Key Accounts Manager

Role Overview: As a Key Account Manager at Printo, you will be responsible for managing corporate relationships and serving as the primary point of contact for key business clients. Your role will involve a combination of sales, service, and strategic planning to drive revenue growth and ensure clients receive a seamless printing and gifting experience. By engaging with senior decision-makers, understanding their needs, and providing tailored solutions, you will build trust and deliver exceptional service through efficient workflows. Key Responsibilities: - Act as the dedicated contact for assigned corporate accounts, handling both sales opportunities and service excellence. - Reach out to senior executives to identify their requirements and pain points. - Conduct regular review meetings to assess customer satisfaction and explore partnership expansion. - Identify new business opportunities within existing accounts and new prospects. - Introduce Printo's range of services to decision-makers and deliver customized proposals. - Drive the complete sales cycle, focusing on meeting and exceeding targets. - Strategize pricing and service packages to optimize deal value. - Ensure a smooth client journey by adhering to operational processes and service standards. - Resolve issues promptly to maintain client satisfaction and uphold Printo's reliability. - Collaborate with internal teams to ensure deliverables meet client expectations. - Advocate for clients internally to enhance Printo's offerings and processes. Qualifications Required: - 2+ years of experience in B2B or corporate sales, with a track record of managing key accounts and closing large deals. - Prior experience in selling to HR/Marketing/Procurement/Admin heads is preferred. - Bachelor's degree required; MBA or relevant postgraduate qualification preferred. - Strong communication skills, both spoken and written. - Excellent stakeholder management and personal etiquette. - Structured, process-oriented mindset with organizational skills. - Strategic sales acumen, including funnel building and negotiation. - Resourcefulness, ownership, and effective problem-solving skills. - Comfort in navigating complex sales with multiple decision-makers. Why Join Us: - Be a part of India's largest professional print-services retail chain. - Work with blue-chip clients like Google, Accenture, and PhonePe. - Gain exposure to sales, operations, marketing, and printing technology. - Contribute to Printo's mission of making print ordering easy and delighting customers. - Explore robust career growth opportunities with a rapidly expanding organization.,