Key Account Manager

5 - 10 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Key Account Manager (KAM), you will play a crucial role in managing key client accounts to ensure long-term success. Your primary responsibility will be to build strong and sustainable relationships with clients while acting as a bridge between them and internal teams. The ideal candidate will possess a deep understanding of finance, excellent client-handling skills, and a strategic mindset to identify and capitalize on growth opportunities. Key Responsibilities: - Act as the primary point of contact for key accounts, developing trusted advisor relationships with client stakeholders and executives. - Provide financial insights and solutions to clients, assisting them in achieving their business objectives. - Develop and execute strategic account plans to enhance client satisfaction, retention, and growth. - Collaborate closely with internal teams (finance, operations, marketing, etc.) to deliver customized solutions tailored to clients" needs. - Address client queries promptly and resolve any issues to ensure overall client satisfaction. - Regularly report on account performance, client feedback, and potential areas of improvement to senior management. - Identify new business opportunities within existing accounts and drive upselling and cross-selling of products and services. - Lead contract negotiations and renewals to secure favorable terms for both the company and the client. Qualifications Required: - Bachelor's degree in Finance, Business Administration, or a related field. - MBA or equivalent is a plus. - 8 to 10 years of total experience with a minimum of 5+ years in account management, client relationship management, or a related role, focusing on finance or financial services. - Experience working with US, Canadian, and/or UK Clients is crucial. - Strong understanding of business consulting, financial statements, investment strategies, and/or accounting. - Proven ability to manage key client relationships, understand their needs, and provide tailored solutions. - Excellent verbal and written communication skills, capable of building rapport and influencing stakeholders at all levels. - Strong analytical and problem-solving skills to address client challenges and offer innovative solutions. - Experience in contract negotiations and managing complex client engagements. - Proficiency in working with CRM systems, financial tools, and MS Office Suite (especially Excel and PowerPoint). Additional Company Details (if available): The company prefers candidates with experience in the Consulting and/or Finance sector. Certifications such as MBA, CA, or similar are considered as preferred qualifications for this role.,

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