This is a remote position. What role will you play? ● We are looking for an individual responsible for the implementation and support of our platform. ● You will be working with the customer success team, on implementation and support. Typical tasks: ● Implementation of our platform to fit our customers’ needs: this comprises a configuration of our platform and integrating with 3rd-party systems. ● Actively participate in the business analysis stage of projects. ● Participate in delivering end-to-end support of customers. ● Communicate with our customers at various stages of the use of our platform (implementation and support) and translate their needs into the configuration of the platform. Also, interact with the rest of the team, in order to report problems (to the developers and QA) or new feature ideas (product team). ● In charge of documentation of configuration and processes. ● Preparing test cases and executing them. ● Planning and executing QA of implementations. ● We are a small team, so every person has the opportunity to make a big impact and leave their marks on every project. You will help in shaping and uplifting a company from the start. Requirements What are we looking for? ● 3 to 5 years of implementation and support experience ● 2 to 3 years of development experience. ● Ideally some expertise in BPMN / process automation, JavaScript, Rest API, SQL, and system integrations (via API) ● Sound understanding of IT fundamentals ● Ideally, some initial understanding of the business (exposed to microfinance/banking industries, especially for tech companies). ● Strong analytical skills and problem-solving aptitude ● Working from remote requires you to be autonomous, proactive, and accountable for your work Benefits Why us? Fast learning environment within a team of cheerful, passionate, talented people. Opportunity to interact and work with international people from all over the globe. You will find it easy to keep a good work-life balance. You will be closely working with industry experts to have a positive impact on the business of our customers. Opportunity to drive transformation in one of the fastest growing industries. The local contract includes a pension fund and health insurance for you and your family. You can learn more about us @ Website – www.juakali.io LinkedIn - https://www.linkedin.com/company/juakali-io/ Our Office - 15 rue des Halles, 75001 Paris - France
This is a remote position. What role will you play? We are looking for an individual responsible for the implementation and support of our platform. You will be working with the customer success team, on implementation and support. Typical tasks: Implementation of our platform to fit our customers’ needs: this comprises a configuration of our platform and integrating with 3rd-party systems. Actively participate in the business analysis stage of projects. Participate in delivering end-to-end support of customers. Communicate with our customers at various stages of the use of our platform (implementation and support) and translate their needs into the configuration of the platform. Also, interact with the rest of the team, in order to report problems (to the developers and QA) or new feature ideas (product team). In charge of documentation of configuration and processes. Preparing test cases and executing them. Planning and executing QA of implementations. We are a small team, so every person has the opportunity to make a big impact and leave their marks on every project. You will help in shaping and uplifting a company from the start. Requirements What are we looking for? 3 to 5 years of implementation and support experience 2 to 3 years of development experience. Ideally some expertise in BPMN / process automation, JavaScript, Rest API, SQL, and system integrations (via API) Sound understanding of IT fundamentals Ideally, some initial understanding of the business (exposed to microfinance/banking industries, especially for tech companies). Strong analytical skills and problem-solving aptitude Working from remote requires you to be autonomous, proactive, and accountable for your work Benefits Why us? Fast learning environment within a team of cheerful, passionate, talented people. Opportunity to interact and work with international people from all over the globe. You will find it easy to keep a good work-life balance. You will be closely working with industry experts to have a positive impact on the business of our customers. Opportunity to drive transformation in one of the fastest growing industries. The local contract includes a pension fund and health insurance for you and your family. You can learn more about us @ Website – www.juakali.io LinkedIn - https://www.linkedin.com/company/juakali-io/ Our Office - 15 rue des Halles, 75001 Paris - France
This is a remote position. Who we are Juakali is a global, cloud-native fintech startup providing microfinance institutions with powerful, flexible, and bank-grade tools designed to boost productivity. We run on Kubernetes, embrace a remote-first culture, and empower our people with both freedom and responsibility. Our office is in Slack, and our teammates work from wherever they feel most productive. What you'll do Design, develop, and maintain automated test suites using industry-standard tools. Collaborate with developers and product managers to ensure quality is built into every stage of the SDLC. Design and execute various types of testing (regression, smoke, sanity) to validate software releases. Support and enhance CI/CD pipelines with integrated automated tests. Analyse test results, report defects, and provide clear feedback to stakeholders. Actively participate in Agile ceremonies (sprint planning, stand-ups, reviews). Continuously improve testing processes, methodologies, and tools. Stay up to date with QA best practices, automation frameworks, and industry trends. Requirements What we're looking for Bachelor's degree in Computer Science, Engineering, or equivalent experience. Proven experience in software QA automation (3+ years). Strong knowledge of QA methodologies, test planning, and defect tracking. Demonstrated experience with UI automation using Playwright or similar tools (Selenium, Cypress, Appium). Proficiency in at least one common programming language for automation (Java, Python, JavaScript, or TypeScript JavaScript/TypeScript preferred). Experience with version control (Git) and CI/CD pipelines. Excellent analytical and problem-solving skills, with strong attention to detail. Strong communication and collaboration skills, comfortable working across distributed teams. Proactive and independent, with the ability to manage your own workload. Nice to have Hands-on experience with Playwright (if not already your main tool). Experience with Google Cloud Platform, Docker, and Kubernetes. Prior experience in a startup environment. Relevant certifications in software testing/QA (e.g., ISTQB) are a plus. Benefits Why join us Fast-learning environment with cheerful, passionate, and talented international colleagues. Remote-first culture with flexibility to balance work and life. Opportunity to shape technology that transforms one of the fastest-growing industries. Work closely with industry experts and directly impact customers businesses. Local contract with pension fund and health insurance (including family coverage). Inclusive culture we welcome candidates from all backgrounds and value diversity in our team. Learn more Website www.juakali.io LinkedIn - https://www.linkedin.com/company/juakali-io/ Our Office - 15 rue des Halles, 75001 Paris - France
Requirements What we're looking for Bachelor’s degree in Computer Science, Engineering, or equivalent experience. Proven experience in software QA automation (3+ years). Strong knowledge of QA methodologies, test planning, and defect tracking. Demonstrated experience with UI automation using Playwright or similar tools (Selenium, Cypress, Appium). Proficiency in at least one common programming language for automation (Java, Python, JavaScript, or TypeScript — JavaScript/TypeScript preferred). Experience with version control (Git) and CI/CD pipelines. Excellent analytical and problem-solving skills, with strong attention to detail. Strong communication and collaboration skills, comfortable working across distributed teams. Proactive and independent, with the ability to manage your own workload. Nice to have Hands-on experience with Playwright (if not already your main tool). Experience with Google Cloud Platform, Docker, and Kubernetes. Prior experience in a startup environment. Relevant certifications in software testing/QA (e.g., ISTQB) are a plus. Benefits Why join us? Fast-learning environment with cheerful, passionate, and talented international colleagues. Remote-first culture with flexibility to balance work and life. Opportunity to shape technology that transforms one of the fastest-growing industries. Work closely with industry experts and directly impact customers’ businesses. Local contract with pension fund and health insurance (including family coverage). Inclusive culture — we welcome candidates from all backgrounds and value diversity in our team. Learn more Website – www.juakali.io LinkedIn - https://www.linkedin.com/company/juakali-io/ Our Office - 15 rue des Halles, 75001 Paris - France This is a remote position.