Job Description

Job summary : To support our extraordinary teams who build great products and contribute to our growth, were looking to add a Junior Engineer - IT located in Bangalore, Bingipura. What a typical day looks like: Act as the primary point of contact for ERP-related issues and queries at the site. Responsible for providing hands-on technical and functional support for the ERP system at the site level Ensures smooth day-to-day ERP operations, assists end users, troubleshoots system issues, and collaborates with the central ERP team to implement updates, enhancements, and process improvements Provide on-site user support, troubleshooting system errors, and resolving operational issues. Collaborate with cross-functional teams (Production, Finance, Supply Chain, Program, Process Product) to understand business processes and align ERP functionalities. Perform data validation, data corrections, and minor configurations where necessary. Monitor ERP system performance and escalate critical issues to the central IT/ERP team. Perform new development / enactment sit UAT scenarios and ensure key user training for site operations. Document and maintain site-specific ERP processes and knowledge base. Identify opportunities for process improvement using ERP functionalities and automation. The experience were looking to add to our team Minimum 2-4 years of experience in ERP support (site-level experience preferred). Strong understanding of core business processes like procurement, inventory, production, and finance. Hands-on experience with ERP systems (e.g., Baan V , Oracle, Infor, etc.). Excellent troubleshooting, analytical, and problem-solving skills. Effective communication skills to support non-technical users. Ability to work independently and handle multiple priorities. Knowledge of ERP reporting tools and data extraction (SQL, Power BI, etc.). Understanding of system integration between ERP and other applications. Basic understanding of ITIL processes (incident management, change management). On-site support with occasional remote collaboration. May require occasional off-hours support during critical system events or updates. Experience in manufacturing or production environments is a plus.