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0.0 - 5.0 years
3 - 4 Lacs
Udhampur
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business. International Chat - Service Process - 100% Non Voice - Ahmedabad Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Reach out for more information; HR Dheeraj - 9638738800
Posted 1 month ago
2.0 years
0 - 0 Lacs
Udhampur
On-site
· 06 Months to2 years Experiences – Used commercial Vehicle Commercials Vehicles, Finance · Having Experiences in field sales and marketing of Product – Auto mobile · Worked as sale coordinator with Commercials vehicle dealer and Finance company · Should have Local Market reach, good contacts with Local Automobile dealer, need to generate leads and work on reference lead · Generate leads & business from broker network and also direct sourcing from the open market to achieve disbursement targets · Faster processing of RTO documents and having absolute control over the process · Ensuring Post Disbursal Documents (RC, Insurance and related documents) updation Eligibility · Graduation completed · Minimum 1 to 2 Years of Experience in same field · Knowledge of operating computer Skills · Good communication in local Maintain the relationships with the customer Job Type: Full-time Pay: ₹15,000.00 - ₹19,000.00 per month Schedule: Day shift Fixed shift Work Location: In person Expected Start Date: 23/06/2025
Posted 1 month ago
5.0 years
3 - 5 Lacs
Udhampur
On-site
Join our Team About this Opportunity: We are seeking a results-driven IT leader with a strong track record in IT Services to lead Pre-Sales for Managed Services (MS) IT and Application Development & Maintenance (ADM) across the Middle East and Africa. You are accountable for MSIT/ADM business contract renewal, farming and expansion and supporting business development engagement when is needed. You will take the Role of End-to-end CSR Post SDP1 for all qualified opportunities. Reporting to the Head of BOS IT Services, you will collaborate with Sales, SDU India, Domains, and MA Strategy and business development entities to ensure competitive solutions for effective delivery fulfilling customer’s requirements and expectations. What you will do: Serve as the primary engagement lead for contract renewals and business expansion across the MS IT & ADM portfolio. Coordinate and orchestrate with internal teams (Sourcing, SDU, CU, BA) to secure optimal solution and offers for customers. Ensure customer satisfaction by delivering solutions that maximize value and efficient service. Drive profitable deals, risk mitigation, and support pre-sales, sales, delivery, and lifecycle management. Oversee on-time, on-budget project delivery. Represent Ericsson interests within customer related to MSIT/ADM, providing insights on lifecycle management and operations. Promote operational efficiency, process improvements, and automation to enhance quality and project margins Leadership Expectations Demonstrate cross-functional leadership, mobilizing support across functions and teams. Exhibit strong collaboration, communication, and fact-based decision-making. Foster a people-centric leadership style with empathy. Sales & Customer Focus Proven ability to drive multi-million-dollar sales and manage complex contracts. Deep knowledge of contracting, commercial models (fixed price, capacity-based), and customer operations in Core, IT (OSS/BSS), and ADM. Translate portfolio capabilities into business value for customers. Lead technical and business discussions at all levels, including customers’ D and C-suite and Ericsson main stakeholders. Identify and manage risks, with a focus on simplification and cost optimization. Experience in consultative selling, identifying strategic opportunities, and business justification. Functional & Technical Expertise In-depth experience with MS IT, LCM, and ADM best practices and delivery. Demonstrated financial improvements and cost savings. Experience in continuous improvement for mainIT systems, enhancing customer satisfaction and KPIs. Expertise in Ericsson Service Delivery processes, agile and DevOps models. Strong knowledge of OSS/BSS/Cloud NFViO, Agile/SAFe, ALM tools, DevOps toolchains, automation, and emerging technologies (Cloud, OPNFV, Containers, Microservices). The skills you bring: University degree in Business, Engineering, or ICT. 5+ years in MSIT/ADM presales. 5+ years in delivery of Managed Services and/or ADM. 10+ years in the telecom network industry. Strong record of sales and C-level engagement. Proven delivery experience in the domain. Would you like to take a tour to “Life at Ericsson MEA”, visit short video https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Türkiye (TR) || Istanbul Req ID: 767092
Posted 2 months ago
5.0 years
0 Lacs
Udhampur, Jammu & Kashmir, India
On-site
Join our Team About this Opportunity: We are seeking a results-driven IT leader with a strong track record in IT Services to lead Pre-Sales for Managed Services (MS) IT and Application Development & Maintenance (ADM) across the Middle East and Africa. You are accountable for MSIT/ADM business contract renewal, farming and expansion and supporting business development engagement when is needed. You will take the Role of End-to-end CSR Post SDP1 for all qualified opportunities. Reporting to the Head of BOS IT Services, you will collaborate with Sales, SDU India, Domains, and MA Strategy and business development entities to ensure competitive solutions for effective delivery fulfilling customer’s requirements and expectations. What you will do: Serve as the primary engagement lead for contract renewals and business expansion across the MS IT & ADM portfolio. Coordinate and orchestrate with internal teams (Sourcing, SDU, CU, BA) to secure optimal solution and offers for customers. Ensure customer satisfaction by delivering solutions that maximize value and efficient service. Drive profitable deals, risk mitigation, and support pre-sales, sales, delivery, and lifecycle management. Oversee on-time, on-budget project delivery. Represent Ericsson interests within customer related to MSIT/ADM, providing insights on lifecycle management and operations. Promote operational efficiency, process improvements, and automation to enhance quality and project margins Leadership Expectations Demonstrate cross-functional leadership, mobilizing support across functions and teams. Exhibit strong collaboration, communication, and fact-based decision-making. Foster a people-centric leadership style with empathy. Sales & Customer Focus Proven ability to drive multi-million-dollar sales and manage complex contracts. Deep knowledge of contracting, commercial models (fixed price, capacity-based), and customer operations in Core, IT (OSS/BSS), and ADM. Translate portfolio capabilities into business value for customers. Lead technical and business discussions at all levels, including customers’ D and C-suite and Ericsson main stakeholders. Identify and manage risks, with a focus on simplification and cost optimization. Experience in consultative selling, identifying strategic opportunities, and business justification. Functional & Technical Expertise In-depth experience with MS IT, LCM, and ADM best practices and delivery. Demonstrated financial improvements and cost savings. Experience in continuous improvement for mainIT systems, enhancing customer satisfaction and KPIs. Expertise in Ericsson Service Delivery processes, agile and DevOps models. Strong knowledge of OSS/BSS/Cloud NFViO, Agile/SAFe, ALM tools, DevOps toolchains, automation, and emerging technologies (Cloud, OPNFV, Containers, Microservices). The skills you bring: University degree in Business, Engineering, or ICT. 5+ years in MSIT/ADM presales. 5+ years in delivery of Managed Services and/or ADM. 10+ years in the telecom network industry. Strong record of sales and C-level engagement. Proven delivery experience in the domain. Would you like to take a tour to “Life at Ericsson MEA”, visit short video https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Türkiye (TR) || Istanbul Req ID: 767092 Show more Show less
Posted 2 months ago
3.0 - 4.0 years
4 - 9 Lacs
Udhampur
Work from Office
Roles and Responsibilities Manage retail sales activities, including primary and secondary sales, distributor handling, and dealer management. Develop and maintain strong relationships with channel partners to drive business growth. Identify new opportunities for expansion into new markets or product lines. Ensure effective distribution of products through various channels (primary, secondary, etc.). Monitor market trends and competitor activity to stay ahead in the industry. Desired Candidate Profile 1-6 years of experience in Retail Sales or related field. Strong understanding of Channel Sales, Distributor Handling, Dealer Management, and Dealer Network concepts. Excellent communication skills with ability to build strong relationships with customers and partners.
Posted 2 months ago
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