1 Jobs in Harni Road

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Ujjivan Small Finance Bank logo
Customer Care Representative - Harni road Gujarat Ujjivan Small Finance Bank

1.0 - 4.0 years

2 - 4 Lacs

ahmedabad, harni road

Work from Office

Role & responsibilities Visit customers whose loans have been rejected or cancelled and report the reasons to ACRM/CRM Attend non-financial transactions such as; updating customers mobile number, handle customer requests such as pass book print, account statements, cheque book, ATM, PIN requests, account closure requests (FD/CASA/RD) and address change request etc. Handle customer enquiries & complaints received through BCs Provide feedback to the CRM about product/process and contribute to the improvement Engage in creating awareness about appropriate loan utilization/savings to the customers Responsible for motivating customers to use alternate channels such as ATMs, BCs and assist/educate...

Posted 2 days ago

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