JIRA Developer & Administrator

Job Description

Provide configuration and administrative support for the Atlassian tool suite, including Jira Cloud , Project Management, Service Management and Confluence. Gather requirements for business processes and optimize Jira/Confluence configurations. Support Jira and Confluence users and provide application support. Evaluate, test, install, and configure Jira and Confluence plug-ins. Define Jira workflows, data schema, screen schemes, and permission schemes. Generate documentation on workflows and processes implemented in Jira. Create Jira projects, queries, reports, dashboards as required. Qualifications: Bachelors degree in Computer Science, Engineering, or a related field. Experience with Jira and Confluence development & administration. Understanding of Jira APIs and webhooks. Familiarity with web technologies (e.g., HTML, CSS, JavaScript). Strong problem-solving and communication skills. Configure, customize, and maintain JIRA workflows, schemes, dashboards, and reports. Develop custom JIRA plugins and scripts using Groovy, ScriptRunner, or other tools. Automate processes using JIRA REST APIs and webhooks. Integrate JIRA with third-party tools like Confluence, Bitbucket, Slack, or CI/CD tools. Perform JIRA administration tasks such as user management, permissions, and security configurations. Troubleshoot and resolve JIRA-related issues and performance optimizations. Work with cross-functional teams to enhance Agile and DevOps processes using JIRA.