Service Delivery Planning and Execution: Develop and implement service delivery plans, ensuring services are delivered on time and within budget. Resource Management: Allocate and manage resources effectively, including personnel, budget, and technology, to support service delivery. Performance Monitoring and Improvement: Track service performance metrics, identify areas for improvement, and implement strategies to enhance service quality and efficiency. Team Leadership and Development: Lead and motivate the service delivery team, providing guidance, coaching, and training to enhance skills and performance.

1. The Middleware Administrator is responsible for Operation support of middleware technologies, Weblogic, Tomcat, JBOSS, OHS, Nginx, Apache.2. Expert in automation tools ansible, Jenkins, Python, shell scripting other automation tools and technics..3. Provide technical implementation expertise and support in maintenance and tuning of a complex Middleware.4. Possess a comprehensive understanding of all middleware components.5. Work with application team to troubleshoot and resolve support issues in a timely manner as defined in Service Level Agreements.6. He should be good in analyzing thread dump, heap dump etc.7. He should be act as an expert, with middleware technology decisions and its implementations.8. Evaluate and research new information technologies and, when appropriate, recommend the implementation of new technologies to management.9. Middleware performance tuning and its implementations.10. The ideal candidate will have 10 or more years of experience with middleware administration in a large production environment.11. He should be good in monitoring tools like AppDynamics, OME, Grafana etc.

EducationDescription Any graduate but preferably B.E./B.Tech/MCA in Computer ScienceExperienceDescription Must have 6+ years of experience in technical support, with deep expertise in Nutanix.Role SummaryDescription The L3 Support Engineer for Nutanix is responsible for handling complex, high-priority technical issues escalated from the L1 and L2 teams. They provide deep expertise in Nutanix solutions and lead troubleshooting efforts for critical customer issues, ensuring fast and efficient problem resolution.Mandatory Skills/Knowledge Extensive knowledge of Nutanix products such as Prism, AHV, Nutanix Storage, and Nutanix Cloud Platform. Proficiency in virtualization platforms (VMware, AHV, Hyper-V) and cloud infrastructure. Solid understanding of networking protocols and technologies (TCP/IP, VLAN, DNS, etc.). Experience in advanced troubleshooting using tools like packet sniffers, log analysis, and system monitoring tools. Advanced Troubleshooting: Lead resolution efforts for critical technical issues related to Nutanix hardware, software, storage, and cloud platforms. Perform deep diagnostics and debugging when necessary. Escalation Management: Manage escalated tickets from L2 engineers, ensuring the timely and thorough resolution of customer issues. Provide guidance to junior engineers when needed. Root Cause Analysis: Conduct in-depth analysis of complex customer issues to determine the root cause and recommend permanent fixes. Collaborate with engineering teams to resolve product bugs or feature gaps. Customer Interaction: Communicate with customers regarding high-priority issues, updates, and resolution plans. Serve as a liaison between the support team and the customer during complex problem resolution. Documentation and Knowledge Sharing: Create and maintain technical documentation, troubleshooting guides, and knowledge base articles. Help develop internal processes to improve support efficiency. Mentorship: Mentor and guide L1 and L2 engineers in troubleshooting techniques and best practices for Nutanix solutions.Desired CertificationsDescription Nutanix Certified AssociateSoft Skills Excellent communication skills and ability to convey technical information to non-technical customers. Strong problem-solving and analytical skills.

The Senior Postgre SQL DBA would need to have at least 3 years of experience with development and customer support, providing technical and operational support activities of Database Servers, including logical and physical database design support, troubleshooting, performance monitoring, tuning, and optimizing. PostgreSQL database cloning by using Pg_dump and Pg_Restore. Review all PostgreSQL logs and problems. Experience with Postgres Connection Pooling (PgBouncer). Hands-on operational DBA expertise in the areas of Replication, High Availability and Backup/Recovery. Advanced performance-tuning skills to review performance data and prepare reports. SQL and Linux scripting skills are required skills. Strong communication skills are a requirement for this position. Ability to manage customer or in-house escalation calls is required Experience working on an Application/Development team or experience as an Application DBA. Responsible for managing Development, QA, Staging and Production databases and applications and implementing future enhancements to meet the business needs of the end users. Monitor database health - availability, reliability, performance, capacity planning. Upgrading PostgreSQL Databases. Responsible for the monitoring and uptime of all production databases. Estimate PostgreSQL database capacities; develop methods for monitoring database capacity and usage. Lead efforts to develop and improve procedures for automated monitoring and proactive intervention, reducing any need downtime. Responsible for developer SQL code review to ensure queries are optimized and tuned to perform efficiently prior to production release. Responsible for regular maintenance on databases (e.g., Vacuum, Reindexing, Archiving). Responsible for pro-active remediation of database operational problems. Participate in a 247 support rotation. Support complex web-based applications. Automatic Switchover & Failover.

Company OverviewJio is a leading force in the telecommunications industry in India, serving over 400 million customers. We deliver comprehensive digital apps and services for both B2C and B2B markets. With a complete 5G solution and cloud-native platforms, we ensure functionality, engagement, and scalability. Our expertise includes AI/ML platforms, BSS solutions, and proprietary cloud-native probing. Headquartered in Navi Mumbai, we are a pivotal player in the digital and telecommunications realm.Job OverviewWe are seeking an experienced Network Operations Specialist to join our team within a dynamic media and telecommunications environment. This full-time, mid-level position requires a work experience ranging from 4 to 6 years. The successful candidate will be based in one of our key locations: Pune, Mumbai, or Delhi. Join us to leverage your expertise in routing protocols and network automation.Qualifications and Skills Proficient in BGP & OSPF routing protocols, which are mandatory skills for routing domain expertise (Mandatory skill). Demonstrated experience with Routing Protocols, ensuring optimal network performance and efficiency (Mandatory skill). Expertise in Load Balancing to maximize network resource usage and enhance application performance (Mandatory skill). Solid understanding of Cisco networking for effective management of network infrastructure and devices. Proven ability in network performance monitoring to analyze, maintain, and enhance network stability and reliability. Competency in troubleshooting network issues with a systematic approach to resolve connectivity and configuration problems. Experience in network automation with Python to streamline processes and reduce manual intervention. Knowledge of switching technologies for efficient management and control of data packet transmission within networks.Roles and Responsibilities Manage and maintain the organization's network infrastructure to ensure optimum performance and reliability. Implement and monitor BGP and OSPF protocols for seamless routing within diversified network environments. Utilize load balancing techniques to enhance application deployment and resource allocation across the network. Conduct regular network performance assessments to identify and address potential issues before they affect operations. Use troubleshooting methodologies to resolve network incidents and reduce downtime and disruptions. Work collaboratively with cross-functional teams to integrate network solutions that support business objectives. Automate routine network tasks using Python scripts to enhance efficiency and reduce human error. Stay informed about the latest networking technologies and industry trends to integrate innovative solutions.

Minimum 3 years of experience in MySQL Community and Enterprise Database• Familiarity with other SQL databases such as Maria DB, Percona etc.• Strong Knowledge in MySQL replication (binlog/GTID)• Strong Knowledge in bcakup/restore & Disaster recovery• Strong Knowledge in MySQL InnoDB cluster setup and Galera cluster & Group replication• Strong Experience in Migration / Upgradation projects• Knowledge in shell script to automate the DBA tasks• Knowledge in open source tools like - Percona toolkit,Proxysql,pmm, grafana prometheus,mysqldbcompare and maxscale• Optimizing MySQL Server performance by re-writing optimized Queries & DB performance tuning• Should possess work experience in handling change management, Problem management• Responsible for resolving all technical incidents escalated by the L-2 team• Ability to plan resource requirements from high level specifications• Work experience in cloud platform - Azure / AWS / GCP

Company OverviewWe are Jio, India's leading telecom operator with over 400 million customers. Our innovative digital apps and services have transformed functionality and engagement in the Media & Telecommunications sector. We offer comprehensive solutions for both B2C and B2B markets, pioneering advancements in 5G networks, AI/ML platforms, and cloud-native operations. Headquartered in Navi Mumbai, we continually strive for technological excellence.Job OverviewJoin Jio as a Junior Linux System Administrator at our Delhi or Mumbai location. This full-time position offers an exciting opportunity to work in a dynamic environment, contributing to the maintenance and optimization of our Linux-based systems. You will be pivotal in ensuring seamless usability and performance across our platforms.Qualifications and Skills Proficiency in Red Hat Enterprise Linux (RHEL) (Mandatory skill) is essential to support our infrastructure needs. Strong knowledge of Linux (Mandatory skill) is crucial for system management and problem resolution. Experience with CentOS for efficient management of Linux servers and ensuring reliable operations. Proficiency in Shell Scripting to automate tasks and streamline system administration processes. Skilled in using Ansible for configuration management, application deployment, and task automation. Knowledge of Git for version control and collaboration in code development and deployment. Strong problem-solving skills for troubleshooting issues and improving system efficiency. Excellent communication skills to effectively interact with teams and provide support where necessary.Roles and Responsibilities Monitor the performance of Linux systems and proactively address any issues to ensure optimal efficiency. Collaborate with cross-functional teams to support system integrations and deployments. Maintain system security by implementing appropriate access controls and patches. Automate routine tasks using Shell Scripting to enhance system reliability and reduce manual efforts. Utilize Ansible for system configuration and deployment automation, ensuring consistency across environments. Engage in regular backup and recovery operations to safeguard data integrity and availability. Participate in capacity planning and system configuration tuning as demand grows. Document system configurations and procedures to aid in knowledge sharing and training.

Expertise in end to end implementation ELK Stack covering Elasticsearch, Logstash, and Kibana. Conceptual good understanding about Elastic search cluster ,Shards and replica Conceptual good understanding about Elastic search configuration, API and local gateway. In depth analysis of mapping ,Indexing and operations In depth understanding of transactions logs and Lucene Indexing. In depth understanding of multiple indices, index aliases and cross-index operations. In depths understanding configurations options, ,mappings and APIs and available settings Understanding of Search query DSL In depth understanding of search components, aggregations, search types,, highlighting and other options. In depth knowledge of filebeat, bitSets and Lucene In depth understanding of aggregations and nested document relations. In depth understanding of cluster state recovery, low level replication , low level recovery and shared allocation. In depth understanding of performance tuning, more on data flow and memory allocation. Good understanding in Kibana and cluster monitoring Good understanding in Hadoop Environment and its eco system and infrastructure. Expertise in Tuning and troubleshooting of Elastic search and its stack Excellent knowledge in O/S and networks. Expertise in security of the Elastic search and its stack. Upgrade elastic search version and its stack like kibana ,logstash. Diligently teaming with the infrastructure, network, database, application and business intelligence teams to guarantee high data quality and availability.Excellent troubleshooting skill for elastics search.

Below is the JD for Click House Database Helping build production-grade systems based on ClickHouse: advise how to design schemas, plan clusters etc. Environments range from single node setups to clusters with 100s of nodes,Cloud, managed ClickHouse service. Working on infrastructure projects related to ClickHouse Improving ClickHouse itself – fixing bugs, improving docs, creating test-cases, etc. Studying new usage patterns, ClickHouse functions, & integration with other products. Working with the community – GitHub, Stack Overflow, Telegram. Installation multiple node cluster , configure, backup and recovery and maintain ClickHouse database. Monitor and optimize database performance, ensuring high availability and responsiveness. Troubleshoot database issues, identify and resolve performance bottlenecks. Design and implement database backup and recovery strategies. Develop and implement database security policies and procedures. Collaborate with development teams to optimize database schema design and queries. Provide technical guidance and support to development and operations teams. Experience with big data stack components like Hadoop, Spark, Kafka, Nifi, Experience with data science/data analysis Knowledge of SRE / DevOP stacks – monitoring/system management tools (Prometheus, Ansible, ELK, ) Version control using git Handling support calls from customers using ClickHouse. This includes diagnosing problems connecting to ClickHouse, designing applications, deploying/upgrading ClickHouse, and operations

Kindly provide some cv s for Hadoop administrator: JD: Minimum 2+ years of experience in Hadoop Eco system1. Good knowledge of Big Data /CDP architecture2. Knowledge on Kafka replication and troubleshooting3. Must have knowledge of setting HDFS, HIVE KAFKA and its troubleshooting3. Must have knowledge of setting kerberos, ranger , Hbase 4. Must have good knowledge of Performance tuning of hadoop eco system.5. Must have good knowledge of Hadoop Eco system up-gradation6. Installation and configuration of MYSQL on Linux, Windows. 7. Understanding Hadoop technology HA and recovery 8. Ability to multi-task and context-switch effectively between different activities and teams9. Provide 24x7 support for critical production systems.10. Excellent written and verbal communication.11. Ability to organize and plan work independently.12. Ability to automate day-to-day tasks with Unix shell scripting.

Company OverviewJio, a leading force in India's telecommunications industry, boasts over 400 million customers. We provide innovative solutions encompassing B2C and B2B services, including end-to-end 5G solutions, cloud-native platforms, and digital apps. Our headquarters are in Navi Mumbai, with a team of over 10001 employees. Our expertise spans 5G radio and core networks, AI/ML platforms, and cloud-native infrastructure, driving both operational efficiency and customer satisfaction. Learn more about us at our website.Job OverviewWe are seeking a Mid-Level Cloud Engineer to join our team at Jio, stationed in either Delhi or Mumbai, on a full-time basis. This role demands a deep understanding of cloud technologies and a proven track record in cloud migration and computing. As a Cloud Engineer, you will support our cutting-edge 5G solutions and contribute to the development, deployment, and enhancement of our cloud-native platforms, ensuring superior performance and scalability.Qualifications and Skills Expertise in Microsoft Azure, cloud migration, and cloud computing (Mandatory skill). Demonstrated experience with AWS, an essential aspect of our cloud architecture. Proficiency in Terraform to streamline infrastructure as code deployment processes. Ability to implement and manage IaaS, providing scalable computing resources for our operations. Experience with PaaS solutions to facilitate the delivery of complex applications. Strong analytical skills to assess cloud implementations and recommend optimizations. Excellent problem-solving skills, ensuring quick and effective resolution of cloud infrastructure issues. Strong communication skills, enabling effective collaboration with cross-functional teams and stakeholders.Roles and Responsibilities Design and implement cloud solutions that align with Jio’s business goals and strategic vision. Oversee cloud migration projects, ensuring seamless integration and minimal service disruption. Collaborate with engineering teams to enhance the scalability, performance, and reliability of cloud-based services. Monitor and optimize cloud infrastructure, ensuring cost-efficiency and high performance. Utilize cloud-native tools and platforms to support the development and deployment of services. Maintain security and compliance protocols across all cloud environments. Develop and update documentation for cloud systems and processes for internal stakeholders. Provide expert insight on cloud infrastructure trends and emerging technologies to drive innovation.

Greetings!!We are hiring for the role of Team Leader - Customer service (Chat/ E-mail process)Roles and ResponsibilitiesManage operations team to achieve targets, including CSAT, SLA management, shrinkage, attrition, and coaching.Ensure effective communication among team members through regular meetings and feedback sessions.Monitor chat/E-mail process performance and implement improvements to enhance customer satisfaction.Develop strategies to reduce churn rates by identifying areas of improvement.Collaborate with other departments to resolve issues related to billing, sales, or technical support.Eligibility CriteriaExcellent English communication skills.Minimum 2 years of experience as a Team Leader on paper is mandatory.Must have experience of handling a team of Customer Service Chat/E-mail process.Undergraduates can apply.Candidates working as SME or Sr. Executive are not eligible.Candidate must be from BPO background. Candidates must be from customer Service background not from Sales background.Telecom domain will be an added advantagePermanent Work from HomeSalary - upto 5 LPA (Hike on last drawn)Kindly go through the requirement carefully.Share your resume on asawri.patil@ril.com

Company OverviewJio is a powerhouse in India's telecom industry, serving over 400 million customers. As pioneers of digital apps and services, we focus on both consumer (B2C) and enterprise (B2B) solutions. With cutting-edge 5G technologies, AI/ML platforms, and cloud-native solutions, Jio drives innovation in telecom and digital platforms, making it a leader in the sector.Job OverviewWe are seeking a Junior Network Firewall Engineer to join our team in Bhubaneswar or Pune. This full-time role is vital for maintaining and configuring our network security infrastructure. Join us to work in an innovative environment where you will be instrumental in protecting our extensive digital and telecom services.Qualifications and Skills Proficient in handling network firewalls and load balancing with skills in Cisco Aci and similar tools (Mandatory skill). Experienced in configuration and management of Cisco ASA for network security and protection. Understanding of radware technologies for superior load balancing and security solutions. Skilled in F5 load balancer setup to optimize traffic management and enhance network performance. Hands-on experience with netscaler for effective application delivery and load balancing. Practical knowledge of Cisco FTD for advanced threat protection and network defense. Strong problem-solving skills with the ability to troubleshoot and resolve network security issues efficiently. Excellent communication skills for effective collaboration with diverse teams.Roles and Responsibilities Design and implement network firewall solutions to safeguard Jio's extensive digital platforms and telecom services. Monitor and manage network traffic using advanced load balancing techniques to ensure optimal performance. Configure and maintain firewalls, load balancers, and security protocols to protect against potential threats. Collaborate with cross-functional teams to integrate firewall policies and enhance system security. Conduct regular security assessments and provide recommendations for improvements. Stay up-to-date with the latest industry standards and security technologies to maintain robust network defense mechanisms. Prepare and update documentation for network configurations and security policies. Participate in network troubleshooting and optimization efforts to support Jio's dynamic growth.

Responsibilities:1.Minimum of 7 -10 years of Hands-on Azure Administration and Governance.2.Well versed with Hybrid Cloud workloads management with good understanding of Azure Networking(setting up VNETS, NSG's, NAT, Route tables), AKS orchestration, App services, Logic Apps, Storage accounts, Key Vaults .Hands on experience in well-defined Deployment to different Azure services using Azure Pipelines.3.Possess knowledge of IaC using Bicep or TF .4.Hands on experience in Different Cloud based monitoring and Observability tool and instrumentation(Preferably Azure like LAW, Azure monitor ).5.Possess hands on expertise in any one of scripting languages : Shell/PowerShell/Python.6. Hands on experience in Automation of different manual tasks while operating on Azure.7.Good Understanding of Cost Management and optimization on the cloud .8.Good Understanding of different Security specific resources ,their Configurations and their Set up on Azure based of best practices (Microsoft Defender for Cloud, Azure sentinel, Security Center etc).9.Must Possess at least one Azure certification (Preferred): AZ400/AZ104/AZ700 Good to Have : 1.Knowledge on Azure Data Factory, Azure Synapse, Azure HD Insights.2.Knowledge on Big Data fundamentals .3.Well curated troubleshooting and problem-solving approach.

Disaster Recovery SpecialistJob OverviewAs a Disaster Recovery Specialist, you will be responsible for developing, automating, maintaining, and improving the disaster recovery program of the company. You will be responsible for developing and implementing projects for all aspects of disaster recovery including planning, testing, and execution. You will also be responsible for maintaining the tools and procedure documents. Responsibilities and Duties Ensure setting up of new DR sites, bringing improvements in existing DR sites and upgrade the same. Design and implement projects to automate the DR activities and improve the RTO & RPO. Bring new solutions/tools to detect configuration drift at various levels between Production & DR sites. Planning the drill calendar for business and infra applications and driving to completion. Update and report the status of Projects, Drills and Exceptions to the stakeholders. Perform RCA and periodically analyze the outcome of drills to identify the gaps and get more controls built and to check the sync at OS, App, DB, Network, and Security levels. Get the drill run books reviewed regularly by all SMEs. Willing to work hands-on to deliver given project. Work collaboratively with OEM/vendor/partner for deployment of tools and automation solutions for capacity forecasting, predictability of failure, zero touch operation and auto healing. Build standard documentation for DR Operations. Design, plan cloud DR solution requirement along with cloud providers. Ensuring compliance as per regulatory guidelines. Must be confident, passionate to explain and share technology, ability to articulate complex technical concept or requirements. Qualifications Bachelor's degree or equivalent experience in IT, Computer Science, or a related field. Knowledge of below technology areas, with strong technical skills in at least one area:o Scripting Languages (Python, Perl, Bash, PowerShell)o Databases (SQL Server, Oracle, MySQL, MongoDB, PostgreSQL)o Cloud Computing Platforms (Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP))o Cloud Storage Services (AWS S3, Azure Blob Storage, Google Cloud Storage)o Virtualization Technologies (VMware, Hyper-V, Xen, KVM)o Containerization Technologies (Docker, Kubernetes, OpenShift)o Networking Technologies (TCP/IP, DNS, DHCP, VPN, Load Balancing)o Security Technologies (Firewalls, Intrusion Detection/Prevention, Encryption, Vulnerability Assessment)o Operating Systems (Linux, Unix, Windows Server)o Continuous Integration/Continuous Deployment (CI/CD) Tools (Jenkins, GitLab, Travis CI)o Infrastructure as Code (IaC) Tools (Terraform, Ansible, Chef, Puppet)o Data Science and Analytics (Python Libraries, R, Spark)o DR tools (Perpetuuiti Continuity Patrol, IBM Resiliency, Azure Site Recovery (ASR) / AWS CloudEndure). Experienced and having an architect-level certification on at least one cloud platform:o Amazon Web Services (AWS) Certified Solutions Architect - Professionalo Microsoft Certified: Azure Solutions Architect Experto Google Cloud Certified - Professional Cloud Architecto Oracle Cloud Infrastructure (OCI) Architect Associateo IBM Certified Solution Architect - Cloud Computing Infrastructure v3o VMware Certified Advanced Professional 7 - Cloud Management and Automation Designo Red Hat Certified Architect - Cloud BCP/DR Certification would be an added bonus:o DRI Certified Business Continuity Professional (CBCP)o EDRP: EC-Council’s Disaster Recovery Professionalo Certification of the BCI (CBCI)o DRCS : Disaster Recovery Certified Specialisto DRCE : Disaster Recovery Certified Expert (DRCE)o Disaster Recovery Case Management (DRCM) Personnel Keywords IT Disaster Recovery Business Continuity Crisis Management Disaster Recovery Planning Risk Assessment Disaster Recovery Testing Incident Response Recovery Point Objective (RPO) Recovery Time Objective (RTO) High Availability Backup and Restore Disaster Recovery as a Service (DRaaS) Cloud-based Disaster Recovery Disaster Recovery Frameworks Disaster Recovery Metrics Disaster Recovery Governance Disaster Recovery Budgeting Disaster Recovery Best Practices Disaster Recovery Compliance Disaster Recovery Auditing

Disaster Recovery SpecialistJob OverviewAs a Disaster Recovery Specialist, you will be responsible for developing, automating, maintaining, and improving the disaster recovery program of the company. You will be responsible for developing and implementing projects for all aspects of disaster recovery including planning, testing, and execution. You will also be responsible for maintaining the tools and procedure documents. Responsibilities and Duties Ensure setting up of new DR sites, bringing improvements in existing DR sites and upgrade the same. Design and implement projects to automate the DR activities and improve the RTO & RPO. Bring new solutions/tools to detect configuration drift at various levels between Production & DR sites. Planning the drill calendar for business and infra applications and driving to completion. Update and report the status of Projects, Drills and Exceptions to the stakeholders. Perform RCA and periodically analyze the outcome of drills to identify the gaps and get more controls built and to check the sync at OS, App, DB, Network, and Security levels. Get the drill run books reviewed regularly by all SMEs. Willing to work hands-on to deliver given project. Work collaboratively with OEM/vendor/partner for deployment of tools and automation solutions for capacity forecasting, predictability of failure, zero touch operation and auto healing. Build standard documentation for DR Operations. Design, plan cloud DR solution requirement along with cloud providers. Ensuring compliance as per regulatory guidelines. Must be confident, passionate to explain and share technology, ability to articulate complex technical concept or requirements. Qualifications Bachelor's degree or equivalent experience in IT, Computer Science, or a related field. Knowledge of below technology areas, with strong technical skills in at least one area:o Scripting Languages (Python, Perl, Bash, PowerShell)o Databases (SQL Server, Oracle, MySQL, MongoDB, PostgreSQL)o Cloud Computing Platforms (Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP))o Cloud Storage Services (AWS S3, Azure Blob Storage, Google Cloud Storage)o Virtualization Technologies (VMware, Hyper-V, Xen, KVM)o Containerization Technologies (Docker, Kubernetes, OpenShift)o Networking Technologies (TCP/IP, DNS, DHCP, VPN, Load Balancing)o Security Technologies (Firewalls, Intrusion Detection/Prevention, Encryption, Vulnerability Assessment)o Operating Systems (Linux, Unix, Windows Server)o Continuous Integration/Continuous Deployment (CI/CD) Tools (Jenkins, GitLab, Travis CI)o Infrastructure as Code (IaC) Tools (Terraform, Ansible, Chef, Puppet)o Data Science and Analytics (Python Libraries, R, Spark)o DR tools (Perpetuuiti Continuity Patrol, IBM Resiliency, Azure Site Recovery (ASR) / AWS CloudEndure). Experienced and having an architect-level certification on at least one cloud platform:o Amazon Web Services (AWS) Certified Solutions Architect - Professionalo Microsoft Certified: Azure Solutions Architect Experto Google Cloud Certified - Professional Cloud Architecto Oracle Cloud Infrastructure (OCI) Architect Associateo IBM Certified Solution Architect - Cloud Computing Infrastructure v3o VMware Certified Advanced Professional 7 - Cloud Management and Automation Designo Red Hat Certified Architect - Cloud BCP/DR Certification would be an added bonus:o DRI Certified Business Continuity Professional (CBCP)o EDRP: EC-Council’s Disaster Recovery Professionalo Certification of the BCI (CBCI)o DRCS : Disaster Recovery Certified Specialisto DRCE : Disaster Recovery Certified Expert (DRCE)o Disaster Recovery Case Management (DRCM) Personnel Keywords IT Disaster Recovery Business Continuity Crisis Management Disaster Recovery Planning Risk Assessment Disaster Recovery Testing Incident Response Recovery Point Objective (RPO) Recovery Time Objective (RTO) High Availability Backup and Restore Disaster Recovery as a Service (DRaaS) Cloud-based Disaster Recovery Disaster Recovery Frameworks Disaster Recovery Metrics Disaster Recovery Governance Disaster Recovery Budgeting Disaster Recovery Best Practices Disaster Recovery Compliance Disaster Recovery Auditing

Job Description: Cloud Sales Job Title: Cloud Sales Location: , Bangalore/ChennaiReports To: Sales Manager Responsibilities: Sales Strategy Development: Develop and implement sales strategies to achieve or exceed sales targets for cloud solutions and services. Prospecting: Identify and generate new business opportunities through various channels, including cold calling, networking, and referrals. Customer Engagement: Build and maintain relationships with existing clients and prospective customers to understand their business needs and identify opportunities for cloud solutions. Solution Presentation: Conduct product demonstrations and presentations to showcase cloud services and demonstrate how they address customer requirements and pain points. Proposal Creation: Prepare and present tailored sales proposals, including pricing, deliverables, and implementation plans to clients. Negotiation: Lead negotiation discussions with clients, addressing concerns, managing expectations, and closing sales. Collaboration: Work closely with the technical and pre-sales teams to ensure customer requirements are fully understood and met. Market Research: Stay informed about industry trends, competitor activities, and new technologies in the cloud space to effectively position products and differentiate offerings. Sales Reporting: Maintain accurate records of sales activities, forecasts, and pipeline management using CRM software, and report on sales performance and progress to management. Customer Follow-up: Provide ongoing support and maintain relationships with customers post-sale to ensure satisfaction and identify opportunities for upselling or cross-selling additional services.Qualifications: Education: Bachelor’s degree in Business, Marketing, Information Technology, or a related field. Experience: 5 to 10 + years of experience in sales, in cloud services. Technical Knowledge: Understanding of cloud computing concepts (IaaS, PaaS, SaaS) and familiarity with Private Cloud and public cloud business. Skills: Proven sales track record and ability to meet or exceed targets. Excellent communication, presentation, and interpersonal skills. Strong negotiation and closing abilities. AirtSelf-motivated with a proactive approach to sales and customer engagement. Certifications: Relevant cloud certifications (e.g., AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals) can be beneficial but are not always required.A Cloud Sales Executive is responsible for selling cloud-based solutions and services to businesses and organizations. Their role involves identifying potential customers, understanding their needs, and effectively communicating how cloud offerings can meet those needs.

Greetings from Reliance Jio,Here is the opportunity to be a part of India's largest Telecom Company. (Please read the opening carefully post that share your resumes) Permanent Work From Home opportunity. LOCATION : MUMBAI AND PUNE ONLY.LOOKING FOR EXCELLENT ENGLISH VERBAL AND WRITTEN COMMUNICATION SKILLS.Roles and ResponsibilitiesHandle international calls from UK and US clients.Provide excellent customer service to resolve customer queries and concerns.Work on an international voice process, processing calls efficiently.Utilize strong communication skills to build rapport with customers.Meet performance targets set by the company.Desired Candidate Profile1-4 years of experience in a similar role (international calling/processing).Strong knowledge of international processes, including UK and US procedures.Excellent English language proficiency for clear communication with customers.Ability to work flexible shifts, including rotational shifts if required Other details:6 days working 1 rotational week offRotational shifts (includes night shifts too)9 hours workingSalary up to- 3 LPA (Depends on the basis of experience)Age criteria- 18 to 40 yearsEnsure that resumes are updated with a complete addressRead above requirement carefully and apply for the position.Interested applicants can DM their resumes on 7021647972Interview timings -10 am to 6:30 pmRegards,Sapna PatwaSapna.patwa@ril.com

OpeStack SMEQualification - Graduate / B.E. / M.C.A with relevant certification. Job Description / Skill & Competencies1. Extensive knowledge of Openstack (Redhat / Community) Clouds.2. Prior experience in Software Defined Network (Neutron, Contrail) and Software Defined Storage (Rehat Ceph).3. Should be well versed with Openstack APIs and their integration with external applications.4. Exposure in Openstack Cloud Automation by means of Heat Templates, Terraform, Scripting5. Must have deployed multiple Openstack clouds6. Knowledge of Information security management and Identity/Access Management Solutions (LDAP, AD, SSO, Keycloak)7. Must have experience in migrating workloads from one cloud to another8. Responsible for infrastructure tasks including provisioning hypervisors, connectivity issues, upgrades, and day-to-day issues and audits.9. Strong Linux OS commands and shell script skills - especially sed and awk (Doesn’t have to be administrator)10. Strong working experience on Ansible/Terraform11. Designs, builds, administers, maintains, and troubleshoots complex OpenStack environments.12. Troubleshoots problems and take corrective action on a timely and effective basis.13. Provides technical support to internal and external users (customer facing/Internal Team).14. Works appropriate level tickets in queue.15. Monitors and provides maintenance for all related infrastructure.16. Works with vendors to resolve hardware and software issues.17. Gathers data for capacity planning and performance analysis of infrastructure.18. Develops projects to improve performance, efficiency, experience, capacity, etc. of environments.19. Acts as the primary interface for the client or project manager for basic to intermediate projects.20. Implements large, complex enterprise-class solutions using OpenStack technologies.21. Performs regular checks of system components for errors and application of necessary corrective action. Ability to develop detailed project plans and work breakdown structures. Ability to develop Architecture Specification deliverables that map customer business requirements to solution / technologies. Create and implement a solution roadmap with bill of material and select the right infrastructure and technology platform or product based on in-depth knowledge of one and broad knowledge of other technologies and/or alliance product landscape.25. Good Written and Spoken communication skills.26. Good to have IT Architecture and Cloud Development skills in Public Clouds (Azure, Google).Desired to have:1. Open Stack / Azure / GCP Certified Admins2. Experience in Ceph Administration.3. Strong knowledge of UNIX systems (Linux, Redhat, Solaris , Ubuntu, Amla, Kalelinux).Preferred Skills: 1. Open Stack Certified Admins 2. Should have worked on Automating tasks by using Shell Scripts, AnsibleExperience –10 to 15 years experience experience in cloud Administator (OpenStack, CEPH,Ansible, devops tool).

About the Role:We are seeking a highly motivated and experienced Production Support Manager to join our dynamic team. In this critical role, you will be responsible for overseeing the day-to-day operations of our production environment, ensuring smooth and uninterrupted service delivery to our customers. You will lead a team of support engineers, providing guidance, mentorship, and technical expertise.Key Responsibilities: Oversee Production Support Operations: Lead and manage a team of support engineers, providing guidance, mentorship, and technical expertise. Monitor and analyze system performance, proactively identifying and resolving potential issues. Ensure timely response and resolution of production incidents and outages. Implement and maintain robust incident management and escalation procedures. Conduct regular system audits and performance reviews to identify areas for improvement. Capacity Planning and Resource Management: Plan and manage system capacity to meet current and future business demands. Optimize resource utilization to maximize system efficiency and cost-effectiveness. Proactively identify and address resource bottlenecks. Incident Management and Resolution: Lead incident response and resolution efforts, ensuring timely communication and coordination with stakeholders. Conduct post-incident reviews to identify root causes and implement corrective actions. Develop and maintain comprehensive documentation of incident response procedures. Service Level Agreement (SLA) Management: Monitor and track key performance indicators (KPIs) related to service availability, response times, and resolution times. Ensure compliance with service level agreements (SLAs) and customer expectations. Proactively identify and address any potential SLA violations. Team Leadership and Development: Recruit, hire, and train high-performing support engineers. Foster a positive and collaborative team environment. Provide ongoing professional development opportunities for team members. Conduct performance reviews and provide constructive feedback. Continuous Improvement: Identify and implement process improvements to enhance operational efficiency and effectiveness. Stay abreast of emerging technologies and industry best practices. Drive innovation and continuous improvement within the support team.Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 12+ years of experience in production support, with at least 5 years in a leadership role. Strong understanding of IT infrastructure, including servers, networks, databases, and applications. Experience with cloud computing platforms (e.g., AWS, Azure, GCP) is a plus. Proven ability to lead and mentor a high-performing team. Excellent communication, interpersonal, and problem-solving skills. Strong analytical and troubleshooting skills. Ability to work independently and as part of a team. Experience with ITIL or other IT service management frameworks is a plus. Strong understanding of incident management and change management processes.

Overview of the Company:Jio Platforms Ltd. is a revolutionary Indian multinational tech company, often referred to as India's biggest startup, headquartered in Mumbai. Launched in 2019, it's the powerhouse behind Jio, India's largest mobile network with over 400 million users. But Jio Platforms is more than just telecom. It's a comprehensive digital ecosystem, developing cutting-edge solutions across media, entertainment, and enterprise services through popular brands like JioMart, JioFiber, and JioSaavn.Join us at Jio Platforms and be part of a fast-paced, dynamic environment at the forefront of India's digital transformation. Collaborate with brilliant minds to develop next-gen solutions that empower millions and revolutionize industries.Team Overview:The Data Platforms Team is the launchpad for a data-driven future, empowering the Reliance Group of Companies. We're a passionate group of experts architecting an enterprise-scale data mesh to unlock the power of big data, generative AI, and ML modelling across various domains. We don't just manage data we transform it into intelligent actions that fuel strategic decision-making. Imagine crafting a platform that automates data flow, fuels intelligent insights, and empowers the organization that's what we do.Join our collaborative and innovative team, and be a part of shaping the future of data for India's biggest digital revolution! About the role.Title: Lead Data EngineerLocation: MumbaiResponsibilities: End-to-End Data Pipeline Development: Design, build, optimize, and maintain robust data pipelines across cloud, on-premises, or hybrid environments, ensuring performance, scalability, and seamless data flow. Reusable Components & Frameworks: Develop reusable data pipeline components and contribute to the team's data pipeline framework evolution. Data Architecture & Solutions: Contribute to data architecture design, applying data modelling, storage, and retrieval expertise. Data Governance & Automation: Champion data integrity, security, and efficiency through metadata management, automation, and data governance best practices. Collaborative Problem Solving: Partner with stakeholders, data teams, and engineers to define requirements, troubleshoot, optimize, and deliver data-driven insights. Mentorship & Knowledge Transfer: Guide and mentor junior data engineers, fostering knowledge sharing and professional growth.Qualification Details: Education: Bachelor's degree or higher in Computer Science, Data Science, Engineering, or a related technical field. Core Programming: Excellent command of a primary data engineering language (Scala, Python, or Java) with a strong foundation in OOPS and functional programming concepts. Big Data Technologies: Hands-on experience with data processing frameworks (e.g., Hadoop, Spark, Apache Hive, NiFi, Ozone, Kudu), ideally including streaming technologies (Kafka, Spark Streaming, Flink, etc.). Database Expertise: Excellent querying skills (SQL) and strong understanding of relational databases (e.g., MySQL, PostgreSQL). Experience with NoSQL databases (e.g., MongoDB, Cassandra) is a plus. End-to-End Pipelines: Demonstrated experience in implementing, optimizing, and maintaining complete data pipelines, integrating varied sources and sinks including streaming real-time data. Cloud Expertise: Knowledge of Cloud Technologies like Azure HDInsights, Synapse, EventHub and GCP DataProc, Dataflow, BigQuery. CI/CD Expertise: Experience with CI/CD methodologies and tools, including strong Linux and shell scripting skills for automation.Desired Skills & Attributes: Problem-Solving & Troubleshooting: Proven ability to analyze and solve complex data problems, troubleshoot data pipeline issues effectively. Communication & Collaboration: Excellent communication skills, both written and verbal, with the ability to collaborate across teams (data scientists, engineers, stakeholders). Continuous Learning & Adaptability: A demonstrated passion for staying up-to-date with emerging data technologies and a willingness to adapt to new tools.

Lead – Sales/Revenue MISDepartment: FinanceLocation: Navi MumbaiJob Summary:We are seeking a meticulous and results-driven Sales & Revenue Analyst to join our team. This role is crucial in supporting the sales function by preparing and analyzing key sales and revenue data, ensuring alignment with the Annual Operating Plan (AOP), and managing the reconciliation of purchase orders. The ideal candidate will have strong analytical skills, attention to detail, and the ability to collaborate cross-functionally with various teams, including Sales PMO, Account Management.Key Responsibilities: Preparation of Sales MIS (Management Information System): Validate order bookings in terms of commercials, subscription types, and IVG (internal classifications). Compare order data against the Annual Operating Plan (AOP) to ensure sales are on track. Collaborate with the Sales PMO team to ensure alignment with the sales strategy and targets. Reconciliation of Purchase Orders: Reconcile purchase orders by interacting with the Account Management team to ensure all purchase orders are accurate and aligned with contractual terms. Address any discrepancies between sales orders and finance systems, ensuring smooth transaction flow. Analysis of Order and Revenue Performance: Analyze sales performance by leaders and segments, focusing on order volumes and revenue generation. Track sales performance against the Annual Operating Plan (AOP) and identify any performance gaps or areas for improvement. Sales Funnel Report Analysis: Review and analyze the sales funnel to track opportunities across different stages and product suites. Provide insights into the status of opportunities, helping prioritize efforts to convert leads into closed sales. Validation of Customer/Partner Billing Methods: Validate customer and partner billing methods, payment terms, and conditions to ensure alignment with contractual agreements. Ensure accuracy in billing processes to avoid errors and disputes, contributing to smooth financial operations.Key Requirements: Experience: 3+ years of experience in sales/revenue MIS operations, sales analysis, or a similar role in a fast-paced environment. Strong understanding of sales processes, reporting, and analytics. Skills & Competencies: Strong analytical skills with attention to detail and accuracy. Proficiency in Excel, MS Office Suite, and other data analysis tools. Familiarity with CRM systems (e.g., Salesforce, Microsoft Dynamics) is a plus. Ability to interpret and analyze sales data to make informed decisions. Strong communication and collaboration skills for cross-functional teamwork. Educational Qualification: Bachelor's degree in Business, Finance, Marketing, or a related field. Advanced certifications (e.g., in sales operations or data analysis) are a plus

EducationB.E./B.Tech/MCA in Computer ScienceExperience3 to 6 Years of Experience in Kubernetes/GKE/AKS/OpenShift AdministrationMandatory Skills ( Docker and Kubernetes)Should have good understanding of various components of various types of kubernetes clusters (Community/AKS/GKE/OpenShift)Should have provisioning experience of various type of kubernetes clusters (Community/AKS/GKE/OpenSHIFT)Should have Upgradation and monitoring experience of variouos type of kubernetes clusters (Community/AKS/GKE/OpenSHIFT)Should have good experience on Conatiner SecurityShould have good experience of Container storageShould have good experience on CICD workflow (Preferable Azure DevOps, Ansible and Jenkin)Should have goood experiene / knowlede of cloud platforms preferably Azure / Google / OpenStackShould have good experience of container runtimes like docker/cotainerdShould have basic understanding of application life cycle management on container platformShould have good understatning of container registryShould have good understanding of Helm and Helm ChartsShould have good understanding of container monitoring tools like Prometheus, Grafana and ELKShould have good exeperince on Linux operating systemShould have basis understanding of enterprise networks and container networksShould able to handle Severity#2 and Severity#3 incidentsGood communication skillsShould have capability to provide the support Should have analytical and problem solving capabilities, ability to work with teamsShould have experince on 24*7 operation support framework)Should have knowledge of ITIL ProcessPreferred Skills/KnowledgeContainer Platforms - Docker, Kubernetes, GKE, AKS OR OpenShiftAutomation Platforms - Shell Scripts, Ansible, JenkinCloud Platforms - GCP/AZURE/OpenStackOperating System - Linux/CentOS/UbuntuContainer Storage and BackupDesired Skills 1. Certified Kubernetes Administrator OR2. Certified Redhat OpenShift Administrator3. Certification of administration of any Cloud Platform will be an added advantageSoft Skills1. Must have good troubleshooting skills2. Must be ready to learn new technologies and acquire new skills3. Must be a Team Player4. Should be good in Spoken and Written English

Cloud Sales RoleResponsibilities: Sales Strategy Development: Develop and implement sales strategies to achieve or exceed sales targets for cloud solutions and services. Prospecting: Identify and generate new business opportunities through various channels, including cold calling, networking, and referrals. Customer Engagement: Build and maintain relationships with existing clients and prospective customers to understand their business needs and identify opportunities for cloud solutions. Solution Presentation: Conduct product demonstrations and presentations to showcase cloud services and demonstrate how they address customer requirements and pain points. Proposal Creation: Prepare and present tailored sales proposals, including pricing, deliverables, and implementation plans to clients. Negotiation: Lead negotiation discussions with clients, addressing concerns, managing expectations, and closing sales. Collaboration: Work closely with the technical and pre-sales teams to ensure customer requirements are fully understood and met. Market Research: Stay informed about industry trends, competitor activities, and new technologies in the cloud space to effectively position products and differentiate offerings. Sales Reporting: Maintain accurate records of sales activities, forecasts, and pipeline management using CRM software, and report on sales performance and progress to management. Customer Follow-up: Provide ongoing support and maintain relationships with customers post-sale to ensure satisfaction and identify opportunities for upselling or cross-selling additional services.Qualifications: Education: Bachelor’s degree in Business, Marketing, Information Technology, or a related field. Experience: 5 to 8 + years of experience in sales, in cloud services. Technical Knowledge: Understanding of cloud computing concepts (IaaS, PaaS, SaaS) and familiarity with Private Cloud and public cloud business.Skills: Proven sales track record and ability to meet or exceed targets. Excellent communication, presentation, and interpersonal skills. Strong negotiation and closing abilities. Self-motivated with a proactive approach to sales and customer engagement. Certifications: Relevant cloud certifications (e.g., AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals) can be beneficial but are not always required.

Financial Reporting - Mumbai LocationKey Responsibilities: Partner with Management and business for analysis, planning and reporting needs. Manage the preparation of monthly business unit and consolidated financial statements. Create and manage the preparation of weekly and monthly reports to support departmental and business needs. Prepare detailed internal financial reports, including researching and explaining significant variances by working closely with various departments and management. Provide assistance to the Corporate Controller, Assistant Controller and Accounting Manager on key accounting tasks/deliverables. Provide ad hoc financial reports, tables, exhibits as requested. Assesses the needs of the business, prioritize projects and drive new reporting requirements to completion. Prepare and analyze financial statements monthly, including: income statement, balance sheet, and statement of cash flows. Perform quality assurance and deliver recurring reports accurately and on-time Interpret and analyse financial information posted to general ledger accounts. Review, investigate, and correct errors and inconsistencies in financial entries, documents, and reports. Play crucial role in implementing new software for department improvement and efficiencyEducational Qualification: CAExperience: 12+ Years in Finance Domain 3-4 Years of handing financial reporting function helping business Experience in Cloud/Enterprise/IT software domain will be an added advantage

Greetings!!!Reliance Jio is hiring for E-KYC Verification Process.Eligibility criteria:- Candidates must have experience in KYC background verification process for minimum 6 months of experience.- Candidate must be a Graduate.- Should be comfortable to work 6 days a week and in day rotational shifts.- Should be comfortable to work from office.- Job location - RCP, Ghansoli, Navi Mumbai.- 2 rounds of interview (HR, Ops)- Max age to apply is 35 years. For more info,WhatsApp your Resume on below contact details (Mention your Name, Contact Number, Location) HR Sheetal - 8169167930

Exciting Career Opportunity: Customer Support Executive Location: Sir H. N. Reliance Foundation Hospital, Girgaon, Mumbai (Work from Office)Roles & Responsibilities:Provide professional and empathetic support for customer queries through phone, email, or chat.Offer accurate information about hospital services, appointments, and billing.Handle customer complaints effectively and maintain a positive attitude.Work closely with internal teams to resolve complex issues and ensure customer satisfaction.Eligibility Criteria:Communication Skills: Excellent English communication skills (spoken & written).Experience: Minimum 1 year of experience in a Customer Service Voice process.Education: Graduation is mandatory.Age: Maximum 35 years.Shift Flexibility: Comfortable working in rotational shifts.Off Days: 1 rotational week off.Joining: Immediate joining required.Shift Timings (Any shift, subject to change based on business needs):7:00 AM - 3:30 PM9:00 AM - 5:30 PM12:00 PM - 8:30 PM2:00 PM - 10:30 PM10:20 PM - 7:00 AMSalary: Up to 4.6lpa (Negotiable based on experience)Interested? For more information or to apply, WhatsApp your resume to the contact details below: Sapna Patwa - 7021647972 or mail at sapna.patwa@ril.com

Greetings!!!Reliance Jio is hiring for Team Leader - KYC ProcessEligibility Criteria:Good communication skills.Candidate must be a Graduate.On paper experience as a Team Leader for KYC process is mandatory of minimum 1 year.Must be comfortable Working from Office.6 days working and 1 rotational week off. Roles and ResponsibilitiesManage a team responsible for KYC (Know Your Customer) operations, ensuring timely completion of tasks and maintaining high-quality standards.Oversee document verification and KYC verification processes to ensure accuracy and compliance with regulatory requirements.Develop and implement effective process management strategies to improve efficiency, productivity, and customer satisfaction.Collaborate with other teams to resolve issues related to KYC operations and provide guidance on best practices.Ensure adherence to company policies, procedures, and regulatory guidelines throughout the entire lifecycle of KYC activities.Location - Ghansoli, Navi Mumbai.Salary - Upto 6.5 LPAAge - Upto 32 years max.For more info,Please share your CV on asawri.patil@ril.com

Dear candidates,Grab this opportunity to join us!!! We are hiring executives for eKYC Verification Process.Eligibility criteria:- Candidates must have experience in KYC background verification process for min 6 months.- Candidate must be a graduate.- Should be comfortable to work 6 days a week and in day rotational shifts.- Should be comfortable to work from office.- Job location - RCP, Ghansoli, Navi Mumbai.- 2 rounds of interview (HR, Ops)- Max age to apply is 35 years.- Please share an updated resume on 9152667061Please Note -:- Please check the criteria before applying, only who fits in apply.

Job Title: Lead – Sales/Revenue MISDepartment: FinanceReports To: Leader – Financial Reporting & AnalysisLocation: [Navi Mumbai]Job Summary:We are seeking a meticulous and results-driven Sales & Revenue Analyst to join our team. This role is crucial in supporting the sales function by preparing and analyzing key sales and revenue data, ensuring alignment with the Annual Operating Plan (AOP), and managing the reconciliation of purchase orders. The ideal candidate will have strong analytical skills, attention to detail, and the ability to collaborate cross-functionally with various teams, including Sales PMO, Account Management.Key Responsibilities: Preparation of Sales MIS (Management Information System): Validate order bookings in terms of commercials, subscription types, and IVG (internal classifications). Compare order data against the Annual Operating Plan (AOP) to ensure sales are on track. Collaborate with the Sales PMO team to ensure alignment with the sales strategy and targets. Reconciliation of Purchase Orders: Reconcile purchase orders by interacting with the Account Management team to ensure all purchase orders are accurate and aligned with contractual terms. Address any discrepancies between sales orders and finance systems, ensuring smooth transaction flow. Analysis of Order and Revenue Performance: Analyze sales performance by leaders and segments, focusing on order volumes and revenue generation. Track sales performance against the Annual Operating Plan (AOP) and identify any performance gaps or areas for improvement. Sales Funnel Report Analysis: Review and analyze the sales funnel to track opportunities across different stages and product suites. Provide insights into the status of opportunities, helping prioritize efforts to convert leads into closed sales. Validation of Customer/Partner Billing Methods: Validate customer and partner billing methods, payment terms, and conditions to ensure alignment with contractual agreements. Ensure accuracy in billing processes to avoid errors and disputes, contributing to smooth financial operations.Key Requirements: Experience: 3+ years of experience in sales/revenue MIS operations, sales analysis, or a similar role in a fast-paced environment. Strong understanding of sales processes, reporting, and analytics. Skills & Competencies: Strong analytical skills with attention to detail and accuracy. Proficiency in Excel, MS Office Suite, and other data analysis tools. Familiarity with CRM systems (e.g., Salesforce, Microsoft Dynamics) is a plus. Ability to interpret and analyze sales data to make informed decisions. Strong communication and collaboration skills for cross-functional teamwork. Educational Qualification: Bachelor's degree in Business, Finance, Marketing, or a related field.Advanced certifications (e.g., in sales operations or data analysis) are a plusApply Now

Job Description for Financial ReportingReporting to the Chief Financial Officer, this position will be responsible for all areas relating to financial reporting both for business and corporate.KEY RESPONSIBILITIES /General Duties:Partner with Management and business for analysis, planning and reporting needs.• Manage the preparation of monthly business unit and consolidated financial statements. •Create and manage the preparation of weekly and monthly reports to support departmental and business needs.•Prepare detailed internal financial reports, including researching and explaining significant variances by working closely with various departments and management.•Provide assistance to the Corporate Controller, Assistant Controller and Accounting Manager on key accounting tasks/deliverables.•Provide ad hoc financial reports, tables, exhibits as requested.• Assesses the needs of the business, prioritize projects and drive new reporting requirements to completion.• Prepare and analyse financial statements monthly, including: income statement, balance sheet, and statement of cash flows.• Perform quality assurance and deliver recurring reports accurately and on-time• Interpret and analyse financial information posted to general ledger accounts.• Review, investigate, and correct errors and inconsistencies in financial entries, documents, and reports.• Play crucial role in implementing new software for department improvement and efficiencyEDUCATIONAL QUALIFICATIONS: CAEXPERIENCE- +12 Years in Finance Domain- 3-4 Years of handing financial reporting function helping business- Experience in Cloud/Enterprise/IT software domain will be an added advantage

Company OverviewJio, with its headquarters in Navi Mumbai, Maharashtra, is at the forefront of India's telecommunications revolution, supported by a workforce of over 10,001 employees. As a leading telecom operator with more than 400 million customers, Jio has also pioneered an array of digital applications and services. The company's comprehensive 5G solutions and cloud-native platforms cater to both B2C and B2B segments, setting a benchmark in the Media & Telecommunications industry. Visit our website for more information.Job OverviewWe are seeking a JSMAP SIEM Admin for a mid-level, full-time position located in Mumbai, Mumbai Suburban. The chosen candidate will be responsible for managing and optimizing the Security Information and Event Management (SIEM) system, ensuring optimal performance and security for our telecommunications infrastructure.Qualifications and Skills Proficiency in Elastic Stack (ELK) is mandatory skill for managing and analyzing logs effectively. Strong understanding of cyber security principles and practices to enhance system security. Experience with grok patterns for parsing and structuring log data essential for analysis. Proficient in Java programming for developing and maintaining custom integrations. Linux knowledge is crucial for managing and configuring system environments effectively. Ability to collaborate with cross-functional teams to streamline security processes. Exceptional problem-solving skills to troubleshoot and resolve SIEM related challenges. Effective communication skills for preparing reports and conveying technical information.Roles and Responsibilities Install, configure, and maintain the SIEM system to ensure optimal performance. Monitor security events, conduct thorough analysis, and respond to incidents. Develop and implement security policies and procedures for effective threat management. Collaborate with security analysts to refine detection capabilities and enhance alert quality. Perform regular system health checks and audits to ensure compliance and integrity. Create custom parsers and connectors to integrate new log sources seamlessly. Stay updated with the latest industry trends to proactively address emerging threats. Prepare and maintain comprehensive documentation for systems and processes.

1. Workforce Planning Manages the completion of staffing schedules, reviews the forecasting of work orders to plan the number and expertise of staff needed within agreed timeframes and in line with grade of service Ensures the administration of working hours and extra hours as governed by the scheduling process and manages the co-ordination of employees based in the jio centres. Advise on the co-ordination of scheduling of large volumes of employees throughout multiple sites and shifts. Ensures the recording of absenteeism, leave, sickness, lateness, planned off schedule activities and overtime and uses predefined workforce scheduling rules to optimise the schedule and use of resources. 2. Workforce optimisation Reviews forecasted call volumes, average handling time and shrinkage to calculate the required headcount figures, ensuring the timely completion of Advisor schedules accordingly. Enables the operation by assessing forecasting accuracy and developing and implementing processes to optimise this accuracy. Ensures that headcount requirements are optimised to reduce costs whilst balancing operational delivery. Analyses the schedules produced by the Workforce Schedulers/Administrators and makes recommendations for improvement, including impact on budget. Ensures that the necessary processes are designed, improved and implemented to optimise forecasting and schedule accuracy. Feedbacks timeously to the Senior Resource Analyst on any issues or information pertinent to the effective resource planning within their Region. 3. Monitors Grade of service Monitors staff coverage and reports any shortfalls to the regional Operations team and informs the WFM management team based in the National Head Quarters. Monitors absenteeism trends and flags anomalies, recommending grade of service risk mitigation plans. Reviews skills sets and revises schedules and forecasts to ensure site performance and the achievement of grade of service. Identifies and highlights trends impacting contact delivery and ensures that remedial plans are incorporated into the planning process. 4. Reports Develops and distributes all operational reports required by internal and external stakeholders and attends operational meetings with colleagues to agree workforce management standards and reporting processes, ensuring that these are implemented in the workplace. Eligibility: Post Graduate and above Minimum 13+ years of experience as Workforce Management from Voice background Good hands-on knowledge in Microsoft & Reporting Tools.

Company OverviewJio, the force behind India's leading telecom operator with over 400 million customers, is at the forefront of the digital revolution. We deliver a comprehensive suite of digital applications and services for both B2C and B2B markets, ensuring functionality, engagement, and scalability. Our innovative solutions span across 5G networks, AI/ML platforms, cloud-native infrastructure, and OSS Platforms, simplifying and enhancing network operations. Headquartered in Navi Mumbai, Maharashtra, Jio is pioneering the future of Media & Telecommunications.Job OverviewThis Senior Cloud Native position is a Full-Time role located in Mumbai, within the dynamic and rapidly evolving environment of Jio. You will be responsible for designing, developing, and implementing cloud-native applications and solutions, leveraging cutting-edge technologies to drive efficiency and innovation in the telecom industry. Bring your expertise to help shape the cloud journey and deliver superior services to our vast customer base.Qualifications and Skills Strong proficiency in cloud-native concepts and methodologies, vital for the role to meet the company's technological standards. Proven experience with Kubernetes (Mandatory skill) is essential for managing containerized applications in a cloud environment. Hands-on experience with Docker (Mandatory skill) for efficient container management and deployment processes. Proficiency in OpenShift for developing and serving applications, facilitating seamless interaction with cloud systems. Profound understanding of Kubernetes cluster management ensures smooth operation and scalability of cloud applications. Adept at developing and implementing cloud-native applications, crucial for delivering high-quality digital services. Excellent problem-solving skills to troubleshoot complex cloud infrastructure and application challenges effectively. Strong communication and teamwork abilities to enhance collaboration within a multidisciplinary team setting.Roles and Responsibilities Design and implement robust cloud-native solutions to improve network operations and digital service delivery. Lead the development and deployment of containerized applications using Kubernetes and Docker. Collaborate with cross-functional teams to ensure seamless cloud infrastructure and application integration. Manage and maintain the Kubernetes cluster, ensuring high availability and performance of all applications. Streamline processes by automating recurring tasks and optimizing deployment strategies. Continuously explore and adopt innovative cloud technologies to stay at the forefront of industry standards. Conduct regular performance tuning and scalability assessments to enhance application efficiency. Provide mentorship and guidance to junior team members, fostering a culture of learning and growth within the team.

Title: Financial Reporting - CALocation: MumbaiExperience: 12+ yearsJob Description for Financial ReportingReporting to the Chief Financial Officer, this position will be responsible for all areas relating to financial reporting both for business and corporate.KEY RESPONSIBILITIES /General Duties: Partner with Management and business for analysis, planning and reporting needs.• Manage the preparation of monthly business unit and consolidated financial statements. • Create and manage the preparation of weekly and monthly reports to support departmental and business needs.• Prepare detailed internal financial reports, including researching and explaining significant variances by working closely with various departments and management.• Provide assistance to the Corporate Controller, Assistant Controller and Accounting Manager on key accounting tasks/deliverables.• Provide ad hoc financial reports, tables, exhibits as requested.• Assesses the needs of the business, prioritize projects and drive new reporting requirements to completion.• Prepare and analyze financial statements monthly, including: income statement, balance sheet, and statement of cash flows.• Perform quality assurance and deliver recurring reports accurately and on-time• Interpret and analyse financial information posted to general ledger accounts.• Review, investigate, and correct errors and inconsistencies in financial entries, documents, and reports.• Play crucial role in implementing new software for department improvement and efficiencyEDUCATIONAL QUALIFICATIONS: CAEXPERIENCE- 12+ Years in Finance Domain- 3-4 Years of handing financial reporting function helping business- Experience in Cloud/Enterprise/IT software domain will be an added advantage

Title: GIS EngineerExperience: 2 to 10 yearsLocation: MumbaiExperience: ArcGIS & extensions, ArcGIS pro, Arc Scene, MS-Office, Network Engineer, ArcFM, SmallWorld Team co-ordination Project tracking & reporting Quality report preparation Well versed in Modelling techniques and methods Satellite image interpretation. Creation, update of data in File GDB, GDB Data capture using Satellite image. Editing/updating in version Geodatabase. Geo-processing Tool & output interpretation GIS data conflation Historical data understanding & update Image rectification Vector, raster, Topological and data quality check Network inventory in NE– Creation, update Experience on SQL, VB Script, Python Utility network creation and updateSoftware Skills: ArcGIS & extensions, ArcGIS pro, Arc Scene, MS-Office, Network Engineer, ArcFM, SmallWorldEducation: BE, B. Tech, M. Sc, MA, M. Tech in Geology, Geography, Civil, Remote sensing, GIS, Geoinformatics, Graduate/ Diploma in any discipline

Document verification desk 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer interactions 5. Educate the customer at every given possible opportunity 6. Ensure updation of product, system, process and policy knowledge 7. Adhere to rostered timing, scheduled shifts and activities 8. Capture customer details and data relevant to the call or service 9. Resolve customer queries within agreed timelines 10. Manage outbound campaigns as per business requirement 11. Increase, develop and retain customer base through relationship building and service 12. Follow all contact center policies, procedures, code of conduct and legislative requirements Age -25years maximum

Greeting of the day, Looking for Frontend Developer SDE 2 Key Responsibilities:Work closely with design, backend development teams, and other stakeholders to translate wireframes and mockups into interactive, responsive web pages.Engage and collaborate with stakeholders to understand requirements and deliver solutions that meet business needs.Develop new user-facing features and optimize existing ones using React.js (version 18 and above) and Next.js or similar frameworks and Typescript.Write high-quality, clean, and maintainable code with a strong emphasis on performance and SEO best practices.Implement front-end best practices to ensure excellent Lighthouse scores and overall search engine visibility.Ensure cross-browser and cross-device compatibility of the website.Enhance application responsiveness and overall user experience.Optimize web pages for maximum speed and scalability.Stay up to date with the latest front-end technologies, trends, and best practices to continuously improve our development processes.Collaborate with other team members to identify and address performance bottlenecks and UI/UX issues.Ensure the technical feasibility of UI/UX designs.Write and maintain unit tests to ensure the reliability and robustness of the codebase.Utilize Docker and Kubernetes for containerization and orchestration.Build reusable components and front-end libraries for future use.Technical Requirements (Must Have):Strong expertise in React.js (version 18 and above).Experience with Next.js is highly preferred.Knowledge of Node.js.Well-versed in TypeScript and proficient in JavaScript, HTML, and CSS.Familiarity with responsive design principles and mobile-first development.Demonstrated ability to write high-performance code that positively impacts SEO and Lighthouse scores.Solid understanding of front-end build tools, such as Webpack or Parcel.Experience in writing unit test cases (e.g., Jest, Mocha).Understanding of RESTful APIs and web services.Proficient in version control using Git.Experience in Docker and Kubernetes.Strong communication and collaboration skills.Technical Requirements (Good to Have):Experience in MERN stack (MongoDB, Express.js, ReactJs, Node.js)Familiarity with tools like New Relic, Coralogix, Grafana.Understanding of CI/CD pipelines and DevOps practices.Familiarity with cloud platforms such as GCP, Azure, AWS.Experience with GraphQL.Qualifications Required:Bachelors/Master's degree in computer science, Information Technology, or a related field.3-6 years of professional experience in front-end web development

Job DescriptionEducationAny graduate but preferably B.E./B.Tech/MCA in Computer ScienceExperienceMust have 5+years of work experience on CommVault / NetBackup / Networker and Veeam Cloud backup solutions.Mandatory Skills/Knowledge Configuring & scheduling of backups, testing of backups, Backup policies and guidelines, Standard Operating procedure. Work on daily health checks and environment monitoring Monitor backup operation and anomalies detection Work on Change, ITSM tickets and maintenance activities Able to perform restoration in case if escalated by L1 Advance Level of troubleshooting Coordinate with application owners and users in case if issue not resolved by L1 Engineer Perform client / Media Server Installation / commission of backup application and assist to clean up and sanity checks of the backup policies Work in the rotational shiftPreferred Skills/Knowledge Configuring & scheduling of backups, testing of backups, Backup policies and guidelines, Standard Operating procedure. Hands on working experience with Tape based backup software like CommVault, NetBackup, HP Data Protector, Cloud backup technologies like (GCP /Azure / AWS) Backup Hardware like (physical / Virtual Tape Library (VTL) libraries and disk-based backups) Good understanding of CommVault backup tool and cloud Architecture. Closely monitor the Backup activity monitor dashboard to track the real time backup failures Refer the last 24 hrs backup failure report and troubleshoot the chronic or problematic backup failure and drive for closures. Perform restoration as per the request after validating proper approvals and follow the ITSM formalities Primary Troubleshooting of the backup or restoration failure issues escalated by L1 team Timely escalation of the issues which are not resolved or seek the required assistance from the next level. Installations / Upgrade / Configurations of new backup clients. Periodic housekeeping and logs clean-up for hassle free backup operations. Configuring and Maintaining backup policies, tape drives, Catalog Backup (Hot/Cold). Prepare the daily backup success dashboard and share with the leadership Represent the backup team in the Change / upgrade discussion calls and provide the inputsDesired CertificationsCommVaultBackup certificationSoft Skills Must be ready to learn new technologies and acquire new skills Must be a Team Player Should be good in Verbal and Written Communication.Interested candidates can share the resume & below mandatory details Contact Number Email IDCurrent CompanyTotal ExperienceRelevant ExperienceCurrent Salary (Fixed + Variable)Expected SalaryCTC of offer in hand (if any)Primary SkillsNotice Period/LWDCurrent LocationPreferred LocationHighest Qualification & %10th %12th % or Diploma %Graduation %Post-Graduation % (if yes)

Hi Folks,We are hiring for Customer Support Representative (Mobility)!!!!Blended ProcessHiring candidates with Good Verbal and Written English communication skills.Should have good understanding about handling customer queriesExperienced (BPO) candidates preferable.Hiring from Metro and Non-Metro Cities.24*7 Rotational shift, 6 days working & any 1 rotational week off.Age criteria up to 40 years.Graduates and undergraduates both can apply.Salary up to 3,00,000 PA.Immediate Joining.Should have own system with 10 MBPS Wifi speed For more info, Call or Whatsapp your CV - HR SNEHA - 9920332446