Junior Brand Manager in Noida, Gurgaon, Delhi, Faridabad

Key Responsibilities

• Build strong client relationships and act as the primary point of contact for client queries, complaints, and service-related advice.
• Provide clients with recommendations on new solutions, upsell and cross-sell additional services to drive business growth, and ensure client satisfaction and retention.
• A creative professional with relevant experience in social media planning, content creation, and client management, capable of understanding client needs and ensuring service delivery aligns with contract terms.
• Lead and coordinate with teams such as Digital Marketing, Website Design, Creative, and Social Media to communicate client requirements, strategy, and expectations, and perform regular follow-ups with teams, setting milestones for each.
• Responsible for setting priorities, assigning tasks, and ensuring consistent delivery across all teams.
• The ideal candidate will have strong experience working with digital or tech agencies, and managing a large client portfolio. The person will oversee 15-20 key brands.
• The incumbent must participate in every client briefing and meeting, ensuring alignment with strategies and obtaining client approval on meeting minutes.
• The individual will be responsible for setting up meetings, planning, and managing calendars to achieve business goals for clients.