Java Production Support Engineer

Location: Gurgaon (GG7), Noida (TCS Yamuna), Chennai (Siruseri)
Experience: 5+ Years
No. of Positions: 10
Job Type: Full-time
Start Date: ASAP

Job Summary

We are looking for a Java Production Support Engineer with strong analytical, troubleshooting, and technical skills to maintain the stability and performance of enterprise applications. You will collaborate closely with cross-functional teams to resolve incidents, optimize systems, and ensure smooth production operations across complex environments.

Key Responsibilities

• Provide L2/L3 production support for Java-based applications.
• Monitor system and application health using AppDynamics, Splunk, Prometheus, and Grafana.
• Perform root cause analysis and ensure timely resolution of incidents.
• Participate in release and change review meetings, contributing to platform stability.
• Develop automation scripts and tools to enhance reliability and reduce manual effort.
• Work with development and infrastructure teams to implement performance improvements.
• Support CI/CD pipelines and containerized environments using Kubernetes and Docker.
• Maintain clear and comprehensive documentation for incident resolutions and procedures.

Required Qualifications

• IT Operations: Strong experience in system monitoring, performance tuning, and troubleshooting.
• SRE Experience: 4+ years in Site Reliability Engineering or production support.
• Development: Proficiency in Java, JavaScript, SQL, Spring Boot, and Microservices.
• Observability Tools: Hands-on experience with AppDynamics, Splunk, Prometheus, and Grafana.
• Cloud Platforms: Exposure to AWS, Azure, or GCP.
• Containerization: Skilled in Kubernetes and Docker environments.
• CI/CD: Familiarity with Jenkins, Git, and automated deployment pipelines.
• Education: Bachelor’s degree in Computer Science, Information Technology, or related field.

Preferred Skills

• Experience with Java performance tuning and JVM optimization.
• Knowledge of message queues (Kafka, RabbitMQ).
• Familiarity with shell scripting or Python automation for operational tasks.
• Understanding of ITIL processes and incident/change management best practices.
• Experience with data governance tools or Informatica Cloud (IICS).
• Background in healthcare, pharma, or retail industry environments.

What We Offer

• Work with advanced cloud-based and microservice architectures.
• Gain exposure to large-scale enterprise production systems.
• Opportunity for continuous learning and skill advancement.
• Collaborative, growth-focused work environment.

How to Apply

Join Us