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2.0 years

0 Lacs

Goharganj

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About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer experience. Key Responsibilities: Develop and maintain business relationships with select group of customers through individualized customer service Handle customers queries and provide superior service to the mapped customers Ensure timely delivery of customers’ enquiries and instructions, whilst ensuring that the Bank’s delivery standards in achieving total customer satisfaction are met Deepen the existing relationships by cross selling the Bank's products and services/ third party products Achieve the New To Bank, cross-sell and portfolio retention targets as assigned by the organization Responsible for portfolio irregularities, management (Renewals / Pending Renewals /Stock Statement / Insurances/Other compliances) and portfolio achievement basis delinquency numbers Ensure achievement of month end enhancement disbursements Qualifications: Optimal qualification for success on the job is: Graduate/ MBA (Marketing) preferred 2 - 5 years of experience in the BFSI sector Role Proficiencies: For successful execution of the job, a candidate should possess the following: Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Strong Excel and database manipulation skills, financial and statistical analysis skill #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Posted 19 hours ago

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1.0 years

0 Lacs

Goharganj

On-site

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About Liability Sales The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from branches across India and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank. About the Role Officer Sales are a part of the Bank's front-line sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. Officer Sales are responsible for selling banking and investment products and services to customers based on their needs. They are also responsible for handling customer queries to ensure customer satisfaction. This is a pure sales job and involves daily customer reach-outs & travelling Key Responsibilities ø Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. ø Manage business relations with existing customers to increase the depth of existing relationships. ø Achieve sales targets as assigned by the organization monthly as per Grade Matrix (BDE, Officer and AM Sales) ø Record and track all engagement activities through the CRM system. ø Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Optimal qualification for success on the job is depends on Grade offer to: ø Officer Sales-2 : Graduate with more than 1 year of experience (upto 2 years) ø Officer Sales-1 : Graduate with less than 1 year of experience Role Proficiencies: For successful execution of the job, the candidate should possess the following: ø Good communication (both verbal and written) skill in both English and the local language. ø Excellent lead generation and conversion skill ø Ability to handle pressure and meet deadlines. ø Ability to work successfully as a part of a team. ø High sales orientation to meet the sales targets consistently. ø Ensure resource should have the recommended Model Device and Android Version- Model 1-OPPO, VIVO, MI, 1+, Samsung and Realme. Android Version- 10/11/12/13

Posted 6 days ago

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