Key Account Manager

Job Description

Founded in 2013, Instantpay is a trailblazer in the digital financial domain, dedicated to equipping businesses of all scales with advanced banking and financial solutions. This dynamic platform integrates banking, payments, collections, expenses, and developer APIs, offering a one-stop solution for modern financial needs. At its core, Instantpay features a current account, ensuring effortless fund management for businesses. The platform excels in efficient payout and collection systems, simplifying monetary transactions. Its expense management tool aids businesses in monitoring and managing expenditures effectively. Understanding the significance of rewards, Instantpay presents customizable gift cards for both corporate and personal purposes. Addressing the financial hurdles businesses encounter, we offer working capital loans to ensure uninterrupted operations. For those aiming to incorporate Instantpay's prowess into their infrastructure, robust APIs facilitate seamless integration, amplifying functionalities. In summary, Instantpay isn't merely a financial platform but an all-encompassing ecosystem addressing diverse financial requirements, catering to both individuals and businesses. We are seeking an experienced and highly motivated Key Account Manager to join our Sales team. The successful candidate will be responsible for managing and growing key accounts within our enterprise sales department. The ideal candidate will have 2 to 4 years of experience in sales within the banking/payments industry, specifically in the enterprise sector. As a Key Account Manager, you will play a vital role in maintaining strong relationships with our key clients and ensuring their satisfaction with our products and services. Roles and Responsibilities: Develop and maintain strong relationships with key accounts, serving as the main point of contact for all their needs and inquiries. Acquire new clients and up-sell to existing ones Understand the unique needs and requirements of each key account/ new client and provide tailored solutions to meet their goals and objectives. Collaborate with internal teams, including Sales, Marketing, and Product Development, to ensure the successful delivery of products and services to key accounts. Identify new business opportunities within existing key accounts and develop strategies to expand our footprint within these accounts. Monitor and analyze key account performance metrics, such as revenue growth, customer satisfaction, and retention rates, and provide regular reports to management. Stay up-to-date with industry trends and developments, and proactively share insights and recommendations with key accounts to help them stay competitive. Consistently achieve revenue targets in line with team/organizational objectives Conducting periodic business reviews to ensure overall customer satisfaction Meet clients at a regular intervals of time. Requirements & Skills: Bachelor's degree in Business Administration, Sales, or a related field. 2 to 4 years of experience in sales, preferably in the payments/B2B/Fintech vertical Proven track record of managing and growing key accounts. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients. Strong negotiation and problem-solving abilities. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Availability for daily travel to meet with key accounts and attend industry events.