Key Accounts Executive

Job Description

Contract renewal with annual price increase Manage collection Up-selling to existing customers New business development Work collaboratively with pan India KA & cross-functional teams New Business Development Market survey, competitor analysis to understand gaps of our services Control cost and work within the allocated budget Support the service team by providing client feedback Attend to other work-related duties as may be assigned to you from time to time KEY DELIVERABLES: Customer (Revenue) retention of 95%+ On-time customer contract renewal of 100% Price increase from existing customers as per target set Manage collection and DSO as per targets set Generate new sales from existing and new customers as per the Monthly, Quarterly and Yearly target set CORE COMPETENCIES Excellent Customer Relationship management skills Good communication - both verbal and written Proven track record of customer management and business development Ability to work with cross-functional teams EDUCATIONAL REQUIREMENTS ASM & above with minimum 5 years of overall career experience in sales, with predominantly managing large commercial customers and interacting with key decision makers Abi