Join Our Global Team: International Voice & Chat Process Now Hiring!

0 - 5 years

2 - 6 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Eligibility Criteria:

  • Graduates or Undergraduates with at least 1 year of experience in an International BPO.
  • Freshers are also welcome to apply.
  • Experienced candidates may be eligible for a salary increase of up to 30%, depending on skills and market standards.

Key Responsibilities

:
  • Deliver outstanding customer service through voice, email, and chat support.
  • Handle inbound and outbound communications across multiple channels.
  • Maintain a positive, friendly attitude and ensure customer satisfaction in every interaction.
  • Resolve customer issues efficiently, providing quick and effective solutions.
  • Achieve key performance metrics, such as response time, resolution rates, and customer satisfaction.

Shifts & Work Schedule

:
  • Rotational shifts with flexibility.
  • Rotational weekly offs (5 working days and 2 days off).

Perks & Benefits:

  • Complimentary two-way cab service for easy commuting.
  • Monthly performance-based incentives.
  • Comprehensive insurance coverage for your peace of mind.
  • Additional allowances to enhance your earning potential.

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