Job Description

. Role & responsibilities Client Relationship Management: Build and maintain strong relationships with clients by acting as their primary point of contact and understanding their needs. Meetings and Presentations: Represent the company at meetings with clients and other concerned centers, delivering clear and engaging presentations that align with client needs and company goals. Team Coordination: Collaborate with internal teams (sales, marketing, operations) to ensure seamless execution of client requirements and objectives. Leadership: Exhibit leadership potential by guiding the team on key projects and providing constructive feedback and support to junior team members. Adaptability: Demonstrate flexibility and the ability to adapt to changing client requirements, industry trends, and company priorities. Reporting and Analysis: Regularly report on client activities, performance, and feedback to senior management, identifying opportunities for improvements. Problem-Solving: Handle client queries and resolve issues in a timely and professional manner, ensuring client satisfaction and fostering long-term relationships. Communication: Maintain open and professional communication channels, both internally and externally, to ensure efficient project delivery and client engagement Preferred candidate profile Education: Bachelors degree in Business, Marketing, or a related field (or equivalent experience Communication Skills: Excellent verbal and written communication skills with the ability to engage with clients effectively. Presentation Skills: Comfortable presenting to clients and internal teams, with the ability to communicate complex ideas clearly and persuasively. Teamwork and Leadership: Strong ability to collaborate with diverse teams and lead smaller projects or initiatives with minimal supervision. Adaptability: Ability to quickly adjust to new environments, handle unexpected challenges, and maintain composure under pressure. Tech-Savvy: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other common business software. Problem-Solving Skills: A proactive approach to resolving issues, with a focus on client satisfaction.