Responsibilities Install, configure, and maintain servers, networks, and system infrastructure (Windows/Linux). Monitor system performance and ensure high availability and reliability. Troubleshoot hardware, software, and network issues. Manage user accounts, permissions, access rights, and storage allocations. Perform regular system upgrades and patches. Set up security policies for users, including a firewall, antivirus, and intrusion detection systems. Maintain backups and ensure disaster recovery readiness. Support the day-to-day IT needs of internal teams, including laptops, printers, and software setup. Maintain documentation for systems, configurations, and procedures. Liaise with vendors and other IT personnel for problem resolution. Requirements Proven experience as a System Administrator, Network Administrator, or similar role. Strong knowledge of networks (LAN, WAN) and patch management. Experience with virtualization (e. g., VMware, VirtualBox). Hands-on experience with monitoring tools (e. g., Nagios, Zabbix). Familiarity with cloud platforms (AWS, Azure, or Google Cloud) is a plus. Basic knowledge of scripting languages (Bash, PowerShell, Python) is a bonus. Excellent problem-solving and communication skills. A degree in Computer Science, Information Technology, or a related field is preferred. Nice To Have Experience with Google Workspace or Microsoft 365 administration. Familiarity with endpoint management and MDM tools. Understanding of DevOps tools (CI/CD pipelines, Docker, etc. ) is a plus. This job was posted by Bhumika Godhwani from Kasplo.
Key Responsibilities: Handle end-to-end employee lifecycle (onboarding to offboarding) Maintain HR records and ensure accurate HRIS data entry and management Manage attendance, leave records, payroll coordination, and employee benefits Support talent acquisition efforts and coordinate recruitment logistics Drive employee engagement initiatives and team-building activities Ensure compliance with labor laws and internal HR policies Address employee queries and provide day-to-day HR support Assist with performance management and appraisal processes Support training and development initiatives Requirements: Bachelor’s degree in Human Resources, Business Administration, or related field 2–3 years of relevant experience in a generalist HR role Strong knowledge of HR functions and best practices Good understanding of labor laws and HR compliance in India Excellent communication, interpersonal, and organizational skills Ability to work independently and manage multiple priorities Proficient in HRIS tools
About Kasplo Kasplo is a growing CPaaS and SaaS company, driven by innovation and collaboration. We’re looking for passionate individuals who want to contribute to meaningful work and grow with us. Role Overview We are seeking a proactive HR Executive who has a strong foundation in Recruitment and is eager to expand into other core HR functions like onboarding, employee engagement, policy implementation, and compliance. This is a growth-focused role with room to take ownership across HR processes. Key Responsibilities • Manage end-to-end recruitment for tech and non-tech roles (sourcing to onboarding) • Coordinate with hiring managers to define job requirements and timelines • Maintain and update candidate pipelines and recruitment trackers • Assist with onboarding, induction, and documentation • Support employee engagement initiatives and internal communication • Help maintain HR policies, records, and compliance documents • Contribute to performance management and feedback cycles • Support payroll coordination and leave management where needed Requirements • 1.5 to 2.5 years of experience in recruitment (in-house) • Willingness to take on broader HR responsibilities beyond hiring • Good understanding of HR operations and best practices • Strong communication and interpersonal skills • Ability to multitask and work in a fast-paced environment • Experience with ATS, HRMS, or recruitment tools is a plus Why Join Kasplo? Opportunity to work across multiple HR verticals Fast-growing tech environment with collaborative teams Room to grow, learn, and lead initiatives Hybrid work model.
As a Graphic Designer, you will be responsible for designing visually appealing graphics for various digital platforms, including social media, websites, and online advertisements. Your role will involve developing print materials such as brochures, banners, posters, and other marketing collateral. Working closely with the marketing team, you will understand project requirements and deliver designs that align with business objectives while maintaining brand consistency across all design projects. You will create engaging layouts and graphics for presentations, reports, and other corporate materials. Staying updated on the latest design trends, tools, and technologies is essential to ensure the highest quality of work. Managing multiple projects simultaneously, you will be responsible for the timely delivery of all designs. Collaborating with the content and product teams, you will develop visual concepts that resonate with our brand identity. **Qualifications:** - Bachelor's degree in Graphic Design, Fine Arts, or a related field. - 2 years of proven experience as a Graphic Designer in a similar role. - Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign). - Strong portfolio showcasing a wide range of design skills and creativity. - Excellent communication and teamwork skills. - Ability to work in a fast-paced environment and manage multiple projects. - Attention to detail and a strong sense of aesthetics. **Preferred Skills:** - Experience in video editing and motion graphics. - Knowledge of UI/UX design principles. - Familiarity with web design tools like Figma or Sketch. In this role, your skills in graphics, prototyping, user flows, Adobe InDesign, wireframing, UI/UX design, HTML, Adobe Illustrator, UX, Adobe Photoshop, design tools, design principles, CSS, visual design, Sketch, and user research will be valuable assets to create impactful designs and contribute to the success of our projects.,
Key Responsibilities Develop and maintain relationships with new and existing clients. Identify and target potential clients through research and networking. Conduct meetings and presentations to showcase products and services. Negotiate contracts and close deals to meet sales targets. Monitor market trends and competitor activity to inform sales strategies. Collaborate with marketing teams to create effective promotional campaigns. Prepare and deliver sales reports and forecasts to management. Act as a liaison between clients and internal departments. Resolve client issues and concerns in a timely manner. Attend industry events and conferences to network and promote the company. Train and mentor junior sales team members as required. Utilize CRM software to track client interactions and sales progress. Ensure compliance with company policies and legal regulations. Participate in product training and continuous professional development. Maintain a thorough understanding of the company's product portfolio. Required Qualifications Bachelor's degree in Business, Marketing, or a related field. Minimum of 3 years of experience in sales or account management. Proven track record of meeting or exceeding sales targets. Strong understanding of sales processes and methodologies. Excellent verbal and written communication skills. Demonstrated ability to build and maintain relationships. Proficiency in CRM software (e.g., Salesforce, HubSpot). Ability to analyze data and trends to inform sales decisions. Strong organizational and time management skills. Ability to work independently and as part of a team. Willingness to travel as needed to meet clients. Ability to adapt to a fast-paced and changing environment. Proficient in Microsoft Office Suite. Knowledge of industry-specific regulations and best practices. Positive attitude and a proactive approach to challenges. Skills: account management,product demo,microsoft office suite,data analysis,communication,team collaboration,client acquisition,crm software,negotiation skills,client relationship,organizational skills,sales,client management,negotiation,market knowledge
This isn't a passive internship. You'll play a critical role in how our customers experience success with Kasplo. You'll own parts of the customer journey, from onboarding to advocacy, while collaborating across sales, product, and support. Responsibilities Support onboarding of new customers, including setting up accounts, integrations, and walkthroughs. Proactively monitor campaign performance, flag issues, and suggest improvements. Handle inbound queries and coordinate with internal teams (support, infra). Drive cross-sell and upsell opportunities by identifying value-added modules and usage patterns. Analyze churn risks and recommend retention strategies. Lead and support client review meetings to track performance, value delivery, and renewals. Contribute to multi-channel automation strategy building (Email, SMS, WhatsApp). Advocate for specific channel adoption and channel strategy alignment for customer goals. Work towards customer revenue targets in collaboration with sales/growth teams. Support customer advocacy efforts (case studies, reviews, referrals). Contribute to customer satisfaction tracking through follow-ups, surveys, and insights. Document learnings, help improve internal CS processes, and think like an owner. Requirements Completed at least 1 prior internship (6+ months) in a Customer Success role at a SaaS company. Strong communication skills and relationship-building instincts. Problem-solving mindset and ability to think across tools, processes, and customers. Hands-on with platforms like HubSpot, Intercom, Notion, or ticketing tools. Interest in CPaaS, marketing automation, and data-driven growth. Ready to work from office (WFO) and collaborate in a startup culture. Bonus If You Have Experience with churn analysis, customer health tracking, or account expansion. Familiarity with onboarding frameworks or email campaign metrics (CTR, Open Rate, etc. ). Passion to transition into a full-time Customer Success Manager (CSM) role. This job was posted by Bhumika Godhwani from Kasplo.