Job Description

This is Hybrid Contract role in Bengaluru with option extend or to hire. Most likely long term positions depends how good you perform. Work time zone PST working HRS – Typical work hours 7am – 4pm PST i.e. 07:30 PM -04:30 PM IST - Night Shift in India Position Summary: Here is a Job Description for a JIRA Admin needed in Bengaluru for one of my customers. This will be a hybrid role, work PST hours until like 3pm. Responsibilities User Provisioning and Permissions Management: Set up and manage user accounts, groups, and permissions within JIRA. Ensure proper access controls and security compliance. Workflow Configuration: Customize JIRA workflows to align with our business processes. Define transitions, statuses, and screen schemes. Optimize workflows for efficiency and productivity. Scripting and Automation: Write custom scripts to automate repetitive tasks. Implement automation rules for issue handling. Integration and Alerts: Integrate JIRA with other tools and systems (e.g., Teams, M365 alert management systems). Set up alerts and notifications for critical events. Monitor system health and performance. Collaboration and Support: Work closely with business users to understand their needs. Provide application support for JIRA and Confluence. Assist users in troubleshooting issues.