Key Account Manager

Job Description

Role & responsibilities 1. Relationship Building & Management: Build and maintain strong relationships with real estate agents by conducting regular weekly conversations to understand their needs and provide support. 2. Client Support: Address and resolve agent queries regarding the platform, ensuring a seamless and positive user experience. 3. Inventory Acquisition: Work closely with agents to collect resale inventories and ensure accurate listing of these properties on the platform. 4. Operational Assistance: Facilitate onboarding of new inventory and address any operational challenges agents may face. 5. Platform Education: Guide agents on how to use the platform effectively, aiming to make it more self-service-oriented and user-friendly. 6. Service Excellence: Deliver exceptional service to agents during the free usage phase to demonstrate the platform's value and build trust. 7. Usage Growth: Strategically drive increased usage of the platform by showcasing its features and benefits. 8. Monetization Transition: When the platform begins monetizing, ensure smooth fee collection while maintaining strong relationships with agents. Preferred candidate profile 1. Communication Skills: Strong verbal and written communication skills to build trust and maintain relationships with clients. 2. Operational Skills: Ability to handle operational tasks efficiently and manage multiple responsibilities. 3. Startup Enthusiasm: A proactive, self-motivated individual with a passion for working in a fast-paced startup environment. Enthusiasm and adaptability are key. 4. Learning Mindset: Willingness to learn and grow with the company; training will be provided to fill any skill gaps. Perks and benefits 1. Stipend: 15k per month during the initial phase. Also, opportunity to earn extra 15k per month as incentive based on performance. 2. Growth Opportunity: Be part of a dynamic startup environment with opportunities for professional and personal growth with a full time offer post 6 months of internship. 3. Training and Support: Comprehensive training provided to help you excel in your role.