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0 years

0 Lacs

Bassi, Rajasthan, India

On-site

Location: Torino Chi siamo: Flutter, il gruppo di scommesse sportive online e iGaming più grande al mondo, quotato nelle borse di Londra e New York, è la casa della regione Sud Europa & Africa (SEA), con marchi iconici come Sisal, Snai e PokerStars, un brand amato a livello globale che incarna innovazione e ambizione, con un significativo potenziale di crescita in un mercato dinamico. L’ iniziativa: Per il nuovo team di In-Store Online Affiliation, Sisal è alla ricerca di candidati per la propria forza commerciale su tutto il territorio nazionale, con l’obiettivo di rafforzare la strategia omnicanale. Ruolo e responsabilità: In qualità di In-Store Affiliator, il tuo compito sarà quello di informare e aggiornare i punti vendita aderenti all’offerta MySisal sui prodotti Sisal e Sisal.it, al fine di ottimizzare le performance. Le tue responsabilità includeranno: Formare lo staff dei Punti Vendita aderenti all’offerta MySisal sui prodotti Sisal e Sisal.it; Analizzare le performance dei punti vendita, individuando trend e opportunità di miglioramento; Gestire attività di visual merchandising per migliorare l'allestimento e/o la comunicazione nei punti vendita; Ci rivolgiamo a candidati con: Esperienza pregressa in ambito commerciale, vendite o promozioni; Conoscenza dei principali strumenti informatici e familiarità con le tecnologie digitali; Eccellenti capacità organizzative e comunicative, oltre a forti doti relazionali; Spiccata attitudine commerciale e orientamento al risultato; Forte propensione all'innovazione e alla ricerca continua di soluzioni migliori. Preferibilmente automuniti Cosa possiamo offrirti: Iniziale contratto di 6 mesi con possibilità di proroga; Retribuzione commisurata all’esperienza; Incentivo in base ai risultati raggiunti; Buoni Pasto da € 8; Polizza Sanitaria Integrativa; Welfare aziendale. Inoltre, puoi accedere a: Supporto al benessere fisico e mentale con numerose convenzioni e servizi online; Formazione continua sia online che in presenza; Supporto per la genitorialità, figli e per le neomamme. Dove svolgerai l’attività: All’interno di Punti Vendita aderenti all’offerta MySisal. Se vuoi sapere qualcosa in più su di noi: Dai un'occhiata al nostro fantastico blog Inside dove parliamo di lavoro e diamo voce alle nostre persone attraverso articoli e storie: Inside Recensioni e commenti dalle nostre pagine su Glassdoor e Indeed. Lascia anche il tuo! Pari Opportunità: Flutter dedica grande attenzione al tema delle Pari Opportunità. La diversità e l'inclusione sono valori fondamentali per noi. Accogliamo ogni candidato senza distinzione di età, cultura, religione, etnia, orientamento sessuale, identità di genere ed espressione

Posted 5 days ago

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0 years

0 Lacs

Bassi, Rajasthan, India

On-site

Location: Milano Chi siamo: Flutter, il gruppo di scommesse sportive online e iGaming più grande al mondo, quotato nelle borse di Londra e New York, è la casa della regione Sud Europa & Africa (SEA), con marchi iconici come Sisal e PokerStars, un brand amato a livello globale che incarna innovazione e ambizione, con un significativo potenziale di crescita in un mercato dinamico. L’ iniziativa: Per il nuovo team di In-Store Online Affiliation, Sisal è alla ricerca di candidati per la propria forza commerciale su tutto il territorio nazionale, con l’obiettivo di rafforzare la strategia omnicanale. Ruolo e responsabilità: In qualità di In-Store Affiliator, il tuo compito sarà quello di informare e aggiornare i punti vendita aderenti all’offerta MySisal sui prodotti Sisal e Sisal.it, al fine di ottimizzare le performance. Le tue responsabilità includeranno: Formare lo staff dei Punti Vendita aderenti all’offerta MySisal sui prodotti Sisal e Sisal.it; Analizzare le performance dei punti vendita, individuando trend e opportunità di miglioramento; Gestire attività di visual merchandising per migliorare l'allestimento e/o la comunicazione nei punti vendita; Ci rivolgiamo a candidati con: Esperienza pregressa in ambito commerciale, vendite o promozioni; Conoscenza dei principali strumenti informatici e familiarità con le tecnologie digitali; Eccellenti capacità organizzative e comunicative, oltre a forti doti relazionali; Spiccata attitudine commerciale e orientamento al risultato; Forte propensione all'innovazione e alla ricerca continua di soluzioni migliori. Preferibilmente automuniti Cosa possiamo offrirti: Iniziale contratto di 6 mesi con possibilità di proroga; Retribuzione commisurata all’esperienza; Incentivo in base ai risultati raggiunti; Buoni Pasto da € 8; Polizza Sanitaria Integrativa; Welfare aziendale. Inoltre, puoi accedere a: Supporto al benessere fisico e mentale con numerose convenzioni e servizi online; Formazione continua sia online che in presenza; Supporto per la genitorialità, figli e per le neomamme. Dove svolgerai l’attività: All’interno di Punti Vendita aderenti all’offerta MySisal. Se vuoi sapere qualcosa in più su di noi: Dai un'occhiata al nostro fantastico blog Inside dove parliamo di lavoro e diamo voce alle nostre persone attraverso articoli e storie: Inside Recensioni e commenti dalle nostre pagine su Glassdoor e Indeed. Lascia anche il tuo! Pari Opportunità: Flutter dedica grande attenzione al tema delle Pari Opportunità. La diversità e l'inclusione sono valori fondamentali per noi. Accogliamo ogni candidato senza distinzione di età, cultura, religione, etnia, orientamento sessuale, identità di genere ed espressione

Posted 1 week ago

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0 years

0 Lacs

Bassi, Rajasthan, India

On-site

We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support. Job Responsibility: Handle international customer calls efficiently and professionally. Understand customer needs and provide appropriate solutions. Troubleshoot issues and escalate complex problems when necessary. Follow call handling protocols and maintain call quality standards. Maintain accurate and detailed records of interactions. Meet performance targets (KPIs) for customer satisfaction, call handling time, and resolution. Salary Budget: 27K – 35K CTC per month + performance-based incentives Location: Jaipur Language requirements : Excellent English communication (No grammatical errors or MTI) No. of Position: 50+

Posted 2 weeks ago

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4.0 - 8.0 years

5 - 9 Lacs

Shahpura, Chaksu, Bassi

Work from Office

PaisaBuddy is looking for Branch Manager- [Sales - LAP] to join our dynamic team and embark on a rewarding career journey Direct all operational aspects including distribution operations, customer service, human resources, administration and sales Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, financial objectives and business plans Meet goals and metrics Manage budget and allocate funds appropriately Bring out the best of branchs personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Adhere to high ethical standards, and comply with all regulations/applicable laws Network to improve the presence and reputation of the branch and company Stay abreast of competing markets and provide reports on market movement and penetration

Posted 3 weeks ago

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1.0 - 4.0 years

5 - 8 Lacs

Bassi

Work from Office

PaisaBuddy is looking for Relationship Officer / Manager- [Sales - LAP] to join our dynamic team and embark on a rewarding career journey Building and maintaining strong relationships with clients and customers, regularly communicating with them to understand their needs and provide appropriate solutions Responding to customer inquiries and complaints in a prompt and professional manner, and resolving any issues that arise Actively seeking new business opportunities and conducting sales presentations to potential clients Collaborating with other departments such as product development, marketing, and operations to ensure customer needs are met and exceeded Maintaining accurate records of customer interactions and transactions Identifying trends in customer behavior and providing insights to the organization on ways to improve customer satisfaction Ensuring compliance with company policies and procedures and regulatory requirements Participating in team meetings and contributing to the overall success of the organization Excellent communication and interpersonal skills, including the ability to build rapport and trust with customers Strong problem-solving and decision-making skills

Posted 3 weeks ago

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10.0 - 15.0 years

15 - 20 Lacs

Varanasi, Udupi, Bassi

Work from Office

Job Title: Regional Senior Center Manager Open positions : 2 Location: (Varanasi, Bassi, or Kymore) and (Udupi, Raichur, Bagalkot or Anantapur) Department: Operations Reports To : Head of Operations Position Overview: We are seeking an experienced and dynamic Regional Senior Center Manager with over 15 years of expertise in managing large teams and multiple business centers, particularly in the BPO industry. This role requires a leader who can oversee the smooth functioning of multiple centers, drive process efficiency, and ensure the delivery of high-quality projects and processes. The ideal candidate will possess strong leadership skills, a keen eye for operational excellence, and a proven track record of managing large-scale operations in a fast-paced environment. The role also involves leading people engagement activities to maintain high employee morale across centers. Key Responsibilities: Center Operations Management: Oversee the day-to-day operations of multiple centers, ensuring they operate efficiently and meet performance targets. Ensure that all centers are adequately staffed, resourced, and equipped to deliver optimal performance. Process Optimization: Drive continuous improvements in processes, systems, and workflows across the centers to enhance operational efficiency, reduce costs, and improve service delivery. Monitor key performance indicators (KPIs) and implement corrective actions as necessary. Project Delivery: Responsible for the successful delivery of projects and processes managed across the centers. Ensure alignment with organizational goals and client expectations, ensuring timely and accurate project execution. Team Leadership: Lead and mentor a large, diverse team of center managers and employees across multiple locations. Foster a collaborative and high-performance culture by providing guidance, coaching, and professional development opportunities. People Engagement & Morale: Lead and drive employee engagement initiatives to ensure high levels of team morale and satisfaction. Plan and execute team-building activities, recognition programs, and other initiatives that promote a positive workplace culture. Client Relationship Management: Maintain strong relationships with internal and external stakeholders, including clients and senior leadership. Ensure that client needs and expectations are met consistently and proactively address any challenges or concerns. Compliance & Risk Management: Ensure that all centers adhere to company policies, procedures, and legal requirements. Oversee risk management efforts, including safety protocols and data privacy, and ensure compliance with relevant industry standards. Qualifications: Experience: Minimum 15+ years of experience in managing large-scale BPO operations with significant responsibility for overseeing multiple centers, large teams, and complex processes. Leadership Skills: Strong leadership abilities with proven experience in managing cross-functional teams. Ability to influence, motivate, and guide a diverse group of employees. Operational Expertise: In-depth knowledge of BPO industry operations, process optimization, and project management. Expertise in driving efficiency and operational excellence. Client-Focused Mindset: Experience in managing client relationships and delivering high-quality services in a customer-centric environment. People Management: Proven track record of managing, developing, and retaining talent. Ability to create a positive, engaging work environment while driving performance. Location Flexibility: Open to working from any of the locations mentioned above. Must be flexible to travel between centers as needed. Educational Requirements: A bachelor's degree in Business Administration, Operations Management, or a related field. An MBA is a plus. Key Skills: Leadership & Team Management Project & Process Management Operational Efficiency Client Relationship Management People Engagement & Employee Morale Risk Management & Compliance Strategic Planning & Execution Communication & Stakeholder Management ________________________________________ Why Join Us? This is an exciting opportunity to lead and influence operations in a key regional role, driving excellence across multiple centers while fostering an environment that values people engagement and continuous improvement. If you're passionate about managing large teams, optimizing processes, and delivering results, we would love to hear from you!

Posted 1 month ago

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10.0 - 18.0 years

12 - 18 Lacs

Bassi, Ajmer, Jaipur

Work from Office

Develop comprehensive project plans, including scope, objectives, timelines, milestones, and deliverables. Define project resources, budget requirements, and manage project costs to ensure they remain within budget. Identify and manage potential risks and develop mitigation strategies. Lead and manage project teams, including assigning tasks, setting goals, and monitoring progress. Foster a collaborative environment, ensuring team members are motivated and working efficiently. Provide guidance and support to team members, ensuring they have the resources and knowledge needed to succeed. Oversee the execution of project tasks, ensuring they meet quality standards and project specifications. Monitor project progress and make adjustments as necessary to ensure successful completion. Ensure timely delivery of project milestones and final deliverables. Implement quality control measures to ensure deliverables meet the required standards. Conduct project evaluations and post-project reviews to identify lessons learned and areas for improvement. Track project expenditures and manage project budgets effectively. Report on financial performance, ensuring projects are delivered within budget constraints. Identify potential risks and issues that may impact project success. Develop and implement risk management strategies to mitigate potential problems. Prepare and present project status reports to senior management and other stakeholders. Document project progress, challenges, and solutions for future reference. Experience managing large-scale projects and leading cross-functional teams. Experience in high rise building project is mandatory. We need immediate joiners only. Preferred candidate profile strong leadership and team management skills. B. tech in Civil is our preference. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to manage multiple projects simultaneously in a fast-paced environment. Key Competencies: Strategic thinking and the ability to align projects with business objectives. High level of organizational and time management skills. Ability to make informed decisions quickly. Resilience and adaptability to change.

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2.0 - 10.0 years

0 Lacs

Bassi, Rajasthan, India

On-site

Job Requirements Job Requirements Role/Job Title: Sales Manager - Gold Loan Function/ Department: Gold Loan Job Purpose The role entails the responsibility of generating gold loan business through different channels. It includes administering and training a team of Direct Selling Teams to expand gold loan business in that locality/branch. Roles & Responsibilities Ensuring Monthly Sales targets are meet with acquisition in NTB (New to Bank) and ETB (Existing to Bank) customers. Existing liability customers are pitched for gold loans. Ensure month on month growth in EOP (Execution only platform) Assets for Gold loan business/per branch. Fee Income should be Minimum 1% of total disbursals. Customer Follow ups to be done at regular intervals for timely renewal of cases to ensure Minimum renewal pending cases. Co-ordination with valuers to be done time to time basis. Ensure most of the customers are aligned to pay valuation charges as per product norms. Ensuring healthy collections with Nil First equated monthly instalment / First presentation Default and minimizing fresh flow in Bucket X. PSL (Priority sector lending) Tagging and should be aware about PSL norms. Helping branch liability team in Audits and ensuring proper communications to customer before any packet Opening. Conduct Marketing activities in the local market for generating NTB gold loan customers. Willingness to work extensively in the field and travel across the region on short notice. Carrying out ad-hoc activities as per the requirement of the department. Proficient in MS - Word /Excel and power point Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situation. Education Qualification Graduation: Bachelor’s in Engineering / Technology / Management/ Computers/Science. Post-graduation: MBA. Experience: 2-10 year of experience in retail banking, preferably with exposure to lending products

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2.0 years

0 Lacs

Bassi, Rajasthan, India

On-site

Job Requirements Job Description: Associate Customer Service Manager at IDFC FIRST Bank Company Overview IDFC FIRST Bank is a leading private sector bank in India, committed to providing innovative and customer-centric banking solutions. With a focus on financial inclusion, we are dedicated to serving the needs of our customers, especially in rural areas. Job Title: Associate Customer Service Manager Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Rural Banking > Liabilities > Branch Management > Branch Operations Location: Mangarh Khokhawala, Rajasthan, India Additional Parameters Minimum 2 years of experience in customer service or retail banking Knowledge of local language and culture preferred Ability to work in a fast-paced and dynamic environment Strong communication and interpersonal skills Proficient in MS Office and banking software Willingness to travel within the assigned region Job Summary We are seeking a highly motivated and customer-oriented Associate Customer Service Manager to join our team at IDFC FIRST Bank. The ideal candidate will be responsible for managing the day-to-day operations of our branch in Mangarh Khokhawala, Rajasthan, and ensuring the highest level of customer satisfaction. Key Responsibilities Manage and supervise the branch operations, including cash handling, account opening, and customer service Ensure compliance with all banking regulations and policies Train and develop branch staff to provide excellent customer service and achieve sales targets Build and maintain relationships with customers, understand their needs, and provide appropriate banking solutions Conduct regular audits and ensure accuracy of all transactions and records Collaborate with other departments to drive business growth and achieve branch targets Handle customer complaints and resolve issues in a timely and efficient manner Stay updated with market trends and competition to identify opportunities for business growth Represent the bank at community events and promote our products and services Qualifications Bachelor's degree in Business Administration, Finance, or a related field Minimum 2 years of experience in customer service or retail banking Proven track record of achieving sales targets and providing excellent customer service Knowledge of local language and culture preferred Strong leadership and team management skills Excellent communication and interpersonal skills Proficient in MS Office and banking software Ability to work in a fast-paced and dynamic environment Willingness to travel within the assigned region We offer a competitive salary and benefits package, along with opportunities for growth and development. If you are passionate about customer service and have a strong background in retail banking, we encourage you to apply for this exciting opportunity at IDFC FIRST Bank. Show more Show less

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0.0 - 2.0 years

0 Lacs

Bassi, Rajasthan, India

On-site

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account activation and subsequently maintaining the health of account. Ensure superior customer service to capture larger wallet share of population. Spearhead resolution of customer queries and issues. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less

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1.0 - 4.0 years

4 - 7 Lacs

Bassi

Work from Office

LTFinance is looking for ML OFFICER to join our dynamic team and embark on a rewarding career journey Evaluate loan applications and determine the borrower's creditworthiness and ability to repay the loan. Assist clients in understanding loan options and provide guidance throughout the application process. Analyze financial statements, credit reports, and other documentation to make informed lending decisions. Determine loan terms, such as interest rates and repayment schedules, and communicate them to clients. Negotiate loan terms with clients and provide recommendations to management regarding loan approvals and denials. Build relationships with clients and ensure that all loan applications are processed in a timely and efficient manner. Maintain accurate and up-to-date records of all loan applications and related documentation. Ensure compliance with all applicable lending regulations and policies. Continuously monitor loan portfolios and identify opportunities for risk management and improvement. Proficiency in Microsoft Office and loan management software. Strong communication and interpersonal skills.

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2.0 - 5.0 years

0 Lacs

Bassi, Rajasthan, India

On-site

Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service. Responsibilities Roles & Responsibilities: Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures. Responsible for branch operations and service delivery to the customers of a designated branch in our rural network. Data entry of application forms, creation of customer IDs, accounts, etc. File / document checking including KYC checking, application forms and loan document verification. Handling cash and clearing transactions. Maintaining good audit rating for the branch. Work towards ensuring best in class service delivery at the branch for external and internal customers. Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the branch such as compliance, Lending operations and operational risk. Oversee quality initiatives across operations team for optimization of processes in order to improve TAT and upgradation of SLAs. Employ tools such as automation and digitization to increase process efficiency. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 2 to 5 years of relevant experience in Banking or allied Business. Show more Show less

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12.0 - 15.0 years

32 - 35 Lacs

Raichur, Udupi, Bassi

Work from Office

Dear all, Job Role: Facility Manager North region: Varanasi , Bassi , Kymore South region: Raichur, Ananthpur, Udupi, Bagalkote Indi Village Technology is a company that delivers digital services like data annotation, content moderation, and image processing to clients around the world. It is known for creating job opportunities in rural areas of India, especially for women and youth. By combining technology with community development, Indi Village helps improve digital skills and provides stable employment in underserved regions, contributing to economic growth and social progress. We are looking for an experienced Facilities Manager to oversee all building-related activities. You will be responsible for preserving the good condition of infrastructure and ensure that facilities are safe and well functioning. The ideal candidate will be well-organized and able to optimize the use of space and equipment while reducing operating costs. Leadership abilities and phenomenal efficiency can set you apart among our candidate pool. The goal is to ensure our businesss accommodation is problem-free and safe so that employees can work under the best conditions. Experience: minimum 12 Years of relevant experience Objectives of this role Ensure all building facilities adhere to proper safety standards and cleaning procedures Maintain equipment and building provisions to meet health and safety requirements Organize and plan building installments and refurbishments Supervise facilities staff and communicate with external contractors and vendors Handle insurance contracts Keep building and all facilities up to code and accurately follow maintenance protocol Responsibilities Delegate cleaning and maintenance responsibilities to team members Run routine maintenance inspections Monitor interior and exterior areas of building for cleanliness and general conservation Prepare and implement project budgets and timeframes Comply with all health and safety policies and procedures Support maintenance and installment work as needed Skills and qualifications Advanced mechanical and plumbing skills Knowledge of HVAC and other building systems Ability to lift heavy objects and do other labor-intensive tasks Excellent time management and multitasking skills Basic understanding of accounting and finance principles Great leadership and problem-solving skills Preferred qualifications Certified Facility Manager (CFM) credential, or equivalent Experience planning and maintaining facility budgets Excellent verbal and written communication skills Professional leadership experience Contract handling experience Strong attention to detail

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1.0 - 6.0 years

2 - 2 Lacs

Bassi

Work from Office

Responsibilities: * Close deals through effective communication and negotiation * Maintain customer relationships through regular follow-ups * Generate sales leads through field visits and direct calls Performance bonus Travel allowance Sales incentives

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5.0 years

0 Lacs

Bassi, Rajasthan, India

On-site

Production Manager – Beverage manufacturing Location: Kanota, Jaipur Company: Terranova Foods Private Limited Employment Type: Full-time We are looking for a hands-on, technically sound Production Manager to join our dynamic team at Terranova Foods Private Limited in Kanota, Jaipur . This role is ideal for someone with an engineering background and prior experience in food & beverage manufacturing or bottling plants . Key Responsibilities: Operate, monitor, and maintain production machinery, including bottling and packaging lines . Manage day-to-day production activities and coordinate effectively with other production staff. Troubleshoot and resolve issues related to machinery, pumps, and electrical systems . Ensure smooth and timely production as per the company’s output goals. Maintain hygiene, safety, and quality standards in line with food & beverage industry protocols. Implement and improve operational procedures to enhance efficiency. Requirements: Bachelor’s degree in engineering (mechanical, electrical, or related field preferred). 2–5 years of experience in production operations, preferably in a food & beverage or bottling facility . Strong technical knowledge of machinery, pumps, motors, electrical connections , and general plant maintenance. Proven leadership and team coordination skills. Willingness to be hands-on and actively involved on the production floor. Show more Show less

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2 - 7 years

0 Lacs

Bassi, Rajasthan, India

On-site

Job Requirements Role/Job Title: Relationship Manager-Commercial Vehicle Function/ Department: Rural Banking Job Purpose The role entails providing financial solutions to meet the requirements of the Automobile (Commercial Vehicle/ New Car/ Used Car) customers and ensure value added customer service. The role will closely collaborate with the product, operations and underwriting teams to drive effective customer acquisition, servicing and deepening. The role bearer would be responsible for providing customers with the best in-class experience to become their banking partner of choice. The role bearer is responsible for acquisition of Automobile (Commercial Vehicle/ Used Car/ New Car) business clients and manage the relationship for a designated branch contributing to the larger branch banking channel objectives. Roles & Responsibilities Responsible for acquiring new customers for Dealership business with a detail understanding of Credit assessment, providing end to end solutions to clientsEstablish close connect with the existing customers through mailers and phone calls, share insights on the fluctuations in interest rates and various product offeringsEmpanelment of new Dealers, DSA and DST in the marketGenerate new sales leads for Dealership business customers through referrals from existing clients & promotional activitiesCross SellConduct policy training for internal team membersProactively resolve customer queriesAggregate knowledge of competitor products , best practices in the marketResponsible for tracking channels and team for quality sourcing and healthy portfolio. monitoring initial MOBs.Team recruitment & training them about various products/processesGeographical scoping of potential markets.Managing relationship with DSA, DDSA and DSE.Aggregate knowledge of competitor products , best practices in the market and share the same to product team on timely basis.Evaluate the growth strategy based on competitor analysis and feedback from different channels/customersRecommend process changes in order to improve service efficiency and quality across the branch network Demonstrated ability in sales planning and conceptualize promotions and marketing initiativesHiring - Attract and retain best-in-class talent for key roles in their reporting structurePerformance Management - Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvementsEnable teams to drive growth targets by providing necessary support Training Education Qualification Graduation – Any Graduation Experience :2-7 Years of relevant experience

Posted 3 months ago

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