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2.0 years
1 - 1 Lacs
Gangtok
On-site
Computer Hardware Engineer – Retail Tech Support (Gangtok) Location: Placewell Retail, MG Marg, New Market, Gangtok About the Role: Placewell Retail is looking for a Computer Hardware Engineer to manage technical support, hardware servicing, and customer issues at our Gangtok outlet. If you have hands-on experience in diagnosing and repairing laptops and desktops, we want to hear from you! Key Responsibilities: Diagnose and repair issues in laptops, desktops, and accessories Perform upgrades, part replacements (RAM, SSD, keyboard, battery, etc.) Handle OS installations, data backups, and driver setups Provide on-spot technical support to walk-in customers Coordinate with service centers and vendors for warranty claims Maintain service records and update job cards regularly Support the sales team with technical knowledge and after-sales confidence Requirements: 2+ years of experience in laptop/desktop hardware and software servicing Ability to handle hardware tools and testing equipment Good understanding of Windows OS, drivers, and basic networking Knowledge of HP, Dell, Lenovo, Acer, and Mac systems preferred Fluency in English, Hindi, and Nepali is an advantage Benefits: Fixed salary based on experience On-the-job learning and certification support Career growth within a reputed retail brand Positive and cooperative team environment Work Hours: 10:30 AM to 8:00 PM Weekly Off: Tuesday To Apply: Click Apply Now or visit us at Placewell Retail, MG Marg (near Bata showroom), Gangtok. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Quarterly bonus Yearly bonus Work Location: In person
Posted 1 month ago
0 years
2 - 3 Lacs
Gangtok
On-site
About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum.MSU is a recognized Awarding Body under the National Council for Vocational Education &Training (NCVET) and is empanelled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in Role Overview: We require a skilled IT Administrator to oversee and maintain our organization’s IT infrastructure,ensuring seamless operations, security, and user support. The ideal candidate will manage hardware,software, networks, and cybersecurity while providing technical assistance to staff. Key Responsibilities: System & Network Management Install, configure, and maintain servers, workstations, and network devices (routers, switches,firewalls). Monitor network performance, troubleshoot outages, and optimize LAN/WAN/VPN connectivity. Manage Active Directory, DNS, DHCP, and Group Policy for user access control. Security & Compliance Implement cybersecurity measures (firewalls, antivirus, encryption, patches). Conduct regular backups, disaster recovery tests, and data protection audits. User Support & Training Provide helpdesk support (hardware/software issues, password resets, email setups). Train employees on IT policies, tools, and security best practices Software & Hardware Maintenance Deploy and update OS (Windows/Linux), productivity suites (MS 365, G Suite), andERP/CRM systems. Manage inventory, licenses, and procurement of IT assets. Virtualization Maintain virtual machines (VMware/Hyper-V) and containerized applications.Documentation & Reporting Maintain IT logs, asset records, and SOPs for troubleshooting. Generate reports on system uptime, ticket resolutions, and IT expenditures Qualifications & Skills Required: Bachelor’s degree in Computer Science, IT, or related field. Certifications: Microsoft Certified: Azure Administrator, CCNA, CompTIANetwork+/Security+, ITIL. Proficiency in Windows/Linux server administration.• Knowledge of scripting (PowerShell, Bash, Python) for automation. Experience with MDM (Intune, Jamf), SIEM tools, and RMM software. Strong problem-solving and analytical abilities. Excellent communication for cross-department collaboration. Ability to prioritize tasks in a fast-paced environment. Familiarity with cybersecurity frameworks (NIST, CIS) What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for professional development and growth. A supportive and collaborative work environment. The chance to make a meaningful impact on the careers and lives of working professionals How to Apply Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in at earliest possible. Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Day shift Work Location: In person
Posted 1 month ago
0 years
1 - 1 Lacs
Gangtok
On-site
Job Description Overview: The Telecounselor is a key role responsible for engaging with prospective students and their parents through phone calls. This position requires a dynamic and persuasive individual with excellent communication skills. The successful candidate will be responsible for providing information about the university's programs, answering queries, and guiding prospective students through the admission process. Responsibilities: · Outbound Calling: o Identify and contact potential students through outbound calls. o Provide information about the university's programs, courses, fees, and admission process. o Address queries and concerns of prospective students. o Persuade potential students to apply to the university. · Inbound Calls: o Answer incoming calls from prospective students and parents. o Provide accurate and timely information about the university. o Resolve queries and issues related to admissions. o Direct calls to appropriate departments or individuals as needed. · Follow-up: o Follow up with prospective students to address their queries and encourage them to apply. o Schedule appointments for campus visits or virtual counseling sessions. o Track and manage the status of prospective students. · Data Management: o Maintain accurate records of calls, interactions, and student inquiries. o Update the CRM system with relevant information. Qualifications and Skills: · Excellent communication skills (Nepali, English & Hindi). · Knowledge of functionalities of University Admission team is preferred. · Strong interpersonal skills and the ability to build rapport with people. · Persuasive and convincing communication style. · Strong listening skills. · Ability to work in a fast-paced environment and handle multiple tasks Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Day shift Work Location: In person
Posted 1 month ago
2.0 - 3.0 years
3 - 4 Lacs
Gangtok
On-site
Designation: Assistant Professor- Human Physiology Key Responsibilities: Using a practical, applied approach, teaches Anatomy and Physiology courses that are in line with course and program goals to meet the needs and aspirations of the students and the community. Delivering course curriculum in classroom and/or online, which includes ensuring student awareness of course objectives, approach and evaluation techniques and planning lectures pertaining to core aspects of discipline with industrial relevance. Developing e-learning content for the LMS incorporating technology into the learning process. Encouraging students to actively participate throughout the class, field activity and on job training/apprenticeships. Facilitate, evaluate and monitor the students’ performance during field project, awareness programmes, and On Job Training at Industry. Qualifications & Skills Required : Master's Degree in Medical Anatomy/ Human Physiology/Medical Physiology/MPT. Minimum of 2-3 years of experience in the area of Human Anatomy and Physiology or related fields (equivalent combination of teaching experience in other settings may be considered). Experience in the allocation of students to the clinical environment, rotation of students, correlation of theory to practice. Experience in developing course curriculum as per international standards. Excellent verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization. Job Location: Singtam, Sikkim About Medhavi Skills University: Medhavi Skills University (MSU) is a government notified and UGC, DGT & NSDC recognized Skills University of North East India, which has been established with the passage of the Medhavi Skills University Act 2021 by the Sikkim State Government. MSU is promoted by a group of IIT / IIM Alumni with a vision to bring convergence of the skilling ecosystem with the higher education tracks by promoting in demand Skill Integrated Higher Education linked to Employability and career progression. MSU is the first of its kind pioneering university model where corporates/ industries are the stakeholders and influencers in curriculum design, programme delivery and for providing practical skills training via on-the-job training opportunities. Website: www.msu.edu.in Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 month ago
2.0 years
1 - 2 Lacs
Gangtok
On-site
Smartphone Retail Sales Expert – Gangtok Premium Outlet Location: Placewell Retail, MG Marg, New Market, Gangtok About the Role: Placewell Retail, one of the leading multi-brand tech retail chains in the region, is hiring a Smartphone Sales Specialist for its flagship Gangtok outlet. We’re looking for someone enthusiastic about mobile technology and committed to delivering a great customer experience. Key Responsibilities: Assist walk-in customers in selecting smartphones that suit their needs Explain features, specifications, and pricing for brands like Apple, Samsung, Vivo, Oppo, Xiaomi, and Realme Meet daily and monthly sales targets Coordinate on EMI, exchange offers, and other promotional schemes Keep displays updated and ensure demo units are functional Maintain customer satisfaction and encourage repeat visits Who We’re Looking For: Minimum 2 years of retail experience in smartphone sales Strong communication in English, Hindi, and Nepali Knowledge of the latest phone models, specs, and price trends Smart appearance, positive attitude, and team player Experience with high-end brands like Apple or Samsung preferred What We Offer: Competitive fixed salary + attractive incentives Product training and growth path within the company A chance to work at a prime location in Gangtok with a reputed brand Supportive work culture and structured team environment Work Timings: 10:30 AM to 8:00 PM Weekly Off: Tuesday To Apply: Click Apply Now or visit us directly at Placewell Retail, MG Marg (near Bata showroom), Gangtok. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Quarterly bonus Yearly bonus Language: English (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person
Posted 1 month ago
5.0 - 10.0 years
5 - 12 Lacs
Gangtok
Work from Office
Job Purpose: The Placement Officer is responsible for developing and implementing strategies obtain employment and experiential opportunities in business, industry, academia for students in all programs of the college. To counsel, prepare and enhance hiring potential of students, new graduates into the job market. To assist in the internships and placement of students. Required Skill Sets: 1. Excellent interpersonal skills and communication skills 2. High Integrity 3. 24/7 availability for important projects 4. Knowledge of Industry demographics will be an added advantage 5. Adopt in using MS suites with proficiency in MS Excel 6. Ability to handle requirements of Engineering, Commerce, Management, Sciences, Humanities and Legal studies 7. Willingness to travel as per professional requirements Duties and Responsibilities: Placements & Internships - To ensure that the pre-placement offers are instituted and systemized by increasing the PPO highest package and PPO Companies To improve the quality of placements in terms of job opportunities, quality of companies that visit the campus and increase the average salaries year on year Responsible for organizing summer and winter internships in companies that are most likely to offer conversion into final placements, as much as possible. To collect the job announcement/description - requirements, job details, and specifications from the representatives of each interested organization and share the same with the students - in a timely manner. Corporate relationship & coordination - Key task is to bring in new clientele and manage relationships with existing corporate client. To correspond to prospective companies and invite for campus interview/online interview Support placement logistics, such as traveling, accommodation, etc. Follow up hiring steps to receive placement confirmation, joining date, offer letter, etc. Track all placements either through software or systemized methods To share the data base of eligible aspirants to the prospective companies based on the stipulated criteria To arrange for interview facilities at the campus (Auditorium, Labs, and Interview rooms). haring industry feedback, trends, and expectations with students and leadership Career Guidance - Counsel students regularly to ensure job acceptance rate increases Advocate students as and when required to ensure their expectations and skills level match the jobs available in the market Guide students for successful result at the interview, before the interview process starts Participate in various student assessments with trainers to evaluate the student for potential placements To assist students from Interview to on-boarding, complete student career cycle. Provide information, advice, and guidance to students through various media, such as individual meetings, group sessions, email, etc. Collaborate with the Student Placement Committee in consultation with the Heads of the Department & Deans Training & skill development - Should organize seminars and pep talks by inviting Industry Veterans. Planning, monitoring, and execution of Skill Training for various Schools Arrange Industry Visits, Guest Lectures and On Job Training for the students community To arrange skill development training for students such as soft skills, communication, interview skill, mock interviews, interpersonal skill etc. Design and deliver training for students in consultation with the Leadership
Posted 1 month ago
3.0 years
3 - 4 Lacs
Gangtok
On-site
Designation: Assistant Professor-Optometry Key Responsibilities: Using a practical, applied approach, teaches B.Sc. optometry courses that are in line with course and program goals to meet the needs and aspirations of the students and the community. Delivering course curriculum in classroom and/or online, which includes ensuring student awareness of course objectives, approach and evaluation techniques and planning lectures pertaining to core aspects of discipline with industrial relevance. Developing e-learning content for the LMS incorporating technology into the learning process. Encouraging students to actively participate throughout the class, field activity and on job training/apprenticeships. Facilitate, evaluate and monitor the students’ performance during field project, awareness programmes, and On Job Training at Industry. Qualifications & Skills Required : Master's Degree in Optometry. Minimum of 3 years of experience in the area of Optometry or related fields (equivalent combination of teaching experience in other settings may be considered). Experience in the allocation of students to the clinical environment, rotation of students, correlation of theory to practice. Experience in developing course curriculum as per international standards. Excellent verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization. Job Location: Singtam, Sikkim About Medhavi Skills University: Medhavi Skills University (MSU) is a government notified and UGC, DGT & NSDC recognized Skills University of North East India, which has been established with the passage of the Medhavi Skills University Act 2021 by the Sikkim State Government. MSU is promoted by a group of IIT / IIM Alumni with a vision to bring convergence of the skilling ecosystem with the higher education tracks by promoting in demand Skill Integrated Higher Education linked to Employability and career progression. MSU is the first of its kind pioneering university model where corporates/ industries are the stakeholders and influencers in curriculum design, programme delivery and for providing practical skills training via on-the-job training opportunities. Website: www.msu.edu.in Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 month ago
2.0 years
0 Lacs
Gangtok, Sikkim, India
On-site
Company Description Medhavi Skills University, Sikkim (MSU) is a pioneering institution that brings convergence of the skilling ecosystem with higher education. Employers, corporates, and industries are stakeholders and influencers in course curriculum design, programme delivery, practical skills training, and on-the-job apprenticeships and internships. Sponsored by the Medhavi Foundation, MSU is focused on skills-based education recognized nationally and internationally, providing flexible learning opportunities and competency-based modular courses. Role Description The English Faculty (IELTS Certified) at Medhavi Skills University (MSU) will be responsible for delivering high-impact language and communication instruction to undergraduate and postgraduate students. The role emphasizes preparing students for academic and career success, especially for those targeting international opportunities. This position demands strong expertise in English language teaching with a focus on IELTS training, academic writing, and soft skill enhancement. Primary Responsibilities & Tasks Deliver classroom instruction in English language, communication skills, and IELTS modules (Listening, Reading, Writing, and Speaking). Design and implement curriculum plans and assessments aligned with IELTS standards. Conduct regular mock tests and give individualized feedback to help students improve their IELTS scores. Support students in enhancing academic writing, business communication, and verbal fluency. Organize workshops, speaking labs, debates, and presentation sessions to boost student's confidence. Maintain detailed student progress records and adapt teaching strategies accordingly. Collaborate with soft skills and placement teams to ensure students are job-ready. Contribute to content development, e-learning modules, and blended learning strategies. Participate in university-level academic events, faculty development programs, and curriculum reviews. Preferred Skills & Qualifications Bachelor's/Master's Degree in English, Education, Communication, or a related field. IELTS Certification with high band score (preferred Band 8 or above). Minimum 2 years and up to 9 years of teaching/training experience. Excellent command of spoken and written English. Experience in training students for IELTS/TOEFL or similar international exams. Ability to engage young learners using activity-based and technology-enabled teaching methods. Strong classroom management, interpersonal, and mentorship skills. Familiarity with learning management systems and digital education tools is a plus.
Posted 1 month ago
25.0 years
4 - 4 Lacs
Gangtok
On-site
We are hiring, At Sterling, our services philosophy is 'PEPS' People, Experience, Place and Spark of joy. we put our people first and they take care of the rest. We are hiring for resorts at Sterling Holidays Finance Assistant Manager/ Executive for Sterling Gangtok - Orange Village Will be consider candidate from Gangtok/ Darjeeling / Kolkata/ Assam/ Bihar Please be advised that this opportunity is limited to individuals who have not previously submitted their resumes to our organization. Should you meet these criteria and wish to explore this position further, I invite you to contact me or submit your application at your earliest convenience. I look forward to your prompt response. Criteria : Must be 25- 30 years Must be B com and M Com oriented – even a background on that is advantages Must be on supervisor/ Executive level Min 2 years within an organization The avg tenure in an organization should be at least 2 to 3 years. Those that keep moving in a year or less, avoid. APPLY NOW Kindly share a resume on hr2.north@sterlingholidays.com,+91 9609027022 kick-start your career journey with us today! Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Work Location: In person
Posted 1 month ago
2.0 - 3.0 years
3 - 7 Lacs
Gangtok
Work from Office
About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in/ Role Overview: Faculty member will be responsible for providing effective instruction in Psychology. By using various learning methodologies that support a learning by doing philosophy, curriculum is taught to learners within a student-centric learning environment that fosters respect for students, their culture, and traditions. Faculty member play an important role in assisting with the research and development, and are viewed as active participants in academic and extra-curricular events at the University. Key Responsibilities: Using concept and applied approach, teaches Clinical Psychology related courses that are in line with course and program goals to meet the needs and aspirations of the students and the community Develops and utilizes various educational technology resources to ensure that effective and innovative instruction methodologies are employed. Applies strategies to ensure effective student learning is achieved, providing continuous feedback on student progress through a variety of assessment tools, including tests, projects, assignments and other evaluation instruments Takes a student-centered approach, providing students with individual assistance, and dealing promptly with student issues by liaising directly with the student, program supervisor and other personnel as required Supports students during internships and work placements Maintains regular office hours in order to advise and assist students Monitors student progress continuously both on a system-wide basis Ensures that teaching facilities, equipment and supplies are maintained in good working order Provides input to program and course reviews and makes recommendations based on consultations with students, colleagues and external agencies such as industry and other universities. Keeps abreast of developments in the field by engaging in professional development activities Qualifications & Skills Required: Masters Degree in Clinical Psychology/Psychology A minimum of 2 - 3 years of experience in the area of Teaching or related fields (equivalent combination of teaching experience in other settings may be considered) Relevant experience in a hospital setting is desirable Experience in the allocation of students to the clinical environment, rotation of students, correlation of theory to practice Must be able to provide instruction at various levels within the program areas Experience in developing course curriculum as per international standards Effective presentation skills, both theoretical and practical Excellent verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization A high degree of computer literacy and demonstrated ability to integrate technology into the learning environment and teaching methodology Current knowledge of teaching practices, trends and issues Evidence of a personal professional development plan. The ability to function as a team player within a multi-cultural work environment What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for . We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 month ago
2.0 - 3.0 years
2 - 5 Lacs
Gangtok
Work from Office
About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in/ Role Overview: Faculty member will be responsible for providing effective instruction in Sociology. By using various learning methodologies that support a learning by doing philosophy, curriculum is taught to learners within a student-centric learning environment that fosters respect for students, their culture, and traditions. Faculty member play an important role in assisting with the research and development, and are viewed as active participants in academic and extra-curricular events at the University. Key Responsibilities: Using concept and applied approach, teaches Sociology related courses that are in line with course and program goals to meet the needs and aspirations of the students and the community Develops and utilizes various educational technology resources to ensure that effective and innovative instruction methodologies are employed. Applies strategies to ensure effective student learning is achieved, providing continuous feedback on student progress through a variety of assessment tools, including tests, projects, assignments and other evaluation instruments Takes a student-centered approach, providing students with individual assistance, and dealing promptly with student issues by liaising directly with the student, program supervisor and other personnel as required Supports students during internships and work placements Maintains regular office hours in order to advise and assist students Monitors student progress continuously both on a system-wide basis Ensures that teaching facilities, equipment and supplies are maintained in good working order Provides input to program and course reviews and makes recommendations based on consultations with students, colleagues and external agencies such as industry and other universities. Keeps abreast of developments in the field by engaging in professional development activities Qualifications & Skills Required: Masters Degree in Sociology A minimum of 2 - 3 years of experience in the area of Teaching or related fields (equivalent combination of teaching experience in other settings may be considered) Experience in the allocation of students to the clinical environment, rotation of students, correlation of theory to practice Must be able to provide instruction at various levels within the program areas Experience in developing course curriculum as per international standards Effective presentation skills, both theoretical and practical Excellent verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization A high degree of computer literacy and demonstrated ability to integrate technology into the learning environment and teaching methodology Current knowledge of teaching practices, trends and issues Evidence of a personal professional development plan. The ability to function as a team player within a multi-cultural work environment What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for . We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 month ago
2.0 - 3.0 years
5 Lacs
Gangtok
Work from Office
About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in/ Role Overview: Faculty member will be responsible for providing effective instruction in B.Sc. Dialysis Technology subject areas. By using various learning methodologies that support a learning by doing philosophy, curriculum is taught to learners within a student-centric learning environment that fosters respect for students, their culture, and traditions. Faculty member play an important role in assisting with the research and development, and are viewed as active participants in academic and extra-curricular events at the University. Key Responsibilities: Using a practical, applied approach, teaches B.Sc. Dialysis Technology courses that are in line with course and program goals to meet the needs and aspirations of the students and the community personnel as required Supports students during internships and work placements Maintains regular office hours in order to advise and assist students Monitors student progress continuously both on a system-wide basis Ensures that teaching facilities, equipment and supplies are maintained in good working order Provides input to program and course reviews and makes recommendations based on consultations with students, colleagues and external agencies such as industry and other universities. Keeps abreast of developments in the field by engaging in professional development activities Contributes to the development of the Dialysis Technology by monitoring programs and identifying areas for improvement; by observing and implementing system-wide policies and procedures; and by participating in extra-curricular activities and community events Travels to other Universities to attend meetings, workshops and conferences as required Qualifications & Skills Required: A Masters Degree in Dialysis Technology. A minimum of 2 - 3 years of Health Sciences teaching/training and/or clinical/field experience in the area of Dialysis Technology or related fields (equivalent combination of teaching experience in other settings may be considered) Relevant experience in a hospital setting is desirable Experience in the allocation of students to the clinical environment, rotation of students, correlation of theory to practice Must be able to provide instruction at various levels within the program areas Experience in developing course curriculum as per international standards Effective presentation skills, both theoretical and practical Excellent verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization A high degree of computer literacy and demonstrated ability to integrate technology into the learning environment and teaching methodology Current knowledge of teaching practices, trends and issues Evidence of a personal professional development plan. The ability to function as a team player within a multi-cultural work environment What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for . We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 month ago
2.0 - 7.0 years
5 Lacs
Gangtok
Work from Office
About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum .MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in/ Role Overview: Faculty members are responsible for providing effective instruction in B. Sc OTT subject areas. By using various learning methodologies that support a learning by doing philosophy, curriculum is taught to learners within a student-centric learning environment that fosters respect for students, their culture, and traditions. Faculty members play an important role in assisting with the research and development, and are viewed as active participants in academic and extra-curricular events at the University. Key Responsibilities: Using a practical, applied approach, teaches B.Sc. OTT courses that are in line with course and program goals to meet the needs and aspirations of the students and the community Develops and utilizes various educational technology resources to ensure that effective and innovative instruction methodologies are employed Applies strategies to ensure effective student learning is achieved, providing continuous feedback on student progress through a variety of assessment tools, including tests, projects, assignments and other evaluation instruments Takes a student-centered approach, providing students with individual assistance, and dealing promptly with student issues by liaising directly with the student, program supervisor and other College personnel as required Supports students during internships and work placements Maintains regular office hours in order to advise and assist students Monitors student progress continuously both on a system-wide basis Ensures that teaching facilities, equipment and supplies are maintained in good working order Provides input to program and course reviews and makes recommendations based on consultations with students, colleagues and external agencies such as industry and other universities. Keeps abreast of developments in the field by engaging in professional development activities Contributes to the development of the Operation Theatre Technology by monitoring programs and identifying areas for improvement; by observing and implementing system-wide policies and procedures; and by participating in extra-curricular activities and community events Travels to other Universities to attend meetings, workshops and conferences as required Qualifications & Skills Required: Masters Degree in Operation Theatre Technology. A minimum of 2 years of Health Sciences teaching/training and/or clinical/field experience in the area of Operation Theatre Technology or related fields (equivalent combination of teaching experience in other settings may be considered) Relevant experience in a hospital setting is desirable Experience in the allocation of students to the clinical environment, rotation of students, correlation of theory to practice Must be able to provide instruction at various levels within the program areas Experience in developing course curriculum as per international standards Effective presentation skills, both theoretical and practical Excellent verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization A high degree of computer literacy and demonstrated ability to integrate technology into the learning environment and teaching methodology Current knowledge of teaching practices, trends and issues Evidence of a personal professional development plan. The ability to function as a team player within a multi-cultural work environment What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for . We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 month ago
0 years
2 - 5 Lacs
Gangtok
On-site
Job Summary: The Staff Nurse is responsible for delivering high-quality nursing care to patients in accordance with hospital protocols and nursing standards. This includes assessing patient needs, planning and implementing care, monitoring vital signs, administering medications, and assisting in procedures to ensure patient well-being and recovery. Key Roles & Responsibilities: Provide direct patient care based on nursing process standards. Monitor vital signs and observe patient condition regularly. Administer medications and treatments as prescribed by doctors. Assist in diagnostic tests, dressing changes, and other medical procedures. Maintain accurate and timely documentation of patient care. Educate patients and families on health management and post-care instructions. Ensure infection control and patient safety protocols are strictly followed. Coordinate with doctors, therapists, and other medical staff for comprehensive care. Manage emergency situations efficiently. Maintain cleanliness and organization in the assigned unit or ward. Participate in training and continuous learning programs. Skills & Competencies Required: Clinical knowledge and technical proficiency. Strong patient care and empathy. Good communication and teamwork skills. Time management and attention to detail. Ability to work in rotational shifts and handle emergency cases. Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹44,933.07 per month Benefits: Cell phone reimbursement Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Fixed shift Monday to Friday Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Commission pay Joining bonus Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Language: Hindi (Preferred) Work Location: In person Application Deadline: 04/07/2025 Expected Start Date: 03/07/2025
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
Gangtok
On-site
Front Office Executive – Hotel Industry Location: Temi Tea Bungalow, Eco Adventure Resorts, Sikkim Experience: 1–2 Years (Hotel Industry Mandatory) Age Group: 21–28 Years Preferred Candidates: Individuals from the North East Region Job Overview: We are seeking a well-groomed, presentable, and enthusiastic Front Office Executive to be the face of our hotel. The ideal candidate should possess excellent communication skills, a customer-first attitude, and a basic understanding of hospitality accounting and computer operations. Prior experience in a hotel front office role is essential. Key Responsibilities: Welcome and assist guests with check-ins, check-outs, and inquiries. Handle front desk operations with efficiency and professionalism. Manage reservations, billing, and room assignments using hotel software. Coordinate with housekeeping and other departments to ensure guest satisfaction. Maintain records, voucher entries and basic front office accounts as per hotel procedures. Ensure a clean, neat, and organized front desk area at all times. Provide support in other hotel departments during peak hours or high occupancy seasons. Requirements: Minimum 1–2 years of experience in front office operations at a hotel. Excellent verbal and written communication skills. Presentable appearance with a friendly and approachable demeanor. Basic knowledge of hospitality accounting and computer operations. Proficiency in MS Office and hotel management software preferred. Ability to handle guest requests and resolve issues promptly and professionally. Age between 21 and 28 years. Benefits: Free Accommodation Provided Staff Food Opportunity to grow in a professional and supportive environment Job Type: Full-time Pay: ₹14,000.00 - ₹17,000.00 per month Benefits: Food provided Work Location: In person Expected Start Date: 01/07/2025
Posted 1 month ago
2.0 years
3 - 4 Lacs
Gangtok
On-site
Designation: Assistant Professor-Emergency Medical Technology Key Responsibilities: Using a practical, applied approach, teaches B.Sc. EMT courses that are in line with course and program goals to meet the needs and aspirations of the students and the community. Delivering course curriculum in classroom and/or online, which includes ensuring student awareness of course objectives, approach and evaluation techniques and planning lectures pertaining to core aspects of discipline with industrial relevance. Developing e-learning content for the LMS incorporating technology into the learning process. Encouraging students to actively participate throughout the class, field activity and on job training/apprenticeships. Facilitate, evaluate and monitor the students’ performance during field project, awareness programmes, and On Job Training at Industry. Qualifications & Skills Required : Master's Degree in Emergency Medical Technology/Emergency and Critical Care Technology. Minimum of 2 years of Health Sciences teaching/training and/or clinical/field experience in the area of Emergency Medical Technology or related fields (equivalent combination of teaching experience in other settings may be considered). Experience in the allocation of students to the clinical environment, rotation of students, correlation of theory to practice. Experience in developing course curriculum as per international standards. Excellent verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization. Job Location: Singtam, Sikkim About Medhavi Skills University: Medhavi Skills University (MSU) is a government notified and UGC, DGT & NSDC recognized Skills University of North East India, which has been established with the passage of the Medhavi Skills University Act 2021 by the Sikkim State Government. MSU is promoted by a group of IIT / IIM Alumni with a vision to bring convergence of the skilling ecosystem with the higher education tracks by promoting in demand Skill Integrated Higher Education linked to Employability and career progression. MSU is the first of its kind pioneering university model where corporates/ industries are the stakeholders and influencers in curriculum design, programme delivery and for providing practical skills training via on-the-job training opportunities. Website: www.msu.edu.in Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 month ago
2.0 - 3.0 years
0 Lacs
Gangtok, Sikkim, India
On-site
About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in/ Role Overview: Faculty members are responsible for providing effective instruction in Physiotherapy subject areas. By using various learning methodologies that support a learning by doing philosophy, curriculum is taught to learners within a student-centric learning environment that fosters respect for students, their culture, and traditions. Faculty members play an important role in assisting with the research and development, and are viewed as active participants in academic and extra-curricular events at the University. Key Responsibilities: Using a practical, applied approach, teaches B.Sc. MLT courses that are in line with course and program goals to meet the needs and aspirations of the students and the community Develops and utilizes various educational technology resources to ensure that effective and innovative instruction methodologies are employed Applies strategies to ensure effective student learning is achieved, providing continuous feedback on student progress through a variety of assessment tools, including tests, projects, assignments and other evaluation instruments Takes a student-centered approach, providing students with individual assistance, and dealing promptly with student issues by liaising directly with the student, program supervisor and other College personnel as required Supports students during internships and work placements Maintains regular office hours in order to advise and assist students Monitors student progress continuously both on a system-wide basis Ensures that teaching facilities, equipment and supplies are maintained in good working order Provides input to program and course reviews and makes recommendations based on consultations with students, colleagues and external agencies such as industry and other universities. Keeps abreast of developments in the field by engaging in professional development activities Contributes to the development of the MLT by monitoring programs and identifying areas for improvement; by observing and implementing system-wide policies and procedures; and by participating in extra-curricular activities and community events Travels to other Universities to attend meetings, workshops and conferences as required Qualifications & Skills Required: Master's Degree in Biochemistry/Medical Biochemistry. A minimum of 2 - 3 years of Health Sciences teaching/training and/or clinical/field experience in the area of MLT or related fields (equivalent combination of teaching experience in other settings may be considered) Relevant experience in a hospital setting is desirable Experience in the allocation of students to the clinical environment, rotation of students, correlation of theory to practice Must be able to provide instruction at various levels within the program areas Experience in developing course curriculum as per international standards Effective presentation skills, both theoretical and practical Excellent verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization A high degree of computer literacy and demonstrated ability to integrate technology into the learning environment and teaching methodology Current knowledge of teaching practices, trends and issues Evidence of a personal professional development plan. The ability to function as a team player within a multi-cultural work environment What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for professional development and growth. A supportive and collaborative work environment. The chance to make a meaningful impact on the careers and lives of working professionals. How to Apply Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in at earliest possible. Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 month ago
6.0 - 15.0 years
7 - 11 Lacs
Gangtok, Sikkim, India
On-site
canara hsbc Life insurance co,ltd Designation-Cluster Business Head ctc-12 lpa Key Responsibilities: Sales Target Achievement: Driving sales within the assigned cluster to meet or exceed premium and revenue targets. Team Management: Leading, motivating, and mentoring a team of sales professionals (e.g., ADRMs, Advisors) to achieve individual and team goals. Relationship Building: Developing and maintaining strong relationships with key stakeholders, including bank personnel (at cluster and branch levels), distributors, and potential clients in the defense sector. Business Development: Identifying new business opportunities and potential clients within the defense sector, as well as driving cross-selling and new sales initiatives. Operational Efficiency: Ensuring smooth functioning of sales processes, adherence to regulatory requirements, and efficient management of resources. Training and Development: Identifying training needs and providing support to the sales team to enhance their product knowledge, sales skills, and overall performance. Performance Management: Conducting regular performance reviews, providing constructive feedback, and implementing strategies to improve individual and team productivity. Market Understanding: Staying updated on market trends, competitor activities, and customer needs within the defense sector.
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
Gangtok, Sikkim, India
On-site
We are seeking a passionate and qualified Occupational Therapist to join our multidisciplinary clinical team. The ideal candidate will support children with developmental delays, sensory processing issues, and other challenges by designing and delivering customized therapy plans. This role is essential to help children build independence in daily living, motor skills, and functional participation at home, school, and the community. Key Responsibilities: Assess children using standardized tools and clinical observation to identify therapy needs. Develop and implement individualized intervention plans focused on functional goals. Provide therapy for fine motor development, sensory integration, ADLs (Activities of Daily Living), and cognitive-perceptual skills. Collaborate closely with parents, caregivers, and the interdisciplinary team (speech therapists, special educators, psychologists, etc.). Guide and train parents for home-based interventions and monitor progress. Maintain accurate documentation and reports in compliance with clinical protocols. Participate in team meetings, training, and case discussions. Contribute to awareness and outreach initiatives, as required. Qualifications and Experience: Education: Bachelor's or Master's degree in Occupational Therapy from a recognized institution. Certification: Registered with the appropriate regulatory body (e.g., AIOTA/RCI). Experience: 1-3 years preferred; freshers with strong clinical internships are welcome. Specialization in pediatrics or prior work with children is an added advantage. Interested candidates can share their resume at cjkaur@momsbelief.com
Posted 1 month ago
7.0 years
0 Lacs
Gangtok, Sikkim, India
On-site
About Us: Q&I Today is an initiative by Thomson Digital, by the promoters of India Today Group, aimed at transforming the way students prepare for competitive exams like JEE and NEET. We are building a mission-driven academic team committed to excellence and long-term student success. Role Summary We are looking for experienced and passionate Physics and Mathematics Faculty to teach NEET and JEE (Main & Advanced) aspirants. This is a unique opportunity to contribute to a high-impact education project and shape the future of aspiring NEET and JEE candidates. Key Responsibilities · Conduct onsite classes for JEE & NEET aspirants. · Deliver content aligned with the Q&I platform, with a strong focus on assessment-led learning. · Engage in doubt solving, test conduction, question paper creation, content development & review of content. · Contribute to a collaborative, student-centric academic environment. · Leverage Best-in-Class EdTech Tools: Get hands-on experience with one of India’s most advanced AI-based assessment-led learning platform - Q&I, designed to optimize student outcomes through smart practice and deep analytics. · Data-Driven Teaching: Use real-time analytics and performance dashboards to identify student learning gaps, personalise interventions, and improve academic outcomes effectively. · Smart Question Banks & Assessments: Access a curated, AI-tagged question bank and auto-generated assessments aligned with competitive exam standards. · Practice-Centric Learning: Drive concept mastery through technology-enabled practice workflows, ensuring every student gets the repetition and feedback they need. · Impactful Student Support: Use actionable platform insights to track student progress, provide focused doubt-solving, and offer tailored academic support. · Future-Ready Teaching Environment: Be at the forefront of the next-generation classroom experience, blending traditional instruction with AI-powered learning design. Eligibility Criteria · Educational Qualification: M.Sc / PhD / B.Tech / M.Tech from IITs, NITs, or other reputed National / State-level Institutes. · Work Experience: Minimum 7-8 years of proven teaching experience with a successful track record in JEE / NEET preparation. · Communication: Must have excellent English communication skills; English-medium education preferred. · Subject Expertise: Score of 85–90%+ required in a 1-hour diagnostic test on the Q&I platform. · Commitment: Must be willing to commit for at least 2 years Apply Now · If you’re looking for a purposeful opportunity with long-term impact and career growth, we’d love to hear from you! · Email your CV to: anunay.garg@qanditoday.com
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Bardhaman, Gangtok, Durgapur
Work from Office
Recruit Life Insurance advisors through own references. Act as coach of team. Motivate team for maximizing sales. Support advisors through training & joint sales calls. To deliver new business and renewal business through advisors. HR No 9601737054 Required Candidate profile Education :- Any Graduate With Good Communication. Experience :- Must 1+ years of field Sales / Banking / Finance / Insurance. Age : 24 to 40 years (Fresher's can't apply). Locality : Should be Local. Perks and benefits P.F Medical Benefits Family Insurance On roll job.
Posted 1 month ago
2.0 - 3.0 years
0 Lacs
Gangtok
On-site
About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established underva State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integratedwith higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in/ Role Overview: Faculty members are responsible for providing effective instruction in Physiotherapy subject areas. By using various learning methodologies that support a learning by doing philosophy, curriculum is taught to learners within a student-centric learning environment that fosters respect for students, their culture, and traditions. Faculty members play an important role in assisting with the research and development, and are viewed as active participants in academic and extra-curricular events at the University. Key Responsibilities: Using a practical, applied approach, teaches B.Sc. MLT courses that are in line with course and program goals to meet the needs and aspirations of the students and the community Develops and utilizes various educational technology resources to ensure that effective and innovative instruction methodologies are employed Applies strategies to ensure effective student learning is achieved, providing continuous feedback on student progress through a variety of assessment tools, including tests, projects, assignments and other evaluation instruments Takes a student-centered approach, providing students with individual assistance, and dealing promptly with student issues by liaising directly with the student, program supervisor and other College personnel as required Supports students during internships and work placements Maintains regular office hours in order to advise and assist students Monitors student progress continuously both on a system-wide basis Ensures that teaching facilities, equipment and supplies are maintained in good working order Provides input to program and course reviews and makes recommendations based on consultations with students, colleagues and external agencies such as industry and other universities. Keeps abreast of developments in the field by engaging in professional development activities Contributes to the development of the MLT by monitoring programs and identifying areas for improvement; by observing and implementing system-wide policies and procedures; and by participating in extra-curricular activities and community events Travels to other Universities to attend meetings, workshops and conferences as required Qualifications & Skills Required: Master's Degree in Biochemistry/Medical Biochemistry. A minimum of 2 - 3 years of Health Sciences teaching/training and/or clinical/field experience in the area of MLT or related fields (equivalent combination of teaching experience in other settings may be considered) Relevant experience in a hospital setting is desirable Experience in the allocation of students to the clinical environment, rotation of students, correlation of theory to practice Must be able to provide instruction at various levels within the program areas Experience in developing course curriculum as per international standards Effective presentation skills, both theoretical and practical Excellent verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization A high degree of computer literacy and demonstrated ability to integrate technology into the learning environment and teaching methodology Current knowledge of teaching practices, trends and issues Evidence of a personal professional development plan. The ability to function as a team player within a multi-cultural work environment What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for professional development and growth. A supportive and collaborative work environment. The chance to make a meaningful impact on the careers and lives of working professionals. How to Apply Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in at earliest possible. Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Permanent Work Location: In person
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Kharagpur, Siliguri, Contai
Work from Office
Sales manager must motivate his team of Insurance Agents to generate leads, build client relationships, set targets to hit or exceed revenue forecasts, and ultimately meet customer needs Fixed salary and incentive and PF For interview call 7985750211
Posted 1 month ago
0 years
0 Lacs
Gangtok, Sikkim, India
On-site
Responsibilities Radiologists use medical imaging technologies to make diagnoses, develop treatment plans or monitor patients' conditions. They often consult with other physicians to provide comprehensive care to patients. Though their day-to-day duties may vary depending on the type of radiology they practice, some of their responsibilities may include: Reviewing the results from X-rays, MRIs, computed tomography (CT) scans, mammograms and ultrasounds and interpreting the results Recommending testing to aid in the patient's diagnosis and treatment Performing imaging procedures to test for conditions, such as cancer, and track patients' progress during treatments Supervising imaging technicians who may have questions or require guidance during imaging tests Reviewing and prescribing medications and performing interventional procedures, such as ultrasound-guided biopsy and angioplasty This job is provided by Shine.com
Posted 1 month ago
3.0 - 4.0 years
5 - 6 Lacs
Gangtok
Work from Office
Position Overview: The Supervisor - Front Office is responsible for managing the day-to-day operations of the front desk, providing exceptional customer service, and ensuring smooth check-ins and check-outs. The role involves direct interaction with guests, addressing their needs, handling reservations, managing inquiries, and ensuring that all front office operations run efficiently. The Executive ensures that every guest experience is seamless and aligns with the hotel s standards of service and hospitality. Key Responsibilities: Guest Check-In and Check-Out: Handle guest check-ins and check-outs promptly and professionally, ensuring accuracy in guest information, room assignments, and billing. Guest Services: Address and resolve guest inquiries, concerns, and special requests efficiently and courteously. Ensure a high level of guest satisfaction at all times. Reservation Management: Process reservations for guests via phone, email, or online booking systems. Room Assignments: Ensure that guests are assigned rooms based on their preferences and needs, including upgrades or special requests, while managing room inventory efficiently. Billing and Payment: Handle billing and payments accurately, process cash and credit card transactions, and ensure that all charges are correctly posted to guest folios. Guest Information: Maintain accurate records of guest preferences, contact information, and special requests to ensure personalized service during future stays. Communication: Act as a liaison between guests and other hotel departments such as housekeeping, maintenance, and food & beverage, ensuring all guest needs are met in a timely manner. Handling Complaints: Address guest complaints and issues with professionalism and courtesy, escalating to the supervisor when necessary. Ensure prompt resolution of all guest concerns. Lobby and Public Area Management: Monitor the front desk, lobby, and public areas to ensure cleanliness, organization, and a welcoming environment for guests. Collaboration with Team: Work closely with front office team members, sharing information and coordinating on guest needs, room status, and operational updates. Reporting: Provide daily reports to the Front Office Manager, including updates on occupancy, guest feedback, and any issues or incidents that may have occurred.
Posted 1 month ago
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