394 Jobs in Shimoga - Page 6

Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Branch Sales Planning & Management Work with Circle Head on devising the sales plan for the branch/s and devise the approach for achieving the set targets. Develop and implement plans to achieve business targets and promote multiple products through multiple sales channels that include Direct to customer and Direct Selling Agencies. Track industry developments and scan market on competitive offerings on periodic basis. Foster a culture of high performance, accountability, customer-centricity, governance within the team in assigned branch/s. Work closely with operations, credit, collections teams to achieve branch s profitability. Prepare and report product-wise MIS reports on disbursement, profitability, team s productivity, collections, NPA, etc. to circle head on daily/weekly basis, as need be. Team and Internal Stakeholder Management Lead and develop a team of 6-8 Sales Managers and offer knowledge over product, sales techniques, customer engagement efforts & leveraging multiple sales channels and customer base. Offer support to create a sustainable funnel for sourcing & generating quality customer leads and more quality sales channels. Guide team to liaise with Operations, risk and sales governance team Offer support with adequate knowledge upon scanning customer files from various risk factors in order to maintain portfolio quality. Conduct daily productivity meet with the Sales Managers, Channel partners to update on product policy, provide feedback, and address challenges. Build and maintain healthy relationships with underwriters, branch operations and collections manager for smooth cross-functional coordination that leads to improved branch productivity. Identify behavioral and skill-based training needs and nominate the team for relevant trainings/ seminars to improve efficiency. Customer Acquisition/ Engagement Identify market potential to grow business and leverage the opportunities by driving initiatives on acquiring new customers and increase the book size of the branch to targeted numbers. Offer adequate support to the team to increase login to disbursal conversion ratio. Handhold team to identify sustainable ways to grow customer database and leverage existing book to ensure adequate conversions for branch profitability. Closely track customer complaints and escalations to offer solutions to customer s satisfaction. Also, to identify process lags and direct the team towards efficiency. Operational Effectiveness Drive adoption of business processes from sourcing to collections to ensure efficiency and customer satisfaction in the branch. Address operational issues and implement solutions to enhance branch performance. Build and maintain healthy relationships with Operations and Sales Governance teams for smooth coordination, process efficiencies and improved TATs. Monitor and report to Circle head on sales operations and productivity metrics. Encourage implementation of improved processes and best practices in order to enhance operational effectiveness, productivity and customer satisfaction. Portfolio & Risk Management Work with the Risk, Operations and Sales Governance teams to ensure adherence to risk management and control mechanisms Support risk and review process by reviewing the loan sanctioning, disbursement process and documentation to ensure controlled operations. Monitor and prepare MIS on NPA and defaulters in the portfolio for proactive response and drive effective solution. Proactively identify risks to maintain portfolio quality and liaise with the risk team in escalation cases.

we are hiring for agency channel (ALC)- Business manager role for one of the leading BFSI. Role & responsibilities : The job description typically involves recruiting, training, and managing a team of insurance agents to sell life insurance policies . This includes ensuring compliance with regulations, meeting sales targets, and building a strong sales network. Preferred candidate profile : Must possess a two-wheeler. Should be based at the designated location. Must be fluent in the local language of the base location. Preferably have a background in insurance. Graduation is a mandatory qualification. Add on if the candidates are immediate joiners or serving NP. Looking for candidates minimum 1year of experience in agency channel is mandatory candidate should have bike & licence is mandatory . Education Qualification : Any graduate or any pg. graduate Job Location: Bengaluru(Indira Nagar & Kanakapura main road ), Shimogga, Davanagere, Hassan . Experience: 1year exp in agency channel. CTC: up to 4.5Lpa If interested pls share profiles to this mail ID or what up rajyalakshmi.K@tekninjas.in or what up 8121018101

Walk in Date: 09th July 2025-31st July 2025 Walk in Time :10am to 1pm Walk in Venue: Wisdom Bridge Management Consultants Singasandra, Hosur Main Road, Bengaluru Landmark: Singasandra Govt school ,post Contact on: 080-49546910,8147492898 Required Candidate profile Walk-in any Fresher's 2018-2024 Accounts/Finance/Taxation/Analyst Any Graduate/PG in Good Accounting Knowledge, Strong Communication and Computer Skills, Good at Financial and Accounting Process.

Designation: Graduate Engineer Trainee - Fabric Sourcing Location: Hulimavu Gate, Bangalore Experience: 0-1 Years of experience Education qualification: B.Tech in Textile or Fashion Technology Freshers are encouraged to apply Key Responsibilities: Collecting information about the sampling and bulk orders from Marketing / Merchandising and corresponding with them for any clarifications required. Calculating the bill of material for bulk orders and entering the sourcing data into the Software. Forwarding tentative fabric quantities to fabric suppliers to get price and delivery confirmation. Forwarding final fabric quantities to fabric suppliers after cross checking with software quantities. To receive proforma invoice against final fabric quantities and get fabric purchase released by superiors. Keeping track on the design, quantities and its amendments about particular orders that are handled by them. Receiving standard color chips from marketing and sending to fabric supplier for lab dips development as per buyer requirements. Informing about the bill of material to Seniors and discuss about clarity of orders. Cross checking the basic quality parameters and updating the suppliers on initial yardage received. Communicating with BI team for commercial activities and clearing the costing hassles, LC issues if any, in consultation with Managers/AGM. Pls share resumes to careers@shahi.co.in

Execution of client trades with negligible errors and provide trade confirmations while ensuring complete compliance with regulatory and organisations compliance norms. Achievement of assigned Clusters Revenue Targets , Managed Brokerage and Cross Selling Targets. Disemination of product recommendations messages to allocated client using compliant messaging systems. Effective handling of client queries thus ensuring efficient client enagagement. Application of technicals analysis to queries relating to the market and stock movements thus enabling conversion of opportunities into Trades. Dissemminating Fundamental research recommendations to meet investing requirements of allocated clients. Efficient management of allocated book and achievement of the targetted revenues from this allocated book with a constant endeavour to grow the book over the time. Constant efforts on direct databases for activation reactivation retention of clients. To ensure the desired NPS score is achieved.

Key Responsibilities: To train, support & engage with Branch resources to drive the channel acquisition numbers Will be working very closely with the Bank team of Cluster Heads, Branch Heads and the Channel employees to drive productivity of the bank employees Will be responsible for devising and convincing Bank Cluster Heads and Branch Heads for regular R&R drives to give a fillip to sales numbers Will be driving the Bank channel team to achieve the targets assigned to branches & clusters as well as focus on achieving their own target Should have team handling experience especially into number chasing domain Role Proficiencies: Graduate from Any Stream Able to act independently and be self-motivated Effective verbal and written communication and time management skills with the ability to act autonomously while being a team player. Excellent interpersonal and organizational skills. Analytical and problem-solving skills with attention to details Qualifications: 2-3 years in Financial Industry pref. Capital Markets Understanding of Indian Capital Market Team Management experience Ability to work as a part of team and contribute towards team goals Ability to manage multiple tasks/projects and deadlines simultaneously Interested candidates may share their resume at nagalatha.s@axissecurities.in or only whatsapp the resumes to this no 9790306948

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably in micro mortgages. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Conduct thorough analysis of client financial data to provide expert advice on investment products. Collaborate with internal teams to ensure seamless delivery of services and high-quality customer service. Stay updated with market trends and competitor activity to stay ahead in the competition. Provide exceptional customer service by resolving queries and concerns promptly and professionally. Job Requirements Strong knowledge of micro mortgages and related products is essential. Excellent communication and interpersonal skills are required to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets consistently. Strong analytical and problem-solving skills are needed to analyze complex financial data. Experience working in the BFSI industry, preferably in micro mortgages, is preferred. Ability to work collaboratively as part of a team to achieve common goals.

Key Responsibilities: Create, rig, and animate 2D characters, symbols, and effects using Spine animation software for slot games Design animations that enhance player experience, including spins, wins, bonuses, and special effects Collaborate with game designers, artists, and developers to integrate animations seamlessly into the game engine Optimize animations to ensure smooth performance across devices Adapt animations based on feedback and project requirements Maintain organized animation assets and documentation

Developing market in urban & rural area, Team Handling, Planning the Branch’s activities to achieve targets. Providing Home loan to Customers and identify new and exisiting Buyer, Develop and communicate business strategies to the branch staff.

Requirements and skills Freshers can also apply Proven experience as a sales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints

Requirements and skills Freshers can also apply Proven experience as a sales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints

We are seeking a highly motivated individual to join our team as a SM -007. The ideal candidate should have 1-8 years of experience in customer value maximization or related skillsets. As a SM -007, you will be responsible for driving customer value and maximizing customer satisfaction through effective strategies and solutions. You will work closely with cross-functional teams to identify and understand customer needs, develop tailored solutions, and ensure the successful delivery of products and services. Your primary goal will be to cultivate strong customer relationships and drive revenue growth. Key Responsibilities: Collaborate with cross-functional teams to identify and understand customer needs, preferences, and pain points. Develop and implement strategies to maximize customer value and satisfaction. Analyze customer data and feedback to identify areas for improvement and drive innovative solutions. Monitor market trends and competitor activity to anticipate customer needs and stay ahead of industry developments. Foster strong customer relationships through effective communication and regular follow-ups. Collaborate with sales teams to identify upsell and cross-sell opportunities and drive revenue growth. Ensure the successful delivery of products and services to meet customer expectations and timelines. Conduct regular performance analysis and reporting to track progress and make data-driven decisions. Stay updated with industry best practices and emerging trends within customer value maximization. Required Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proven track record of driving customer value and satisfaction. Ability to collaborate effectively with cross-functional teams. Proficient in data analysis and reporting. Knowledge of industry best practices and emerging trends. Ability to adapt to a fast-paced and dynamic work environment. Strong organizational and time management skills. Proficiency in using CRM software and other relevant tools. Education and Experience: Bachelor's degree in business, marketing, or a related field. 1-8 years of experience in customer value maximization or relevant skillsets. Experience in the industry is desirable. Additional Information: This is a full-time position based in . Travel may be required for client meetings and industry conferences.

We have immediate requirement for the position of Area Operations Manager in Mumbai/Nagpur/Goa Locations. Role: Area Operations Manager Direct Reportees: Store Managers Interactions: Internal and External Stakeholders. Description: You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organisational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.

About the Role The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks, dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience. Responsibilities Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers Understanding the POS system to ensure that the transactions are processed effectively Being dedicated to customer satisfaction and resolving any concerns that the customer has Following the 12-step Optometry process at Lenskart, during the eye check-up Sharing the prescription clearly and educating the customer about single vision and progressive lens while recommending the appropriate lens and/or frames Performing a quality check of the lenses fitted before handing over the product to the customer Presenting the customer with an optimal selection of products based on customer preferences Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage. Maintaining the store as per Lenskart standards, cleaning the frames and other equipment regularly, and ensuring there is no deviation as per the SOP Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Diploma/ Bachelors in Optometry Freshers are eligible to apply- no minimum work experience required Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

As the Ice Cream Parlor Manager, you will bring your expertise from the hotel industry to create an unparalleled guest experience in our parlor. Your role will encompass overseeing daily operations, leading a team of enthusiastic staff, and ensuring that every customer enjoys their visit. Your background in hotel management will be key in shaping our service standards, optimizing operational efficiency, and driving customer satisfaction. Job Types: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹18,000.00 per month Benefits: Flexible schedule Food provided Health insurance Paid time off Schedule: Rotational shift Supplemental Pay: Overtime pay Experience: total work: 1 year (Preferred) Work Location: In person Expected Start Date: 07/07/2025

Cleaning, Service, Product making , Assistant Manger in Ice cream parlour Job Types: Full-time, Permanent, Fresher Pay: ₹9,000.00 - ₹18,500.00 per month Schedule: Rotational shift Supplemental Pay: Yearly bonus Experience: total work: 1 year (Required) Work Location: In person

• Recruit Agents / Advisors • Develop agents through coaching, training, team management support etc • Drive agents and advisors team size, activity ratio, case rate per active agent and case size to achieve the premium targets Required Candidate profile • Must have Minimum 1 Year Experience in Insurance/Banking/ Any sales. • Must be a Graduate. • Within 23 - 38years of age.

Job Description: We're looking for energetic and customer-focused Sales Executives to visit customers' homes, conduct eye tests, and sell Lenskart spectacles. As a Sales Executive, you'll: Visit customers' homes based on scheduled appointments Conduct eye tests using specialized equipment Sell Lenskart spectacles and provide exceptional customer service Carry a 20-25 kg bag with eye check equipment and eyewears Meet sales targets and earn attractive commissions Training: 30-days comprehensive training in Gurugram on eye checkups and sales techniques Candidates must be willing to stay/travel to the training location for 30 days Support and product training Requirements: Graduate or Diploma holder Fresher/Experienced Excellent communication and interpersonal skills Ability to lift and carry equipment (20-25 kg) Willingness to travel and work flexible hours Must possess a valid driving license Must own a bike (two-wheeler)

Store Visit Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores In Store Duty Act as a Mentor and Coach to Fresher Optometrists. Help them with Sales Pitch, Technical Dispensing Guidance, Troubleshooting, Customer Query Handling etc. Must also work as a store optometrist during busy hours, high sale days or to cover shifts of those who are on leave. Check eye test, QC drawers, Wooqer entries, CL expiry, merchandise, Instrument calibration, KMT products etc. To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example Manpower To welcome new talent from market, conduct interview and on board. Initiation Prepare and conduct meetings with respective AOMs to discuss reviews, performance or proposals Training For new staff - Undertake regular reviews, analyse SOPs such as eye test, quality check, dispensing, contact lens, troubleshoot, deliver to measure the impact of training on store performance. Identify and Train the Store staff to help them achieve their goals Audit Periodically audit their eye test and dispensing performance Team Leader Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Revenue Maximise In-Store Revenue through Optometrists through continuous training, periodic reviews, increasing number of eye tests done at store and reducing returns Team Work Work as a member of Business Team to accomplish goals and objectives. Participate in regional, departmental, executive, operational meeting as appropriate Documentation Maintain documentation and Report daily to PS regional manager on store visit summary Working Hours Same as store shift and as per business needs. Must work on weekends and public holidays to support store business Personal attributes & competencies Minimum qualification: Diploma in Optometry with minimum 3 years of retail experience and a good track record Good Knowledge in Optometry, Refraction, Eye Wear Products, Dispensing and Measurements Must be ready to travel anywhere in India as per Business requirements Passionate about Sales, Retail, Customer service and Training Good understanding of market and product analysis Must have leadership qualities such as - lead by example, coaching, motivating, great communication and never give up attitude Energy, influence, 10 x think / entrepreneur mind-set etc

Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Title Sales Associate Reporting to Store Manager Skip Level Areas Operations Manager About the Role Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to Lenskart customers. He/she plays a pivotal role in driving the revenue achieved by the store. Responsibilities Area Activities expected to be performed by a Lenskart Sales Associate Customer focus Sales Associate is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers He/she must possess a basic understanding of the POS system to ensure that the transactions are processed effectively He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any concerns that the customer has Product recommendation With the information received from the Optometrist and the customer, he/she will present the customer with an optimal selection of products. This opportunity may be used to strike a conversation and convert it into sales He/she is expected to understand the unstated needs of the customer, ask relevant questions, and pick the right time to pitch the recommended solutions Achieving sales targets & SOP adherence Sales Associate is expected to achieve the assigned target for sales, eye-test conversion, and returns. He/she must follow all assigned SOPs diligently Post making the sale, he/she is responsible for coordinating with the customer for product pick up, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage Store upkeep & maintenance He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly He/she must ensure the security of all Lenskart equipment and ensure there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

We are seeking a highly motivated Recruiter to join our Retail TA team. In this role, you will be responsible for leading the recruitment process for a variety of roles. You will work closely with hiring managers to understand their hiring needs and develop recruitment strategies to attract and hire top talent. Key Responsibilities: Source & screen relevant profiles through multiple channels including Employee Referrals, Social Networking Sites, Alumni Base, Head Hunting, Passive Sourcing and ensure a healthy source mix is maintained To manage the end to end recruiting process for our retail business To ensure 95% manning capacity at all times Build great partnership with business in terms of understanding the needs and delivering as per agreed SLAs Developing & managing respective competition portfolio by rigorous sourcing Conduct interviews and assess candidate qualifications and fit for the role and the company culture Coordinate with hiring managers and candidates to schedule interviews and follow-up communication Manage end to end recruitment process, including negotiating job offers and driving closures Minimum Qualifications: Bachelor's degree in Human Resources or related field Minimum of 3+ years of experience in recruiting for a variety of positions and levels Strong understanding of recruitment best practices and trends Good communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Strong attention to detail and organizational skills Ability to work independently and as part of a team

Customer Services Meet & Greet the customers Assisting customers throughout the shopping journey Sharing product features & benefit with the customers Explaining services , building trust & loyalty Resolving Customers queries pre & post Sale Ensure product delivery to the customer on time Receive feedback from the customer on services & product Inventory Management Daily quick count of all the PIDs available in the store Receive bulk shipment , physical count & mark receive in the system on daily basis Daily replenishment to fill the display gap Check the bad inventory /damage product & keep it on designated place Ensure daily handover & receiving product from VRX through HOP app Highlight inventory mismatch /discrepancy to the Store Manager Operational Process Following the VM guidelines Maintain cleanliness & hygiene in the store Update all the SOPs file on daily basis Reconcile daily cash & card sale

Role & responsibilities : Responsible for upholding the Piramal brand by managing, tracking, monitoring and driving closure of all pre and post disbursement conditions for the assigned cluster Interact with Credit /Sales/ Product/ IT and other key stakeholders for understanding business plans and aligning deliveries with these plans. Manage end to end Operations & Customer service at area level. Implement activities of Disbursement, Post Disbursement, Banking, Customer Service and Accounting of branches. Ensure the team provides appropriate support to sales and credit team with client queries on sanction & disbursal. Oversee implementation of efficient operational procedures across branches in the mapped cluster. Review and ensure completeness of loan disbursement docket during and after disbursement. Ensure the MIS and other related reports are periodically updated and shared with the Geography Head- operations for analysis. Oversee adherence to the fulfillment of KYC requirements and loan application form from borrowers as per defined pre-disbursement checklist. Monitor the accounts for disbursement, collections, general receipts and initial payment accounts. Monitor OCR, revenue leakages, PDD tracking, and all customer grievances and resolution status. Vendor due diligence , empanelment and payout processing of commissions for the services rendered. Monitor all process and checklist compliances and ensure adherence to the same. Support risk and audit with data requirements and ensure that process deviations are zero. Mentor and guide the branch operations team for attainment of set targets and on discipline, process compliance and adherence to company's rules and regulations. Monitor productivity level of branch operations team ensure periodic branch visits for supervision and better oversight. Assess the training and development needs and collaborate with HR, Regional Business Head and Operations team to ensure delivery of the same. Preferred candidate profile Graduated 6-9 years of relevant work experience of working in operations function in an HFC or NBFC or Bank. Ability to liaison & follow-up with external and internal stakeholders. Understanding of KYC norms and experience in asset business processing. Understanding of retail lending and allied activities. Good command on MS Excel and other MS Office tools. Good spoken and written communication skills English and Hindi

Role & responsibilities : Functionally manage the branch credit team for prompt and quality credit processing, adhering to the credit policy and defined processes & providing necessary approvals in line with the credit policy Review credit evaluation reports, evaluate borrower risk, transaction and underlying security and make recommendations in line with the assessment Responsible for sanction decisioning as per the Credit Appraisal process and deviation matrix Collaborate with technical and legal teams for comprehensive assessment for underwriting and maintaining TAT of the complete loan sanctioning timelines Monitor compliance to the credit policy and processes to ensure that the right quality of business being sourced, and the delinquencies are kept under the identified targets Mentor and guide the branch credit manager for attainment of set targets, discipline, process compliance and adherence to company's rules and regulations. Monitor productivity level of branch credit manager and conduct periodic branch visits for supervision and better oversight. Assess the training and development needs of the team and continuously improve underwriting capability Should be willing to adapt to digital tools and processes Preferred candidate profile : 10-15 years of relevant experience in Credit underwriting high value LAP Deep understanding and focus on risk, controls, compliance and regulatory framework and ability to apply knowledge on credit policy in assessing inherent risks, if any Knowledge of local markets and trends in retail lending Deep experience & understanding of retail financial services across NBFCs, banking Ability to liaison & follow-up with external and internal stakeholders Understanding of CIBIL and other checks required to validate customers credibility