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3.0 - 6.0 years
4 - 6 Lacs
Panipat, Rohtak, Kharkhoda
Work from Office
1. He will be responsible for sales marketing of Industrial Paints & coating products 2. Industrial and B2B Sales 3. Planning and drafting customer proposals 4. Establishing new business 5. Negotiation price with customers Required Candidate profile Must have Experience in Industrial and B2B Sales. Good Knowledge of Market Experience in Paint Industry will be preferred. Pls share updated CV to jobs.boffo@gmail.com or WhatsApp to 9672020288
Posted 1 month ago
0 years
0 Lacs
Panipat, Haryana, India
On-site
Company Description Mittal Home Fashion is a leading textile company specializing in the manufacturing of soft home textile products including Throws, Pillows, Rugs, and Bathmats. Renowned in the industry, we are recognized as pioneers of floor coverings. We are dedicated to delivering high-quality products that enhance the aesthetics and comfort of homes. Role Description This is a full-time on-site role for a Sales and Marketing Specialist located in Panipat. The Sales and Marketing Specialist will be responsible for developing and executing sales strategies, managing customer relationships, providing training to sales staff, and overseeing sales management. Day-to-day tasks will include identifying market opportunities, driving sales growth, and ensuring excellent customer service. Qualifications Strong Communication and Customer Service skills Proven Sales experience and Sales Management skills Ability to provide Training to sales staff Excellent organizational and time management skills Proficiency in using sales and marketing software tools Bachelor's degree in Marketing, Business, or related field Previous experience in the textile industry is an advantage Show more Show less
Posted 1 month ago
1.0 - 2.0 years
3 - 3 Lacs
Panipat
Work from Office
Job Description: Job Title: Recruiter Salary range: 25k- 30k Job Hours: 8hrs Location: Panipat Full Time/ Part Time: Full Time Department: HR Qualifications: MBA Permanent/ Contract: Permanent No. of Requirements: 10 Skills: Previous work experience as an HR recruiter or a similar role in HR talent acquisition Outstanding oral, written and interpersonal communications skills Knowledge of productivity software, database management and internet search methods Experience working with computer systems for HR and navigating job boards. Roles and Responsibilities: Design and implement job descriptions as per the guidance of HR managers Write and post job descriptions, and frequently engage with prospective candidates on various hiring and social media portals Screen incoming resumes from potential candidates and maintain the application forms and database through the entire span of the hiring process Identify future hiring needs and collaborate with senior HR managers to work toward the same Other possible title of the profile: # people operations manager # HR generalist # HR director # talent acquisition Contact us to Apply: Interested Candidates can call and share their updated resume on whatsapp. PH. No. 9996482201 E-mail :- bd1@mavenjobs.in
Posted 1 month ago
1.0 - 2.0 years
3 - 3 Lacs
Panipat
Work from Office
Job Description: Job Title: HR Recruiter Salary range: 25k - 30k Job Hours: 8hrs Location: Panipat Full Time/ Part Time: Full Time Department: HR Qualifications: MBA Permanent/ Contract: Permanent No. of Requirements: 10 Skills: Previous work experience as an HR recruiter or a similar role in HR talent acquisition Outstanding oral, written and interpersonal communications skills Knowledge of productivity software, database management and internet search methods Experience working with computer systems for HR and navigating job boards. Roles and Responsibilities: Design and implement job descriptions as per the guidance of HR managers Write and post job descriptions, and frequently engage with prospective candidates on various hiring and social media portals Screen incoming resumes from potential candidates and maintain the application forms and database through the entire span of the hiring process Identify future hiring needs and collaborate with senior HR managers to work toward the same Other possible title of the profile: # people operations manager # HR generalist # HR director # talent acquisition Contact us to Apply: Interested Candidates can call and share their updated resume on whatsapp. PH. No. 9996482201 E-mail :- bd1@mavenjobs.in
Posted 1 month ago
7.0 - 12.0 years
16 - 22 Lacs
Panipat, Jalandhar, Ludhiana
Work from Office
He / She will be responsible for productivity of the Branches, Accountable for overall profitability of the branch, responsible for recruitment, retention and development of Managing Partners, Agency Partners & Agents End-to-end ownership of branches Required Candidate profile Candidate with Similar Exp in Life insurance from Agency/APC background will be preferred. To meet the Monthly / Quarterly / yearly revenue targets for the Branch Owns the budgets for the location Perks and benefits reimbursements.+ Incentives + All company benefits
Posted 1 month ago
2.0 - 4.0 years
3 - 3 Lacs
Panipat
Work from Office
Job Description: Job Title: BDE Salary range: 3.0 LPA- 3.75 LPA Job Hours: 8hrs Location: Panipat Full Time/ Part Time: Full Time Department: HR Qualifications: MBA Permanent/ Contract: Permanent No. of Requirements: 10 Skills: Previous work experience as an HR recruiter or a similar role in HR talent acquisition Outstanding oral, written and interpersonal communications skills Knowledge of productivity software, database management and internet search methods Experience working with computer systems for HR and navigating job boards. Roles and Responsibilities: Design and implement job descriptions as per the guidance of HR managers Write and post job descriptions, and frequently engage with prospective candidates on various hiring and social media portals Screen incoming resumes from potential candidates and maintain the application forms and database through the entire span of the hiring process Identify future hiring needs and collaborate with senior HR managers to work toward the same Other possible title of the profile: # people operations manager # HR generalist # HR director # talent acquisition Contact us to Apply: Interested Candidates can call and share their updated resume on whatsapp. PH. No. 9996482201 E-mail :- bd1@mavenjobs.in
Posted 1 month ago
4.0 years
0 Lacs
Panipat, Haryana, India
On-site
🔎 We're Hiring: Business Development Recruiter 📍 Location: [Panipat] 🕒 Full-Time | Experience: [2–4+ Years] Are you a go-getter with a passion for sales, client engagement, and market expansion? We're looking for a Business Development Recruiter to join our growing team and drive strategic growth through lead generation, client acquisition, and relationship management. 💼 What You'll Do: Design and implement job descriptions as per the guidance of HR managers Write and post job descriptions, and frequently engage with prospective candidates on various hiring and social media portals Screen incoming resumes from potential candidates and maintain the application forms and database through the entire span of the hiring process Identify future hiring needs and collaborate with senior HR managers to work toward the same ✅ What We’re Looking For: 2–4 years of experience in business development, sales, or client-facing roles Strong communication and negotiation skills Self-motivated with a results-driven mindset Ability to work independently and as part of a team Bachelor's degree in Business, Marketing, or related field ✨ What We Offer: Growth opportunities in a fast-paced environment Collaborative and supportive team culture Training and mentorship to help you succeed Ready to grow with us? Let’s build something great together. Apply now or tag someone who’d be a perfect fit! 📩 To apply, send your resume to [hr.mavenjobs@gmail.com] 🔗 #Hiring #BusinessDevelopment #BDE #SalesJobs #CareerOpportunity #GrowthMindset #JoinOurTeam Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Panipat, Haryana, India
On-site
Skills: Coating, Paint Application, Surface Preparation, Team Work, Communication Skills, Manual Cleaning, Scaffolding, scaffolding inspection, Job Description: Scaffolding and Painting Supervisor Position Overview: The Scaffolding and Painting Supervisor oversees the scaffolding erection, maintenance, and dismantling, as well as the surface preparation and painting activities on construction or industrial sites. The role ensures that all work is executed safely, efficiently, and in compliance with project specifications and safety standards. Key Responsibilities Supervision and Coordination: Safety Management: Scaffolding Management: Painting Management: Quality Assurance: Resource Management: Documentation and Reporting: Team Leadership: Qualifications Education and Certifications: Graduate, diploma or equivalent; technical or vocational training in scaffolding, painting is preferred. OSHA, NEBOSH, or other safety certifications are a plus. Experience: Minimum of 5 years of experience in scaffolding and painting, with at least 2 years in a supervisory role. Experience in industrial, oil & gas, or large-scale projects is an advantage. Skills and Competencies: Strong knowledge of scaffolding systems, painting techniques, and surface preparation standards. Excellent leadership and team management skills. Ability to read and interpret blueprints, scaffolding designs, and painting specifications. Strong problem-solving skills and the ability to make decisions in a fast-paced environment. Good communication skills to interact with crew members, site management, and clients. Physical Requirements: Ability to work at heights and in various weather conditions. Physical fitness, including the ability to lift, carry, and handle scaffolding materials and painting equipment. Other Requirements: Valid drivers license and willingness to travel to different job sites if necessary. Show more Show less
Posted 1 month ago
1.0 - 5.0 years
1 - 2 Lacs
Panipat, Ambala, Bathinda
Work from Office
Designation: Sales Officer || HDFC Experience: O.6 to 5 years Salary Range: 2.75 CTC + Incentive Roles & Responsibilities: 1. Area/ Lane /Geography Mapping: Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle. 2. Source Relationship Management: Responsible for managing the relationship with all sources assigned and identified by him in his geography/area. 3. Maintain Reports: Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities. 4. Channel Partner Recruitment: Responsible for identifying the need for appointment of a channel partner 5. Team Huddle: Responsible for attending team huddle on a daily basis as per the set process. 6. Customer Relationship Management: Responsible for enhancing the customer experience by developing and maintaining relationship with customers. 7. Completion of File: Responsible for submission of complete application form, documentations and information Desired candidate profile: 1. Must be a graduate from any stream 2. Should have knowledge in sales 3. Candidates with prior experience in BFSI will have an added advantage 4. Open to travel 5. Must have good communication skills
Posted 1 month ago
2.0 - 5.0 years
4 - 6 Lacs
Panipat
Work from Office
Key Responsibilities Financial Strategy & Planning Assist in budgeting and forecasting aligned with business goals Identify areas for cost optimization and efficient resource use Accounting & Bookkeeping Maintain accurate financial records using Tally ERP, QuickBooks, or Zoho Books Manage day-to-day entries, account reconciliation, and ledgers GST Compliance & Taxation Ensure timely filing of GST returns (e.g., GSTR-1, GSTR-3B) Monitor input tax credits and stay current with regulatory changes Cash Flow & Expense Oversight Oversee daily cash flow to support smooth operations Manage payables and receivables for financial balance Reporting & Insights Prepare internal financial reports and statements Conduct variance analysis and suggest operational improvements Risk & Compliance Support audits and regulatory compliance Identify financial risks and propose mitigation strategies Requirements Experience: 2-5 years in finance, accounting, or a related field Education: Bachelor's in Finance, Accounting, or Economics (MBA, CPA, or CFA is a plus) Skills: Proficiency in Tally ERP, QuickBooks, or Zoho Books Strong knowledge of GST laws and compliance practices High attention to detail and analytical problem-solving skills Strong communication and organizational abilities
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Panipat, Yamunanagar, Faridabad
Work from Office
Jha Home Tuition is looking for Online Tutor to join our dynamic team and embark on a rewarding career journey Conduct virtual classes for students Prepare digital lesson materials and resources Engage students through interactive methods Track progress and provide feedback
Posted 1 month ago
0.0 - 3.0 years
2 - 4 Lacs
Panipat
Work from Office
Role & responsibilities Line up and isolate MP, LP steam as per requirement Operation of Pumps /Compressors Operating plant as per defined SOP and Work Instruction Operation of Blend and Coagulation section Working in shifts and managing contract manpower Handover and takeover of equipment's for maintenance Maintaining logbooks and check lists as required Following all the safety guidelines Assisting shift in charge and field engineer in regular plant activities Preferred candidate profile - Diploma in Chemical Engineering with 0-3 yrs of experience in any chemical/ fertilizer/ petrochemical/ oil & gas manufacturing unit.
Posted 1 month ago
0 years
0 Lacs
Panipat, Haryana, India
On-site
Job Requirements Job Description Job Title – Collection Manager Place of work – Mumbai Business Unit - Retail Banking Function – Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Responsibilities Roles & Responsibilities: Responsible for managing and undertaking collections process for debts that have been assigned Regularly track the portfolio for specific buckets for the assigned area Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters Responsible to allocate and achieve targets from agencies/ in house team Regularly follow up with the default customers Ensuring adherence to collection process and legal guidelines Tracing out absconded default customers and initiate recovery process Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis Educational Qualifications Graduate – Any Post Graduate – Any Experience: Minimum of 3 or more years of experience in collections. Show more Show less
Posted 1 month ago
1.0 - 6.0 years
1 - 5 Lacs
Panipat
Work from Office
Vertical: Agency channel Education: Graduation (any) Location - Panipat, Karnal Experience - Min 1 year experience in Agency Channel Role & responsibilities Recruiting agents, regular sales training for general insurance policies Achieving targets, maintaining client & agent relations. Agent licensing, tracking, and activation. share me your updated resume to: Khushbu.bansal@ext.icicilombard.com
Posted 1 month ago
0 years
0 Lacs
Panipat, Haryana, India
On-site
Company Description Click to DIGI is more than just an agency; it is a springboard for your digital marketing career. The company invests in its team's growth by providing continuous learning opportunities and mentorship from industry experts. If you are eager to learn, grow, and make a real impact, consider joining our dynamic team. Role Description This is a full-time on-site role for a Social Media Marketing Manager located in Panipat. The Social Media Marketing Manager will be responsible for developing and implementing social media strategies, managing social media accounts, creating and curating content, and optimizing social media performance. The role also involves monitoring trends, measuring success, and engaging with the audience to build and maintain the company's social media presence. Qualifications Strong skills in Social Media Marketing and Social Media Optimization (SMO) Effective Communication and Content Strategy skills Proficiency in Digital Marketing Excellent written and verbal communication skills Ability to analyze data and derive insights Experience in managing social media platforms and campaigns Bachelor's degree in Marketing, Communications, or a related field Show more Show less
Posted 1 month ago
5.0 - 10.0 years
6 - 11 Lacs
Panipat, Jalandhar, Ludhiana
Work from Office
Established and led a branch in building a team of 5 staff, 15 partners, 40+ advisors; drove LAO expansion, APC training, quality control, and partner trust in new areas; ensured productivity, income growth, and consistent business development.
Posted 1 month ago
0 years
0 Lacs
Panipat, Haryana, India
On-site
Paid Internship Opportunity. Location - Panipat Company Description The Dream Floor Ventures specialises in crafting exclusive low-rise luxury residences in South Delhi, Gurugram, and Panipat. Our residential units feature intelligent layouts and premium finishes, offering refined urban living with a focus on luxury, space, and exclusivity. Role Description This is an on-site internship role for a Civil Engineering Intern to support our engineering team on active projects. This is a great opportunity to gain hands-on experience in design, analysis, and site work. The intern will be involved in civil engineering design, project management, performing basic calculations and research, collaborating with engineers on project tasks and communicating progress on a day-to-day basis. Qualifications Pursuing a degree in Civil Engineering or a related field Familiarity with AutoCAD/Civil 3D is a plus No limit on stipend for an outstanding candidate. Show more Show less
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
Panipat, Sonipat, Bengaluru
Work from Office
Generating and converting leads for admissions Engaging with educational institutions Sales, marketing, and business growth Counseling students and parents with follow-ups Conducting seminars and presentations for outreach Required Candidate profile Top University - 11 Campus Timing - 10AM - 6 PM (Sunday OFF) Experience: 1 to 9 Years preferably Salary: 20K to 40 K Age - 22 -30 Years Immediate Joiner 10 Positions
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
Panipat
Work from Office
Role & Responsibilities: Generate business and cross sell all products and services of the Bank. Relationship Management for a portfolio of customers. Branch Operations and Audit Compliance Preferred candidate profile: 3 -10 years of experience in banking and sales. Graduation & Post Graduation (any stream) Knowledge of basic banking functions and the economy
Posted 1 month ago
0.0 - 2.0 years
2 - 6 Lacs
Panipat
Work from Office
Role & responsibilities To support crop breeding activities. Position supervises all aspects of the daily breeding activities. Assist the crop breeder in conducting breeding activities, evaluation and database management. Work in close collaboration with research and operation team members as per Harmony project. Support in field trial design, sowing/planting, evaluation and seed harvest Manage and execute the breeding tasks Manage breeding data base and seed inventory Collaborate with operation team in managing the crop activities Collaborate with plant pathologist, genotyping team in project submission, result tracking and data entry Receive and distribute seeds for seed production, variety trials, product development and marketing etc as per breeder guidance Works in compliance with company internal and local Health and Safety regulations Define and follow work protocols and processes agreed with breeders. Follow guidelines of SHIELD internal phytosanitary protocols Ensure efficient use of resources and drive new technologies/innovation Manage and Maximize the use of all resources allocated to the breeding program(s): human, technical, budget/financial Preferred candidate profile Preferably a M.Sc., Plant Breeding & Genetics, Vegetable breeding, Pathology, graduate with a minimum 0-2 year of experience. Freshers are most welcome
Posted 1 month ago
6.0 - 11.0 years
4 - 8 Lacs
Panipat
Work from Office
HDB Financial Services Ltd. is hiring #Branch Manager ( Team Handling Role) Location : #Panipat #Product : - #Secured & #Unsecured #Requirements : - Min. 7 Years of Experience in LAP/PL/BL Team handling is a must. Interested candidates can share their CVs to priyanka.gangasai@hdbfs.com with Subject line Branch Manager_location.
Posted 1 month ago
0 years
0 Lacs
Panipat, Haryana, India
On-site
Company Description Panipat Institute of Engineering & Technology (PIET) is a multidisciplinary institute affiliated with Kurukshetra University, committed to providing quality education and training to develop competent engineering and management professionals. Students at PIET receive top-notch education, global opportunities, and industry-leading placements, focusing on innovation and practical experience for career success. The campus life offers diverse extracurricular activities, vibrant festivals, and partnerships with leading industries and institutions for enriching internships and projects. Role Description This is a full-time on-site role for a Faculty in the cyber security domain at Panipat Institute of Engineering and Technology. The Faculty will be responsible for delivering lectures, conducting research, mentoring students, and staying updated on the latest developments in the field of cyber security. Qualifications Application Security and Cybersecurity skills Network Security and Information Security skills Experience in Cybersecurity practices Strong knowledge of security protocols and best practices Excellent communication and presentation skills Relevant certifications in Cybersecurity are a plus Master's degree in Cybersecurity or related field Show more Show less
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Panipat
Work from Office
Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business. International Chat - Service Process - 100% Non Voice - Ahmedabad Starting CTC: INR 30,000 per month Maximum CTC: INR 40,000 per month Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Reach out for more information; HR Dheeraj - 9638738800
Posted 1 month ago
4.0 - 7.0 years
7 - 11 Lacs
Panipat, Yamunanagar, Faridabad
Work from Office
We are seeking an experienced Lead Developer with a minimum of 10 years of software development experience to join our dynamic team focused on creating innovative cybersecurity software solutions. The ideal candidate will possess a strong technical background in the specified technologies and demonstrate exceptional leadership and communication skills. This role will involve leading a team of 3 to 5 developers while collaborating closely with the product owner and lead software architect based in France. Key Responsibilities: Lead and mentor a team of developers, fostering a collaborative and high-performing team environment Design, develop, and maintain cybersecurity software using Java 17 or above, Spring Boot 3, PostgreSQL, and Angular 8 or above Collaborate with the product owner to define project requirements and deliver high-quality solutions on time Oversee the Agile development process using JIRA, ensuring task estimation and accurate follow-up Manage version control and CI/CD processes using GitLab and GitLab CI Utilize Docker for containerization and deployment of applications Communicate effectively with cross-functional teams, providing updates and reports on project progress Support team members in problem-solving and troubleshooting issues autonomously Ensure adherence to best practices in coding, security, and software development lifecycle Requirements: A degree in Computer Science, Engineering, or similar or equivalent experience Minimum of 10 years of software development experience, with a focus on cybersecurity solutions --> Proficiency in the following technologies: Java 17 or above PostgreSQL Spring Boot 3 Angular 8 or above GitLab / GitLab CI Docker Strong command of English, both written and verbal, for effective communication with international teams, Croatian native Proven experience in Agile methodologies, specifically using JIRA for project management -->Preferred Qualifications: Knowledge of cryptography and Public Key Infrastructure (PKI) Familiarity with Oracle DB. -->Soft Skills: Strong task estimation and accurate follow-up abilities Excellent communication and reporting skills Ability to work collaboratively in a team-oriented environment Autonomous problem management and conflict resolution skills Benefits: Competitive and market aligned compensations and benefits Additional and complementary health insurance Christmas bonus and gift for children Vacation allowance Transportation allowance Accolade bonus Referral bonus Jubilee award Flexible working hours at Atos or home office Multisport card Free parking on site Unlimited SIM card and business phone Days of annual leave above the legal minimum More favorable loans in some banks Professional and personal development through continuous education and certification Wellbeing days & After work gatherings Important: For this position we are not able to offer any VISA sponsorship. Only EU citizens will be considered. Relocation to Croatia is mandatory.
Posted 1 month ago
3.0 - 7.0 years
4 - 5 Lacs
Panipat, Yamunanagar, Faridabad
Work from Office
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate s degree in a related area or 7+ years of experience in the field or in a related area. Familiar with a variety of fields concepts, practices, and procedures. Rely on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. Position Description: Install, upgrade, support and troubleshoot Windows OS and Microsoft Office, Apple, Mac, iPhones, iPads, and any other authorized desktop applications Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Customize desktop hardware to meet user specifications and site standards Performs work in compliance within specified warranty requirements Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to ensure proper spare parts levels Safely package equipment for branches and arrange for the transport of the equipment Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that have authorized access to the network When the restoration is beyond the scope of the computers, laptops, printers and any other authorized peripheral equipment the Desktop Support Engineers will escalate the issue/problem to proper tier 3 support team member Develop trends by monitoring and analyzing incoming calls, problems and support requests Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software Use tools and methodologies to load, copy and customize operating system configurations for deployment Responsible for tracking hardware and software inventory Familiarize end users with basic software, hardware and peripheral device operation Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers Works with vendor support contacts to resolve technical issues within the desktop environment Escalate issues and involve experts wherever required to resolve issues as quickly as possible Works with other IT team members regarding new branch builds and upgrades Dealing with queries by following departmental procedures for fault resolution Operates within, enforces, and suggests modifications and additions to desktop standards and guidelines Arranges for and/or prepares equipment for shipping/receiving Maintains IT records and tracking for area of responsibility Ensures that the supported customer accurately completes the approved work request with the date and time of submission Develop sound understanding of IT operations and related applications and IT systems as we'll as business related processes and procedures Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated areas Maintain adequate knowledge of operating systems and application software used to provide a high level of support Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures Skill/Ability Knowledge: Excellent technical knowledge of PCs and desktop hardware. Working technical knowledge of current protocols, operating systems and standards. Ability to operate tools, components and peripheral accessories. Microsoft Certified Technology Specialist essential A+ experience Software and Hardware Troubleshooting Windows OS experience Apple, Mac, iPhone, iPad Routers, switches and firewall experience Microsoft Office support TCP/IP Enterprise Backup Software Working knowledge of SMS, AD, Exchange 2007/2010 and remote-control tools Knowledge of all software applications used within the organization Professional image and grooming Self-confidence and interpersonal skills Analytical and problem-solving skills Good communication (both verbal and written) skills Planning and organizing skills Good administration management skills Strong listening skills Able to operate effectively in a team environment with both technical and nontechnical team members Able to operate with minimal supervision Able to manage time effectively, set priorities appropriately, schedule calls Able to maintain professional demeanor under stress Able to operate within customer standard operating procedures Soft Skills : Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the clients business problems and deliver solutions and recommendations to solve. Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals. Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.
Posted 1 month ago
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