective client.Ensure all resident amenities are working and services are up to the markTo record and analyse Client & resident feedback and implement ways to improve services.To maintaining the ambience and decorum at the reception of club houseTo maintain and update contact details including emergency/ important stakeholders for quick response.Oversee the operations of the daily soft services activities and processes of the facilitiesTo extend support for admin related activities.To ensure adherence to company and client policies and SOPs.To maintain the Resident related DocumentationTo assist for providing the data for various reports like DDR, MMR, QBR etc.,To maintain and update database, feedback, MMR, statutory / technical compliances by vendors as per deliverables. Qualification, Experience, and Competency Qualifications/Education Degree / Diploma in Engineering (preferred Electrical / Mechanical) from affiliated/recognized university by UGC, AICTE, MHRD. Career Experience 8-10 years of relevant experience in managing the entire range of Electro-Mechanical equipment and soft services in High rise building / malls / large commercial complex / townships / business parks. Additional Requirements - Local mobility / own conveyance preferred. Aptitudes / Skills Client relationship managementGood communication skills (written and verbal)People management skillsLeadership skillsTeam player, liaison with internal stakeholders and support services.Analytical and problem-solving skillsDecision making skillsTime managementEye for detailsShould be fully conversant with electrical and safety norms, the Indian Electricity Rules and local authority compliances.Should be conversant with ISO, OSHAS, EMS (emergency medical services) etc.Adaptive and accommodative to the site ambiance, environment and working culture. IT Proficiency MS Office, Mobile based application.