Journey Expert Business Analyst (VP)

Job Description

Build professional capability within your chapter and more broadly by identifying areas where people need to be further challenged or require additional support Responsible for personal development, performance reviews, coaching & development for all chapter members Actively share knowledge in area of expertise across the chapter and more broadly across the portfolio Gather and translate business needs into consumable requirements. This includes leading elicitation workshops, analysis, specification and validation of requirements, as well as by understanding feasibility and potential impact Identify and analyse impacted business processes, including understanding of as-is and to-be process Create new and update existing process maps where necessary using Signavio and obtain appropriate process owner approvals Ensure potential and active risks and issues are captured, assessed, managed and mitigated in a timely manner Work with squads and stakeholders to translate high level goals into detailed plans, business impacts, communications, Training Needs Analysis (TNA) and change interventions, then preparation and execution of those plans Create and maintain supporting materials; including but not exclusive to the collateral required throughout delivery e.g. Knowledge Management Guides, Process Maps, Business Impact Assessment (BIA), Operational Risk Assessment (ORA), Product Variation Document What will you bring To grow and be successful in this role, you will ideally bring the following: Exceptional interpersonal skills and demonstrated ability to inspire, mentor, coach and develop others A minimum of 4+ years experience across change and implementation and/or delivery experience working with multiple stakeholders and complex business needs Demonstrated Business Analysis experience in gathering, translating and validating business requirements through effective elicitation, process mapping, and risk management. An intense passion, curiosity and growth mindset for customers and bankers, their needs and wants, putting both at the centre of everything you do A can do attitude and the ability to effectively prioritise and manage your capacity as a Chapter Lead whilst delivering outcomes as a squad member Ability to explore customer and banker needs in a data-driven way, develop and implement innovative solutions, test the outcomes, and iterate Ability to demonstrate strong relationship and stakeholder influencing skills Retail banking Frontline/Operational/Home Lending experience preferred but not essential