Kannada Language Expert || Customer Service & Cross-sales

Job Description

Job Description: We are looking for a talented Kannada Language Expert to join our team in a dual-role capacity of customer service and cross-sales. As a key member of the team, you will use your proficiency in Kannada to assist customers effectively while identifying opportunities to cross-sell relevant products and services. Key Responsibilities: Handle inbound and outbound customer interactions in Kannada with professionalism and empathy. Address customer queries, resolve complaints, and ensure a positive experience. Promote relevant products and services, leveraging a consultative sales approach. Maintain accurate records of customer interactions and sales efforts. Collaborate with team members to meet service and sales targets. Requirements: Fluency in Kannada with English and Hindi (speaking, reading, and writing) is a must. Strong communication skills in Kannada and basic proficiency in English. Previous experience in customer service or sales roles is a plus. Ability to multi-task, work under pressure, and meet deadlines. A positive attitude and passion for customer satisfaction. Benefits: Competitive salary and performance-based incentives. Opportunities for growth and skill enhancement. A supportive work environment that values regional language expertise. How to Apply: Please send your resume at 7430802568 with the subject line "Application for Kannada Language Expert, Customer Service & Cross-Sales." Join us in delivering exceptional service while championing the Kannada language and culture!