Key Account Manager / Senior Key Account Manager

Job Description

About Us : Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Roles and responsibility Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products Ensuring product penetration along with revenue growth. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time. Plan and execution of day-to-day activities along with the team and Review teams deliverables. Gathering consistent feedback from the market for existing offerings and insights into the competition Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention. Who are we looking for? Self-starters, who can take ownership without handholding and are comfortable navigating ambiguity, will be an ideal fit Passionate about working in a fast-growing firm and ready to get their hands dirty. Articulate complex solutions to novice customers. Fintech experience or same field experience candidates to be priorities. Honesty and trustworthiness are the most important virtues. Good sales and negotiation skills Interest in financial products and markets Understanding of Local geography Education : Graduation/ Post Graduation preferred.