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0 years
0 Lacs
Thalassery, Kerala, India
On-site
Job Title:Unit Incharge - Dialysis Branch Name:Dilaysis, Mahe Qualification:B.Sc Nursing/B. Sc Dialysis Technology Experience :5 yeras Location:MAHE Candidate Preference :MALE Employment Type: Full time Department:Dialysis Centre Requirements Team management Dialysis procedure knowledge Patient care supervision Staff scheduling Emergency handling Inventory control Clear communication Accurate documentation Quality and safety checks Staff training and support
Posted 2 days ago
2.0 - 4.0 years
0 Lacs
Thalassery, Kerala, India
On-site
Job Title: Staff Nurse-Dialysis Branch Name: Dialysis, Mahe Qualification: B. Sc Nursing Experience: 2-4 YearsLocation: Mahe, Thalassery Employment Type: Full time • Prepare patients for dialysis treatment • Monitor vital signs before, during, and after dialysis • Operate and maintain dialysis machines • Administer medications as prescribed • Observe and report patient responses and complications • Educate patients about dialysis care and hygiene • Maintain accurate patient records • Ensure infection control and safety protocols • Support patient comfort and emotional well-being • Collaborate with doctors and healthcare team Requirements • Knowledge of dialysis procedures • Patient care and empathy • Monitoring and observation • Technical skills with dialysis machines • Critical thinking • Communication skills • Infection control practices • Time management • Teamwork • Attention to detail.
Posted 3 days ago
0.0 - 3.0 years
3 - 4 Lacs
Thalassery
Work from Office
Ensuring high level of customer satisfaction Excellent work ethic and time management skills Develop and arrange promotional material and in-store displays, Ensure adherence to SOP at store Ensure adherence to Store etiquette and at store timing Assist store manager in Stock Management Maintaining accurate records Working towards monthly or annual targets Key Task Sales Inviting customer to outlet Introduce customer to the concept of MYOP, Demonstrating and presenting products Support the customer to identify the right perfume Store cleanliness and merchandising, Stock Audits DSR and Store Closing Placing stock request to HO Validating and receiving stock, Handling and resolving customer complaints Benefits Provident Fund Over time allowance Medical Insurance
Posted 3 days ago
1.0 - 5.0 years
3 - 7 Lacs
Thalassery
Work from Office
Client Assessment: Assess individuals or families needs through interviews, home visits, and collaboration with healthcare or community teams. Support and Counseling: Provide emotional support, basic counseling, and crisis intervention for individuals and families in distress. Care Planning and Coordination: Develop and implement care plans by coordinating with healthcare professionals, therapists, educators, or support staff. Resource Linkage: Connect clients to community resources like government schemes, financial aid, rehabilitation services, or legal help. Advocacy: Advocate for the rights and needs of clients, especially vulnerable populations like children, elderly, or persons with disabilities. Documentation and Reporting: Maintain accurate case records, progress notes, and submit timely reports for organizational or legal compliance. Community Outreach: Conduct awareness campaigns, workshops, and mobilization programs in communities to promote health, education, or social welfare. Monitoring and Follow-up: Track progress of clients, conduct regular follow-ups, and adjust interventions as needed. Collaboration: Work closely with interdisciplinary teams including medical, educational, and administrative staff for holistic support. Ethical Compliance: Maintain client confidentiality and uphold professional ethics and standards. Requirements Empathy and Active Listening Strong Communication and Interpersonal Skills Problem-Solving and Critical Thinking Cultural Sensitivity and Non-judgmental Attitude Organizational and Time Management Skills Documentation and Report Writing Team Collaboration Emotional Resilience and Patience Crisis Management Basic Knowledge of Welfare Laws and Social Policies \u200b
Posted 1 week ago
1.0 - 5.0 years
3 - 7 Lacs
Thalassery
Work from Office
Patient Assessment: Evaluate patients physical conditions through observation, interviews, and diagnostic tests. Treatment Planning: Develop personalized treatment plans based on assessment findings and patient goals. Therapeutic Intervention: Administer physical therapy techniques such as exercises, manual therapy, electrotherapy, and mobility training. Pain Management: Help patients manage acute or chronic pain through non-pharmacological approaches. Rehabilitation Support: Assist patients in recovering mobility and strength post-surgery, injury, stroke, or neurological conditions. Monitoring Progress: Track and document patient progress and modify treatment plans accordingly. Patient Education: Teach patients and caregivers about home exercises, posture correction, ergonomic practices, and injury prevention. Multidisciplinary Collaboration: Work closely with doctors, nurses, occupational therapists, and caregivers for holistic care. Use of Equipment: Operate and guide patients in using physiotherapy tools and assistive devices like walkers, braces, or balance boards. Administrative Duties: Maintain accurate records, prepare reports, and contribute to case discussions or documentation as needed. Requirements Strong Knowledge of Anatomy and Physiology Clinical Assessment and Diagnostic Skills Manual Therapy and Therapeutic Exercise Expertise Good Communication and Interpersonal Skills Empathy and Patient-Centered Approach Problem-Solving and Critical Thinking Documentation and Report Writing Adaptability and Teamwork Time Management and Organizational Skills Basic Tech Skills for Therapy Equipment and Record Management
Posted 1 week ago
0 years
0 Lacs
Thalassery, Kerala, India
On-site
Patient Assessment: Evaluate patients' physical conditions through observation, interviews, and diagnostic tests. Treatment Planning: Develop personalized treatment plans based on assessment findings and patient goals. Therapeutic Intervention: Administer physical therapy techniques such as exercises, manual therapy, electrotherapy, and mobility training. Pain Management: Help patients manage acute or chronic pain through non-pharmacological approaches. Rehabilitation Support: Assist patients in recovering mobility and strength post-surgery, injury, stroke, or neurological conditions. Monitoring Progress: Track and document patient progress and modify treatment plans accordingly. Patient Education: Teach patients and caregivers about home exercises, posture correction, ergonomic practices, and injury prevention. Multidisciplinary Collaboration: Work closely with doctors, nurses, occupational therapists, and caregivers for holistic care. Use of Equipment: Operate and guide patients in using physiotherapy tools and assistive devices like walkers, braces, or balance boards. Administrative Duties: Maintain accurate records, prepare reports, and contribute to case discussions or documentation as needed. Requirements Strong Knowledge of Anatomy and Physiology Clinical Assessment and Diagnostic Skills Manual Therapy and Therapeutic Exercise Expertise Good Communication and Interpersonal Skills Empathy and Patient-Centered Approach Problem-Solving and Critical Thinking Documentation and Report Writing Adaptability and Teamwork Time Management and Organizational Skills Basic Tech Skills for Therapy Equipment and Record Management
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
Thalassery, Hathras, Ahmedabad
Work from Office
Role: Relationship Managers (Motor) What is the purpose of the role - Meet potential POSP agents in respective geographical assignments. Service the Existing POS to drive sales growth Handle Customer Inquiries with a speedy and satisfactory resolution coordinate with Girnar Insurance HO Team for the smooth execution of the sales process Create offline training and servicing process for the POSP. Should know local agent network. Achieve Monthly Sales Target Numbers. Should be a Highly Motivated Individual and should be able to drive Chanel with ownership. Travelling can be frequent. Candidate should be from Insurance Background having hands-on experience in agency vertical in a General Insurance Company or an Insurance Brokerage Firm. Managing relationships with customers. Identifying and communicating customer needs. Ensuring customer satisfaction. Developing and implementing marketing strategies to grow the customer base.
Posted 1 week ago
2.0 - 7.0 years
3 - 6 Lacs
Kasargode, Thalassery, Kannur
Work from Office
Urgent opening for Sales Manager / SSM- MAX LIFE INSURANCE Recruiting advisors, handling the team & generating business from them Motivate agents to achieve company's targets Reporting to BM CTC : 3 - 6 Lakhs Send your CV to bookmark.hr@gmail.com Required Candidate profile Graduates with minimum 1year sales experience can apply. CTC negotiable based on current CTC and interview performance . Experience in financial product sales is an added advantage CTC : 3 - 6 Lakhs Perks and benefits Attractive incentive structure
Posted 2 weeks ago
3.0 - 5.0 years
0 Lacs
Thalassery, Kerala, India
On-site
About the Role We are looking for an experienced and results-driven Digital Marketing Content & Growth Strategist with a strong focus on Social Media Marketing (SMM) , Performance Marketing , and Growth Strategy . This role is pivotal in expanding our digital presence, driving paid campaigns, and building content strategies that generate traffic, leads, and sales. Success in this role means delivering measurable improvements in paid campaign performance, social media engagement, lead generation, and overall brand visibility across digital platforms. You will collaborate with internal teams including design, product, and performance marketing to ensure alignment with business goals. Key Responsibilities Develop and execute a comprehensive content, social media, and performance marketing strategy aligned with company objectives. Plan, manage, and optimize paid advertising campaigns across Google Ads, Meta (Facebook/Instagram), LinkedIn , and other relevant platforms. Lead the social media strategy and content planning to grow followers, enhance engagement, and strengthen brand voice. Collaborate with the creative team to produce engaging visual and video content for social media, ads, and campaigns. Implement and monitor SEO strategies to complement organic growth efforts. Conduct audience research, competitor analysis, and trend spotting to guide strategy. Utilize tools like GA4, Meta Business Suite, LinkedIn Ads Manager, and Google Ads to track, measure, and optimize campaign performance. Develop and execute retargeting, A/B testing, and funnel optimization to maximize ROI. Report on key metrics such as CTR, CPC, CPA, ROAS , and social media KPIs with data-backed insights. Stay up to date with the latest trends and updates in digital marketing, social platforms, and ad technologies . Manage content calendars, freelance contributors, and ensure consistent brand messaging across platforms. Qualifications 3-5 years of experience in Social Media Marketing, Performance Marketing , and digital content strategy. Proven track record of running and optimizing Google Ads, Meta Ads, and LinkedIn campaigns with positive ROI. Strong expertise in social media strategy, content planning, and brand storytelling . Proficiency in SEO fundamentals and best practices. Skilled in Google Analytics 4 (GA4) , Google Ads Manager, Meta Business Suite, and related tools. Excellent written and verbal communication skills with a knack for copywriting and storytelling . Basic design and content creation skills using Canva, Adobe Suite, or Figma . Strong analytical mindset with the ability to interpret data and drive strategic decisions. Exceptional project management skills and ability to handle multiple campaigns concurrently. Preferred / Nice to Have Experience with AI content tools like ChatGPT, Gemini, DeepSeek, etc. Knowledge of Conversion Rate Optimization (CRO) and funnel marketing. Experience with marketing automation tools like HubSpot . Benefits / Perks Competitive salary package — Best in the industry Performance-based bonuses and incentives Continuous opportunities for professional growth, training, and upskilling Access to the latest tools, platforms, and marketing technologies A collaborative, innovative, and growth-driven work culture Exposure to diverse projects across multiple industries Creative freedom to experiment with new strategies, tools, and ideas
Posted 2 weeks ago
1.0 - 6.0 years
2 - 6 Lacs
Thalassery, Kannur
Work from Office
Role & responsibilities 1. Sales of General Insurance Products through Agency Channel. 2. Recruit, Train Agents and Generate business through them in the assigned territory. 3. Responsible for Licensing and tracking activation of the same regularly. 4. To meet agents, lead providers, intermediaries on a regular basis and maintaining records of the same in a planned manner. Preferred candidate profile 1. Sales experience with product knowledge. 2. Graduation is mandatory. Perks and benefits 1. 5-Day working ( Saturday & Sunday off). 2. Travelling/ Petrol Reimbursement. 3. This is an on-roll position with us. 4. Excellent incentive. 5. Attractive salary package and other benefits. Interested candidates can share their cv on: priyanka.xalxo@ext.icicilombard.com
Posted 2 weeks ago
3.0 years
0 Lacs
Thalassery, Kerala, India
On-site
Job Description Position Title: Branch Manager / Branch In-Charge Department: Sales & Operations Business Segment: Retail Assets & Liabilities Reports To: Area Manager / Regional Manager Role Overview: The Branch Manager is responsible for the comprehensive management of branch operations, driving business development, leading the team, and ensuring exceptional service delivery. This position requires a strategic leader with strong interpersonal skills, capable of enhancing profitability, optimizing customer experience, and maintaining full regulatory compliance. The successful candidate will possess a balanced combination of sales expertise, operational knowledge, and leadership acumen to effectively elevate branch performance. Key Responsibilities Business Development & Revenue Growth Spearhead branch growth initiatives across both asset (loan) and liability (deposit) portfolios. Develop and implement strategic plans to meet or exceed sales targets for all products and services. Identify and leverage local market opportunities through targeted outreach efforts. Establish strategic partnerships with local businesses, community influencers, and stakeholders to generate leads and enhance market presence. Ensure timely follow-up and maximize the renewal of all eligible Fixed Deposit (FD) accounts, maintaining proper tracking and closure of each case in the branch. Ensure regular follow-up on all Recurring Deposit (RD) renewals and loan repayments, promoting financial discipline among customers and timely adherence to commitments. Customer Relationship Management Build and maintain strong relationships with customers to ensure high satisfaction and loyalty. Address customer inquiries and resolve grievances promptly, upholding service excellence. Promote and encourage adoption of digital banking services among customers. Operational Management Oversee day-to-day branch operations, including cash management, documentation, and compliance audits. Monitor cash flows, maintain accurate financial records, and manage branch inventory controls. Conduct periodic reviews and audits to identify and mitigate operational risks and discrepancies. Team Leadership & Development Lead, coach, and motivate branch staff to achieve individual and team performance objectives. Define clear KPIs, conduct performance appraisals, and organize training programs to foster professional growth. Cultivate a culture of accountability, teamwork, and continuous improvement within the branch. Motivate team members through effective training, continuous handholding, and support, while ensuring attrition is controlled in the branch. Compliance & Risk Mitigation Ensure strict compliance with regulatory requirements, internal policies, and cooperative banking standards. Perform regular audits and implement corrective actions as necessary. Manage risk effectively by enforcing credit appraisal procedures, documentation standards, and recovery processes. Financial Oversight & Reporting Monitor branch profitability, manage operational costs, and ensure financial sustainability. Prepare and submit timely and accurate reports covering business performance, customer feedback, and operational metrics. Collaborate with finance, HR, and audit teams to maintain data integrity and regulatory compliance. Branch Environment & Brand Representation Maintain a clean, professional, and welcoming branch environment consistent with organizational standards. Represent the organization professionally in all external and community engagements. Additional Responsibilities Coordinate with other departments such as marketing, compliance, and technology to support organization-wide initiatives. Monitor local competition and customer behaviour to inform sales and service strategies. Be available to provide support to nearby branches or undertake additional responsibilities as required. Qualifications & Experience Bachelor’s degree in any discipline; Master’s degree preferred. 3 to 5 years of leadership experience within banking, NBFCs, cooperative societies, or other financial institutions. Proven track record in sales with experience in field-based customer acquisition. Excellent communication, interpersonal, and team management skills. Strong knowledge of financial products, KYC regulations, lending, and recovery processes. Proficiency in English and the relevant regional language is mandatory. Residency within a 20 km radius of the branch location. Clean credit history with a minimum Equifax or CIBIL score of 600+ preferred.
Posted 3 weeks ago
0.0 - 4.0 years
3 - 4 Lacs
Thalassery
Work from Office
We are looking for Customer Support Advisors that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. Roles and Responsibilities Interacting with customers over the phone, by email, or by chat to provide information and services Answering customer inquiries and complaints Handling customer issues and conflicts Escalating issues to the appropriate team Good understanding of Customer Support Business Preferred candidate profile - Graduates only - Good communication skills - Should be OK to travel to Gurgaon for 20 days training ( Paid Training ) - Should be OK to handle customers over calls ( 70+ calls per day ) - 9am - 10pm window shift ( Any 9 hours will be given ) - Only day shifts - Rotational week offs - No leaves will be provided in the training period - Work from office only
Posted 3 weeks ago
2.0 - 7.0 years
4 - 6 Lacs
Thalassery
Work from Office
About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibilities Store Visit Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores In Store Duty Act as a Mentor and Coach to Fresher Optometrists. Help them with Sales Pitch, Technical Dispensing Guidance, Troubleshooting, Customer Query Handling etc. Must also work as a store optometrist during busy hours, high sale days or to cover shifts of those who are on leave. Check eye test, QC drawers, Wooqer entries, CL expiry, merchandise, Instrument calibration, KMT products etc. To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example Manpower To welcome new talent from market, conduct interview and on board. Initiation Prepare and conduct meetings with respective AOMs to discuss reviews, performance or proposals Training For new staff - Undertake regular reviews, analyse SOPs such as eye test, quality check, dispensing, contact lens, troubleshoot, deliver to measure the impact of training on store performance. Identify and Train the Store staff to help them achieve their goals Audit Periodically audit their eye test and dispensing performance Team Leader Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Revenue Maximise In-Store Revenue through Optometrists through continuous training, periodic reviews, increasing number of eye tests done at store and reducing returns Team Work Work as a member of Business Team to accomplish goals and objectives. Participate in regional, departmental, executive, operational meeting as appropriate Documentation Maintain documentation and Report daily to PS regional manager on store visit summary Working Hours Same as store shift and as per business needs. Must work on weekends and public holidays to support store business Personal attributes & competencies Minimum qualification - Diploma in Optometry with minimum 3 years of retail experience and a good track record Good Knowledge in Optometry, Refraction, Eye Wear Products, Dispensing and Measurements Must be ready to travel anywhere in India as per Business requirements Passionate about Sales, Retail, Customer service and Training Good understanding of market and product analysis Must have leadership qualities such as - lead by example, coaching, motivating, great communication and never give up attitude Energy, influence, 10 x think entrepreneur mind-set etc
Posted 3 weeks ago
1.0 - 6.0 years
1 - 2 Lacs
Thalassery
Work from Office
We're looking for energetic and customer-focused Sales Executives to visit customers' homes, conduct eye tests, and sell Lenskart spectacles. As a Sales Executive, you'll: Visit customers' homes based on scheduled appointments Conduct eye tests using specialized equipment Sell Lenskart spectacles and provide exceptional customer service Carry a 20-25 kg bag with eye check equipment and eyewears Meet sales targets and earn attractive commissions Training: 30-days comprehensive training in Gurugram on eye checkups and sales techniques Candidates must be willing to stay/travel to the training location for 30 days Support and product training Requirements: Graduate or Diploma holder Fresher/Experienced Excellent communication and interpersonal skills Ability to lift and carry equipment (20-25 kg) Willingness to travel and work flexible hours Must possess a valid driving license Must own a bike (two-wheeler)
Posted 3 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Thalassery
Work from Office
About the Role The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience. Responsibilities Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers Understanding the POS system to ensure that the transactions are processed effectively Being dedicated to customer satisfaction and resolving any concerns that the customer has Following the 12-step Optometry process at Lenskart, during the eye check-up Sharing the prescription clearly and educating the customer about single vision and progressive lens while recommending the appropriate lens and/or frames Performing a quality check of the lenses fitted before handing over the product to the customer Presenting the customer with an optimal selection of products based on customer preferences Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage. Maintaining the store as per Lenskart standards, cleaning the frames and other equipment regularly, and ensuring there is no deviation as per the SOP Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Diploma/ Bachelors in Optometry Freshers are eligible to apply- no minimum work experience required Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority .
Posted 3 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
Thalassery
Work from Office
Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Thalassery
Work from Office
About the Role Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to Lenskart customers. He/she plays a pivotal role in driving the revenue achieved by the store. Responsibilities Area Activities expected to be performed by a Lenskart Sales Associate Customer focus Sales Associate is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers He/she must possess a basic understanding of the POS system to ensure that the transactions are processed effectively He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any concerns that the customer has Product recommendation With the information received from the Optometrist and the customer, he/she will present the customer with an optimal selection of products. This opportunity may be used to strike a conversation and convert it into sales He/she is expected to understand the unstated needs of the customer, ask relevant questions, and pick the right time to pitch the recommended solutions Achieving sales targets & SOP adherence Sales Associate is expected to achieve the assigned target for sales, eye-test conversion, and returns. He/she must follow all assigned SOPs diligently Post making the sale, he/she is responsible for coordinating with the customer for product pick up, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage Store upkeep & maintenance He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly He/she must ensure the security of all Lenskart equipment and ensure there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority
Posted 3 weeks ago
5.0 - 10.0 years
3 - 5 Lacs
Thalassery
Work from Office
About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.
Posted 3 weeks ago
1.0 - 6.0 years
1 - 2 Lacs
Thalassery
Work from Office
Present and sell company products and services to current and potential clients. Establish customers' needs and explain and demonstrate products to them, which may involve providing technical descriptions of products Develop and update knowledge of their own products and the products of their competitors Personal attributes & competencies Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solution Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority Job Specifications: Customer Appointment will be provided by the company to do Eye Check up and sales 12 days of training will be provided by the company No Cold calling required Lucrative incentive plan & fixed salary Excellent growth opportunities
Posted 3 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
Thalassery
Work from Office
Key Responsibilities Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale
Posted 3 weeks ago
3.0 - 8.0 years
4 - 6 Lacs
Thalassery
Work from Office
We are seeking a highly motivated Recruiter to join our Retail TA team. In this role, you will be responsible for leading the recruitment process for a variety of roles. You will work closely with hiring managers to understand their hiring needs and develop recruitment strategies to attract and hire top talent. Key Responsibilities: Source & screen relevant profiles through multiple channels including Employee Referrals, Social Networking Sites, Alumni Base, Head Hunting, Passive Sourcing and ensure a healthy source mix is maintained To manage the end to end recruiting process for our retail business To ensure 95% manning capacity at all times Build great partnership with business in terms of understanding the needs and delivering as per agreed SLAs Developing & managing respective competition portfolio by rigorous sourcing Conduct interviews and assess candidate qualifications and fit for the role and the company culture Coordinate with hiring managers and candidates to schedule interviews and follow-up communication Manage end to end recruitment process, including negotiating job offers and driving closures Minimum Qualifications: Bachelor's degree in Human Resources or related field Minimum of 3+ years of experience in recruiting for a variety of positions and levels Strong understanding of recruitment best practices and trends Good communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Strong attention to detail and organizational skills Ability to work independently and as part of a team
Posted 3 weeks ago
3.0 - 8.0 years
1 - 5 Lacs
Thalassery
Work from Office
About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with LD department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store
Posted 3 weeks ago
7.0 - 12.0 years
12 - 15 Lacs
Thalassery
Work from Office
You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.
Posted 3 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Kochi, Thalassery, Kannur
Work from Office
Urgent Hiring for Bancassurance. Experience:-Min 6 months experience required in any insurance sales, General insurance, Motor Insurance, Casa Sales. CTC:-2.75 to 3.7 LPA+ Incentives Contact Person: HR Snehal:8788255050
Posted 4 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Thalassery, Pune, Mumbai (All Areas)
Work from Office
We are seeking a skilled Indian Chef with expertise in traditional and contemporary Indian cuisine. The ideal candidate should be proficient in a wide range of North and regional Indian dishes.
Posted 1 month ago
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