Key Account Manager

Job Summary: Oversee the end-to-end sales process of smart meter orders, ensuring seamless

coordination between internal teams and external stakeholders. Securing Orders and managing

project timelines, deliverables, and quality standards to meet customer expectations.

Key Responsibilities:

● Enterprise Sales

○ Lead customer engagement and securing orders from key customers in the

region

○ Identifying key personnel at customer organisation to enable favourable decision

making

○ Top line accountability for the region

○ Achieving or exceeding Sales target

● Market Intelligence

○ Monitor industry trends and competitors

○ Map customer needs to inform product strategy and roadmap

○ Provide valuable inputs for pricing strategy

● Order Execution:

○ Monitor order execution progress and identify critical activities

○ Facilitate regular team meetings and address challenges

○ Coordinate with internal teams for GTP preparation, GA drawings, and prototype

samples

○ Manage prototype submission, testing, and approval

○ Coordinate with customer for manufacturing clearance and delivery schedules

○ Followup and realization of advance payment if applicable

○ Track and monitor manufacturing processes

● Customer and Stakeholder Management:

○ Provide regular project status updates to customers and Management

○ Address execution concerns and raise issues to management

○ Coordinate with DISCOMs and customer for inspections and dispatch instructions

● Payment Recovery:

○ Collaborate with logistics for meter dispatch and document preparation in line

with dispatch instruction

○ Coordinate with finance for invoicing

○ Ensure timely payment collection from the customer based on the contractually agreed

payment terms

Preferred Skills & Qualifications:

○ Bachelor’s degree in Engineering Electrical/Electronics or related discipline, with

8-12 years of experience

○ Experience in Sales or Key Account Management in manufacturing sector, order

management & project management

○ Experience in dealing with DISCOMs is preferred

○ Strong interpersonal and communication skills, with proficiency in English &

Hindi

○ Proficiency in Microsoft office suite, Google workspace & ERP

○ Awareness about ISO practices

Additional Skills:

○ Understanding of smart energy meters

○ Multilingual