Junior RevOps Analyst

About the Role

Join Zuper’s RevOps team to power our revenue engine with clean data, tight processes, and actionable insights. You’ll learn fast, ramp on our GTM stack, and use SQL + analytics to turn questions into answers—while helping automate workflows across Sales, Marketing, CS, and Finance.

What You’ll Do

• Data & analytics: Query databases (SQL), validate datasets, and build reports/dashboards that track pipeline, conversion, velocity, retention, and revenue health.
• Workflow design: Document and evolve end-to-end RevOps processes (lead routing, territories, lifecycle stages, handoffs) and keep artifacts current.
• Automation & tooling: Support CRM and GTM tooling (HubSpot/Salesforce, enrichment, routing, marketing automation); implement light automations with out-of-the-box features.
• Operational hygiene: Improve data quality (dedupe, normalization, picklists), define validation checks, and monitor SLAs on key GTM motions.
• Forecast & pipeline support: Build inputs for forecasting, facilitate pipeline reviews, and surface risks/opportunities with clear narratives.
• Ad-hoc investigations: Triage questions from GTM leaders, pull data quickly, and package insights (tables, charts, short briefs) that drive decisions.

What You’ll Bring

• Learn fast mindset: Curiosity, structured thinking, and bias to action; comfortable ramping on new tools/processes quickly.
• Analytics toolkit: Solid SQL for data pulls and checks; strong Excel/Google Sheets; familiarity with BI (Looker/Data Studio/Power BI/Tableau) a plus.
• Process chops: Ability to map workflows, spot bottlenecks, and write clear documentation.
• GTM stack awareness: Exposure to CRM/marketing automation (HubSpot, Salesforce, Zoho, or similar).
• Communication: Crisp written/visual storytelling; can turn analysis into a simple recommendation.
• Detail orientation: High bar for data accuracy and follow-through.

Qualifications:

Analyst (Full-time): Bachelor’s in Business/Economics/Engineering or related; 1–2 years relevant experience (RevOps/Business Ops/Analytics/Sales Ops/CS Ops).

Nice to Have

• Basics of APIs/webhooks/CSV imports for GTM tools; comfort with regex or Python for light data wrangling.
• Experience shaping lead routing/territories, lifecycle stages, or scoring models.
• Interest in SaaS growth metrics (ARR, NRR, CAC, LTV, payback).

What You’ll Gain

Hands-on experience building the workflows and dashboards that run a modern SaaS revenue engine; exposure to automation tools and GTM metrics; mentorship from experienced RevOps leaders.

Culture & Benefits:

• Work-Life Synergy: Discover the perfect equilibrium between work and life, supported by our culture.
• Dynamic Team: Join an exceptional team of brilliant and encouraging individuals who amplify your potential.
• Flexible hours: Enjoy the freedom to tailor your office hours to maximize productivity.
• Wellness Empowerment: Access insurance benefits to support your well-being
• Cross-functional: Embrace diverse responsibilities and explore multiple roles.
• Learning Playground: Engage in a rich training program with ample growth opportunities.
• Competitive Rewards: Your hard work translates into an attractive compensation package that recognizes your value.
• Effort Meets Recognition: While we may challenge you, rest assured that your dedication will be richly acknowledged.

About the Company:

Zuper is the most flexible and customizable field service management platform for Field and Remote workforce management. Zuper provides industry-leading integration capabilities and is suitable for use in an on-demand work environment. Built for a global audience and available in 10 languages, Zuper allows you to manage your workforce remotely from any part of the globe. Offering best-in-class integrations with easy-to-deploy, no-code applications providing cost-effective service. Zuper’s is aimed at emerging as the preferred field service management solution globally. We are already the choice for emerging market leaders in North America like IKEA, Vodafone, Sail Internet, and more. Zuper’s customers around the world want to offer good service to their customers, and that is what we offer. A testament to this is our existing customers, who execute around 10 million jobs and process over $20M in payments annually. It's not just our customers who speak for us; our marquee investors, including Sequoia Capital, FUSE Ventures, HubSpot Ventures, and Prime Venture Partners, have invested in Zuper and helped us raise $21M in funding.

Headquartered in sunny Seattle, USA, we also have a dedicated team based in Chennai. Zuper has consistently earned the G2 high-performer rating, and we are a great place to work, don’t take our word for it; we are officially certified as “A Great Place to Work”.So what are you waiting for? Come aboard and be a part of our friendly, committed, efficient, customer-obsessed team of Zuperheroes.