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12.0 - 15.0 years
18 - 20 Lacs
Thane
Work from Office
Job Description Summary - Manage projects ensuring quality deliverables on time and within budget. Ensure that all project work is completed in accordance with SOPs, policies and practices. -Key Responsibilities Manage the delivery of eConsent and eCOA technologies to internal and external clients and ensure the best strategies to optimal delivery Monitor and supervise efforts to coordinate delivery with other project resources within and outside the organization Provide strategic and technical direction for the development, design, and configuration of eConsent and eCOA for customer engagements Communicate effectively with customers to identify needs and propose solutions Communicate customer requirements to the product management teams, advocate on the customer s behalf, and communicate the status of enhancement requests to customers Keep customers well informed on status of internal service efforts and serves as liaison between internal staff and customer Establish strong customer relationships and seek opportunities to increase customer satisfaction and deepen relationships Develop and maintain project plans Create, track and report on project timelines Manage project budgets and approval of invoices Implement continuous improvement activities for assigned projects Prepare and present project information at internal and external meetings Ensure that work is conducted in compliance with standard processes, policies and procedures and meets project timeline metrics Requirements Minimum Education, Experience, & Specialized Knowledge Required: Bachelor s degree or equivalent and a minimum of five (5) years related project/program management experience. Pharmaceutical industry experience strongly preferred. Excellent client relationship experience required. Strong presentation skills required. Experience with the MS Office Suite. Native Japanese speaking (or professional and fluent business level) and residing in Japan
Posted 2 months ago
8.0 - 13.0 years
2 - 5 Lacs
Bengaluru
Work from Office
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead, CDD Are you a proactive and collaborative leader ready to make an impact? Join our fast-growing CDD Onboarding team in Bangalore as a Team Lead, where youll guide a motivated team and help shape our regional growth. In this role, you ll oversee the onboarding of new and existing merchants, assessing them across AML, fraud, reputational, and regulatory risks. Youll collaborate closely with Sales, Account Management, Compliance, Risk, and Product to ensure we maintain a compliant, high-quality portfolio. As part of a global CDD team, you ll drive operational improvements, lead process optimization and automation, and foster a culture of speed, quality, and customer focus. What you will do Lead a team responsible for the onboarding and risk assessments of new and existing clients; ensuring compliance and handling escalations / frictions efficiently and effectively Risk assessments towards onboarding of clients - both new and existing clients who wish to expand with Adyen in accordance with regulations and internal KYC procedures; Lead and drive process improvements, provide insights and guidance towards these initiatives Evaluate existing procedures and processes developed internally, challenging the efficacy of the processes to optimize end-to-end our merchant s onboarding processes; Provide advice and assistance to Commercial and product teams, with the end goal of increasing customer satisfaction and improving our automation rates respectively; Ensuring continuous team growth and competence improvements. Who you are You are a seasoned people leader with 8+ years of proven experience in the risk, operations or compliance industry You have a firm grasp and understanding of AML, KYC, PCI, Scheme rules and internal controls You are extremely detail oriented, organized and have the ability to multitask effectively You are people oriented and know your way around growing individual contributors ranging from juniors to seniors You are able to work independently, while at the same time being a strong collaborator, working and connecting with colleagues and developing ideas to improve effective teamwork / client onboarding You take initiative, ownership and are committed to challenging the status quo in a critical, professional and effective manner; You are a self-starter who enjoys a fast-paced environment and is able to execute ideas / initiatives effectively; You have strong analytical and stakeholder management skills while believing that efficiency is key to operational excellence; You are a data-driven person who works well and understands with ease, making use of data to drive changes and decision making; You are someone with great foresight who thinks strategically when executing initiatives and conducting your planning You have excellent written and verbal communication. English fluency required - other Asian languages (Japanese, Mandarin) at a business level competency are a strong plus, but not mandatory Our Diversity, Equity and Inclusion commitments Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don t be afraid to let us know if you need more flexibility. This role is based out of our Bengaluru office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Posted 2 months ago
1.0 - 5.0 years
4 - 6 Lacs
Bawal
Work from Office
Handling interpretation in meetings, A person who can fill the gap of inter or intra departmentfor the communication between Japanese member & Indian member. Translation of documents from Japanese to English and vice versa. Controlling and coordinating QC circle activities as QCC Committee member. Handling of ECN (Engineering change notice). Qualification - Graduation +JLPT N3
Posted 2 months ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
M3 Global Research, an M3 company, is seeking a Senior Data Engineer to join our data engineering team. This role will focus on building and maintaining robust data pipelines, working closely with stakeholders to ensure data solutions align with business objectives, and utilizing tools like Power BI for data visualization and reporting. The ideal candidate has strong analytical skills, a passion for data-driven decision-making, and excellent communication abilities to work effectively with stakeholders across the organization. Essential Duties and Responsibilities: Design, develop, and maintain high-quality, secure data pipelines and processes to manage and transform data efficiently. Lead the architecture and implementation of data models, schemas, and integrations that support business intelligence and reporting needs. Collaborate with cross-functional teams to understand data requirements and deliver optimal data solutions that align with business goals. Maintain and enhance data infrastructure, including data warehouses, lakes, and integration tools. Provide guidance on best practices for data management, security, and compliance. Support Power BI and other visualization tools, ensuring consistent and reliable access to data insights. Oversee the delivery of data initiatives, ensuring they meet project milestones, KPIs, and deadlines. Essential Job Functions: Maintain regular and punctual attendance. Work cooperatively and communicate effectively with team members and stakeholders. Comply with all company policies and procedures. Supervisory Responsibility: Yes Outcomes: Deliver high-quality, reliable data solutions. Provide stakeholders with clear and actionable insights through Power BI reports. Ensure data pipelines and ETL processes are optimized and running efficiently. Foster strong relationships with stakeholders to ensure their data needs are met. Competencies: Attention to detail. Analytical thinking and problem-solving skills. Strong communication and interpersonal skills to engage effectively with stakeholders. Ability to work in a fast-paced, agile environment. Knowledge and Skills: Proficiency with data engineering tools and technologies (eg, SQL, Python, ETL tools). Strong experience with Power BI for data visualization and reporting. Familiarity with cloud-based data platforms (eg, AWS, Azure, Google Cloud). Experience with data modeling, data warehousing, and designing scalable data architectures. Strong knowledge of database systems (eg, SQL Server, Oracle, PostgreSQL). Experience working in an Agile development environment. Excellent communication skills to work effectively with both technical and non-technical stakeholders. Ability to multi-task and manage multiple projects simultaneously. Problem-solving mindset with a desire to continuously improve data processes. Minimum Experience: 5+ years of experience in data engineering or related fields. 2+ years of experience with Power BI or similar data visualization tools. Education and Training Required: bachelors degree in computer science, Data Science, or a related field, or equivalent experience
Posted 2 months ago
1.0 - 6.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Description Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries. Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future! About the role We are looking for a Technical Support Engineer to join our team and support customers in Bangalore-India. With our outstanding technical expertise, we at Enphase customer support are helping our customers to make the best use of their Enphase solar PV systems. The most advanced technology at Enphase allows us to monitor and control each component in the field. Industry-leading innovation and continuous learning allows us to always remain one step ahead of our installer partners and be well-equipped to provide professional support during the commissioning of new sites. The possibilities are endless, including a competitive base salary, corporate bonuses that are paid out quarterly, excellent benefits, and even company stock! To give our customers the best experience and quick resolution. You will be responsible for professional and timely resolution or referral of technical issues that may involve hardware, software, communications, installation, or a blend of variables. What you will do Enphase support teams work 24*7 and 365 days a year. The candidate will be required to answer inbound Emails / Chats / Phone calls from Enphase customers during assigned hours. Conduct remote troubleshooting of Enphase products. Troubleshoot, approve and execute warranty claims. Provide pre-sales information about Enphase products. Assist with the activation of new Enphase sites as needed. Document all activity in a central CRM/Help Desk software platform. Coordinate with Enphase Engineering the tracking of field issues, and subsequent product modifications or logging product bugs in a central database. Assist other team members with troubleshooting and/or administrative tasks as needed. Follow departmental conventions and procedures. Participate in ongoing training/education of industry standards and Enphase product-specific information. Professionally represent Enphase via all communications mediums. Abide by all company policies and standards of conduct contained in the Enphase Energy employee manual. Perform other duties as assigned. Who you are and what you bring Bachelors degree in Engineering or equivalent A minimum of 1 year experience in supporting customers in a Tech Support or Customer Support role. Good interpersonal skills and proven ability to build rapport and establish/maintain working relationships with customers, peers, and managers. Fluency in English AND Japanese is essential. Excellent oral, written, and interpersonal communication skills. Process-focused, highly organized, and comfortable in a fast-paced, results-driven environment. Engaging, confident, and energetic telephone personality. Computer literate (PC skills essential, Mac OS desirable). A general understanding of electrical concepts, AC & DC circuits, electrical or electronics background - highly desirable. Exposure to solar/PV-related environments - desired. What we offer A challenging position in a dynamic and rapidly growing international company in the photovoltaic industry. Competitive salary plus additional benefits such as quarterly bonus and company stocks. A great work environment in teams with colleagues from various countries worldwide. Initial training, as well as continuing professional development. Must be willing to work fully remotely. Please submit all resumes in English.
Posted 2 months ago
1.0 - 4.0 years
5 - 6 Lacs
Thane
Work from Office
Candidates who can speak very good English & Japanese-speak, read and write.(Mandate). Customer service of ecommerce products. Blended process of voice, emails and chat.Levels of N1 and N2. Shift Timings-IST 6:00 am to 3:30 pm. Responsibilities: Customer Service: Respond to customer inquiries and resolve issues effectively and efficiently. Handle customer complaints professionally and empathetically. Provide accurate and timely information to customers regarding order status, product availability, returns, and refunds. Assist customers with technical issues and troubleshoot problems. Build and maintain strong customer relationships. Communication: Communicate effectively with customers in both English and Japanese (fluent in speaking, reading, and writing). Understand and respond to customer inquiries and concerns in a clear, concise, and professional manner. Document all customer interactions accurately and completely in the CRM system. Process Management: Handle customer interactions efficiently and effectively within established service level agreements (SLAs). Adhere to company policies and procedures for customer service. Utilize customer relationship management (CRM) software effectively. Problem-Solving: Identify and troubleshoot customer issues effectively and efficiently. Escalate complex issues to appropriate departments as needed. Proactively identify and suggest solutions to improve customer service processes.
Posted 2 months ago
3.0 - 8.0 years
10 - 15 Lacs
Kharkhoda
Work from Office
Must have N2/N3 Holder Excellent command over Japanese Language Interpretation in Top Management Meeting Translation of Documents Interpretation in Genba Interpretation in Conferences Interpretation for MD, Directors Required Candidate profile Good at kanji Good command over Japanese Speaking Must have exposure in Automobile Industry
Posted 2 months ago
0.0 - 5.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Do you want to be a part of a team where your ideas have the potential to reach millions. Job Description : The Last Mile Analytics & Quality Team is looking for Japanese Language Specialist who will act as first level support for Last Mile team with multiple transportation services along with other operational issues and activities related to transportation process and optimization. Your solutions will impact our customers directly! The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. Must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to make sound judgments, work to improve the customer experience, and get the right things done. Basic qualifications Bachelors degree. • Fluency in Japanese. • Required minimum JLPT N3 certification. • Previous work experience preferred. Please apply on the below job id and share your updated resume with the additional details to the below added mail . https://amazon.jobs/en/jobs/2955505/quality-specialist-japanese Job ID : 2955505 Use this Job Id to apply in Amazon.jobs Total years of Experience in years : Current/ Previous company name : Spanish Proficiency Certification : Education Qualification ( Course ): Graduation completed year : Current State & Current City: Open for Hyderabad : Yes / No Notice Period / Immediate joiner : Previously worked with Amazon ( Yes/ No ) If yes, mention employee ID: Current CTC : Expected CTC : If you are interested Please add your resume with the above details to ilakiya@amazon.com this mail id .
Posted 2 months ago
3.0 - 5.0 years
9 - 12 Lacs
Gurugram
Work from Office
sRide Carpool is looking for Privacy Settings to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes
Posted 2 months ago
2.0 - 7.0 years
12 - 14 Lacs
Bengaluru
Work from Office
The Support Products Services (SPS) team is looking for a solutions-oriented and customer obsessed ADSP Support Specialist to help advertisers troubleshoot and unblock any self-service display, video, and audio campaign issues within the Amazon Demand Side Platform (ADSP). In this role, you will be responsible for responding to advertisers contacts across a variety of troubleshooting topics (campaign setup, creative moderation, performance, delivery, reporting, ad tags and trackers, and general campaign or account-level questions) within a timely manner, utilizing existing SOPs and your digital advertising knowledge. A successful ADSP Support Specialist will have a proven track record in successfully interacting with global clients (chat email) and have a foundational understanding of digital advertising. They demonstrate strong communication skills and can effectively articulate troubleshooting steps to advertisers and agencies. While SOPs and blurbs can be utilized for relevant troubleshooting issues, they will also take advantage of all available resource and foundational digital advertising knowledge to help advertisers find resolution. They will earn trust with advertisers by diving deep when the issue is unclear or unfamiliar, in order to ensure a satisfactory interaction is provided. They will display curiosity, and will learn and develop deep expertise in ADSP ad products and recognize when there are operational gaps that require leads or managers to help address them. - Responding promptly and accurately to live chat or email support questions, helping the advertiser troubleshoot issues related to campaign setup, creative moderation, performance, delivery, reporting, ad tags and trackers, or any general questions related to their campaign or account. - Providing onboarding support, explanations of new features, consultation for product usage, and industry best practices to advertisers who reach out through contact us. - Analyzing and interpreting data with advertisers to identify campaign improvement areas, root causes, and optimization opportunities. - Assisting customers with questions related to product beta participation, capturing customer feedback, and collaborating with program partners to highlight product gaps and opportunities. - Escalating any technical troubleshooting issues and surfacing to leadership for wide-spread issue potentially impacting hundreds of advertisers. - Identifying opportunities to update existing support documentation and effectively escalating to content specialist. - Mentoring new and junior employees to up-level their knowledge of Amazon s programmatic advertising offerings, and becoming a subject matter expert (SME) for ADSP troubleshooting issues. A day in the life The Advertising Support DSP specialist plays an exciting and important role for Amazon by unblocking issues and complexities for our advertiser via email and live channels. They are comfortable stepping in and handling escalations from our Advertisers. They also support with audit requirements, coaching, training and participate in programs or projects. About the team The Advertising Support Team is Customer obsessed and takes pride in providing exceptional support to the Amazon Advertiser. We are a cohesive and inclusive team and display the Amazon Leadership Principles in everything we do. - Bachelor s degree in marketing, communications, or equivalent experience - 2+ years experience in digital advertising and/or programmatic advertising - Excellent verbal and written communication skills (English) - Ability to effectively and confidently communicate with advertisers - Strong prioritization and time management skills, with a high degree of flexibility - Experience providing client services, customer support, or working with external stakeholders on shared objectives - Willing to work in a diverse atmosphere and contribute to an inclusive culture - Adheres to the provided schedule in a 24/7 environment including night shifts (rotational), as shifts are determined based on business requirements with rotational 2 consecutive day off and a 5-day working week (working weekends might be required) - Experience in online advertising or e-commerce - 1+ years of ADSP experience - Basic understanding of programmatic ad technology - Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines - Additional languages (European, Mandarin, Japanese) is a plus
Posted 2 months ago
2.0 - 7.0 years
12 - 14 Lacs
Hyderabad
Work from Office
The Support Products Services (SPS) team is looking for a solutions-oriented and customer obsessed ADSP Support Specialist to help advertisers troubleshoot and unblock any self-service display, video, and audio campaign issues within the Amazon Demand Side Platform (ADSP). In this role, you will be responsible for responding to advertisers contacts across a variety of troubleshooting topics (campaign setup, creative moderation, performance, delivery, reporting, ad tags and trackers, and general campaign or account-level questions) within a timely manner, utilizing existing SOPs and your digital advertising knowledge. A successful ADSP Support Specialist will have a proven track record in successfully interacting with global clients (chat email) and have a foundational understanding of digital advertising. They demonstrate strong communication skills and can effectively articulate troubleshooting steps to advertisers and agencies. While SOPs and blurbs can be utilized for relevant troubleshooting issues, they will also take advantage of all available resource and foundational digital advertising knowledge to help advertisers find resolution. They will earn trust with advertisers by diving deep when the issue is unclear or unfamiliar, in order to ensure a satisfactory interaction is provided. They will display curiosity, and will learn and develop deep expertise in ADSP ad products and recognize when there are operational gaps that require leads or managers to help address them. - Responding promptly and accurately to live chat or email support questions, helping the advertiser troubleshoot issues related to campaign setup, creative moderation, performance, delivery, reporting, ad tags and trackers, or any general questions related to their campaign or account. - Providing onboarding support, explanations of new features, consultation for product usage, and industry best practices to advertisers who reach out through contact us. - Analyzing and interpreting data with advertisers to identify campaign improvement areas, root causes, and optimization opportunities. - Assisting customers with questions related to product beta participation, capturing customer feedback, and collaborating with program partners to highlight product gaps and opportunities. - Escalating any technical troubleshooting issues and surfacing to leadership for wide-spread issue potentially impacting hundreds of advertisers. - Identifying opportunities to update existing support documentation and effectively escalating to content specialist. - Mentoring new and junior employees to up-level their knowledge of Amazon s programmatic advertising offerings, and becoming a subject matter expert (SME) for ADSP troubleshooting issues. A day in the life The Advertising Support DSP specialist plays an exciting and important role for Amazon by unblocking issues and complexities for our advertiser via email and live channels. They are comfortable stepping in and handling escalations from our Advertisers. They also support with audit requirements, coaching, training and participate in programs or projects. About the team The Advertising Support Team is Customer obsessed and takes pride in providing exceptional support to the Amazon Advertiser. We are a cohesive and inclusive team and display the Amazon Leadership Principles in everything we do. - Bachelor s degree in marketing, communications, or equivalent experience - 2+ years experience in digital advertising and/or programmatic advertising - Excellent verbal and written communication skills (English) - Ability to effectively and confidently communicate with advertisers - Strong prioritization and time management skills, with a high degree of flexibility - Experience providing client services, customer support, or working with external stakeholders on shared objectives - Willing to work in a diverse atmosphere and contribute to an inclusive culture - Adheres to the provided schedule in a 24/7 environment including night shifts (rotational), as shifts are determined based on business requirements with rotational 2 consecutive day off and a 5-day working week (working weekends might be required) - Experience in online advertising or e-commerce - 1+ years of ADSP experience - Basic understanding of programmatic ad technology - Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines - Additional languages (European, Mandarin, Japanese) is a plus
Posted 2 months ago
2.0 - 7.0 years
12 - 14 Lacs
Chennai
Work from Office
The Support Products Services (SPS) team is looking for a solutions-oriented and customer obsessed ADSP Support Specialist to help advertisers troubleshoot and unblock any self-service display, video, and audio campaign issues within the Amazon Demand Side Platform (ADSP). In this role, you will be responsible for responding to advertisers contacts across a variety of troubleshooting topics (campaign setup, creative moderation, performance, delivery, reporting, ad tags and trackers, and general campaign or account-level questions) within a timely manner, utilizing existing SOPs and your digital advertising knowledge. A successful ADSP Support Specialist will have a proven track record in successfully interacting with global clients (chat email) and have a foundational understanding of digital advertising. They demonstrate strong communication skills and can effectively articulate troubleshooting steps to advertisers and agencies. While SOPs and blurbs can be utilized for relevant troubleshooting issues, they will also take advantage of all available resource and foundational digital advertising knowledge to help advertisers find resolution. They will earn trust with advertisers by diving deep when the issue is unclear or unfamiliar, in order to ensure a satisfactory interaction is provided. They will display curiosity, and will learn and develop deep expertise in ADSP ad products and recognize when there are operational gaps that require leads or managers to help address them. - Responding promptly and accurately to live chat or email support questions, helping the advertiser troubleshoot issues related to campaign setup, creative moderation, performance, delivery, reporting, ad tags and trackers, or any general questions related to their campaign or account. - Providing onboarding support, explanations of new features, consultation for product usage, and industry best practices to advertisers who reach out through contact us. - Analyzing and interpreting data with advertisers to identify campaign improvement areas, root causes, and optimization opportunities. - Assisting customers with questions related to product beta participation, capturing customer feedback, and collaborating with program partners to highlight product gaps and opportunities. - Escalating any technical troubleshooting issues and surfacing to leadership for wide-spread issue potentially impacting hundreds of advertisers. - Identifying opportunities to update existing support documentation and effectively escalating to content specialist. - Mentoring new and junior employees to up-level their knowledge of Amazon s programmatic advertising offerings, and becoming a subject matter expert (SME) for ADSP troubleshooting issues. A day in the life The Advertising Support DSP specialist plays an exciting and important role for Amazon by unblocking issues and complexities for our advertiser via email and live channels. They are comfortable stepping in and handling escalations from our Advertisers. They also support with audit requirements, coaching, training and participate in programs or projects. About the team The Advertising Support Team is Customer obsessed and takes pride in providing exceptional support to the Amazon Advertiser. We are a cohesive and inclusive team and display the Amazon Leadership Principles in everything we do. - Bachelor s degree in marketing, communications, or equivalent experience - 2+ years experience in digital advertising and/or programmatic advertising - Excellent verbal and written communication skills (English) - Ability to effectively and confidently communicate with advertisers - Strong prioritization and time management skills, with a high degree of flexibility - Experience providing client services, customer support, or working with external stakeholders on shared objectives - Willing to work in a diverse atmosphere and contribute to an inclusive culture - Adheres to the provided schedule in a 24/7 environment including night shifts (rotational), as shifts are determined based on business requirements with rotational 2 consecutive day off and a 5-day working week (working weekends might be required) - Experience in online advertising or e-commerce - 1+ years of ADSP experience - Basic understanding of programmatic ad technology - Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines - Additional languages (European, Mandarin, Japanese) is a plus
Posted 2 months ago
10.0 - 15.0 years
14 - 18 Lacs
Hyderabad
Work from Office
Summary -To plan and lead Category initiatives for a clearly defined sub-category globally OR one category regionally OR all categories in one country OR multiple cross-divisional categories in one country; to develop the sub-category strategy as part of the wider Category Strategy; to lead proactive sourcing projects, specification definition and demand management, as we'll as manage sub-category-specific supplier performance and innovation activities. Key Responsibilities: Supports in Implementing category strategic goals from overall Procurement strategy / Ecosystem management Under guidance of the regional category manager/s Planning, organizing and managing projects taking into account priorities, resources, budgets, issues and constraints to achieve desired results; defining clear project scope and objectives; utilizing software and tools to plan, track and report status. Contribute to overall savings opportunity identification and delivery Compliance risk management: supporting reports to determine appropriate compliance level. Monitoring end-to-end compliance (budget, payment, vendor PO, contract invoice, buying channel, etc) and deriving corrective actions to improve compliance. Applying risk management processes including identifying and evaluating risks, and defining and executing a risk mitigation plan. Maintaining and updating Procurement applications accordingly to the Procurement content (eg e-catalogs, user portal). Continuous improvement of procurement content and automation. Support definition and implementation of Procurement tools and processes. Managing data analysis and reporting, eg analyzing spend, demand, supply markets and competitors. Extracting, cleansing and consolidating information to fact-based insights for further usage eg in category strategies. Commitment to Diversity Inclusion: : We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Essential Requirements: Demand management Responsible to ensure the right balance between business needs and Novartis strategy. Accountable to work with stakeholders to identify the most cost-effective ways to deliver business objectives. Sourcing and supplier relationships management Executing the Source-to-Contract process including respective strategies, approaches and methods: Preparing and conducting fact-based negotiations. Adapting tactics from a broad portfolio of negotiation strategies to achieve results that support business and Procurement objectives. Proactive assessment of new ways of working, involving innovative scientific technical solutions by identifying and onboarding the right suppliers. Manage relationships with stakeholders Analyzing specifications for optimization. Linking specification to customer value, challenging specification confidently. Conveying messages clearly and convincing stakeholders. Achieving results by proactively building long-term, sustainable and effective relationships, understanding the stakeholder landscape and demonstrating political astuteness across business structures and networks EDUCATION: University/Advanced degree is required. masters Degree/other advanced degree in the business administration, finance, law or scientific or technical field is preferred. EXPERIENCE: +10 years of relevant business experience (industry specific experience). Preferably > 10 years of experience in Procurement or other related experience within the Pharmaceutical industry, preferably in category management, supplier management, or related area, with a focus in the REFS Category domain. Strong project management or other leadership experience. LANGUAGES Excellent spoken and written English, Japanese Chinese would be preferred.
Posted 2 months ago
8.0 - 9.0 years
25 - 30 Lacs
Neemrana
Work from Office
1. Can translate Japanese language into English and Hindi 2. Should be fluent in English and Japanese 3. Easy hands on PPT and Excel 4. Should have SAP Knowledge
Posted 2 months ago
4.0 - 8.0 years
10 - 17 Lacs
Bengaluru
Work from Office
Requirement: Candidate must hold a C1 certification in the specified language and have at least 3 years of experience working with that language. Answering inbound Emails / Chats / Phone calls to the Customer Support queue during assigned hours.
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
Gurugram
Work from Office
Role & Responsibilities: Learning our compliance policies and procedures to protect the integrity of client engagements. Conduct internet-based search. Conducting reviews and evaluate the completeness, accuracy, and appropriateness of an individual or an entities profile. Identifying and applying a strong distinction between correct/incorrect business practices and escalate compliance breaches. Understanding and enforcing key requirements of firm and regulators Legal & Compliance rules and policies. Managing tasks and activities in a timely manner with complete ownership of responsibilities. Engaging with client service professionals daily to understand their needs and provide support to meet an objective of providing excellent services to Clients Partnering with different business units and work through complex situation on a day to day basis. Individual will reference existing policies; however, due to frequency of unique situations will need to research issues and, through situation-specific inquiries, propose solutions to issues. An ideal candidate will have the following: Graduate/Postgraduate with 2 years of minimum relevant industry experience i.e Compliance, Due Diligence, Risk Management. Mandatory - Fluency in English (verbal and written). Desirable but not required - Fluency (verbal & written) in Japanese and/or Korean languages skills will be given preference. Possess excellent Internet-based research skills. Familiarity with using Internet-based investigative tools would be an added advantage. Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy and attention to detail. Strong interpersonal and communication (both verbal and written) skills since the role requires collaborating with cross functional teams Successful track record of working in a team environment. Adaptability to work in a dynamic environment often accompanied by stringent deadlines. Strong analytical bent of mind and structured problem-solving approach. Able to work and deliver under minimal supervision/independently.
Posted 2 months ago
1.0 - 4.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Job Title: Services Order Management & Billing Analyst Location: Bangalore Responsible for activities related with service contracts (maintenance plus cash and charge) that cover contract and equipment database handling plus invoicing process. Ensure that the necessary NCR Voyix guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes. Key interface points will include service sales and service teams. Single point of contact for customer regarding service agreement and maintenance billing. Responsible for the following major activities: Coordination of order processing and billing activities for Order Management contracts Supervision and daily task management of Customer Advocate Team that oversees the following areas: Obtaining and reviewing legal agreement for completeness of terms and conditions for maintenance billing Maintaining of equipment database and processing, updating movements, additions and cancellations Invoicing that covers invoice preferences and validation of revenue recognition criteria which triggers invoices in the system Adhering to the procedures in compliance with NCR Voyix policies Reconciliation and reporting that covers monthly verification of revenue data, providing corrections, and clarifications of reported results Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices Providing internal and external audit support as requested Qualifications: Education: Bachelor s degree in finance, Accounting, Business Administration, or a related field. Experience: Minimum of 3 years of experience in Order Management and Billing, preferably within a global or multinational company. Basic Qualifications Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer) Strong problem solving and customer service skills Ability to communicate well with all involved parties on different level of the process Dedication Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and problem solving Language : Japanese (Mandatory), English Preferred Qualifications Outsourced exposure or experience preferred Global/Multi-Country experience strongly preferred Analytical skills
Posted 2 months ago
1.0 - 5.0 years
3 - 3 Lacs
Chennai
Work from Office
Mail me your Resume along with below details to Priya.jagadale@fujitsu.com Name :: Contact no :: Mail id :: JLPT level :: Total Exp :: Pref Exp :: Current Ctc :: Expected CTC :: Ok for chennai location :: Ok for WFO :: Ok for 24/7 :: Role & responsibilities Perform software-related QA translations and technical translations from Japanese to English and vice versa. Handle customer communication in both Japanese and English, ensuring clear and effective communication of technical issues, solutions, and updates. Conduct Root Cause Analysis (RCA) on software defects and issues, providing detailed reports in both Japanese and English. Collaborate with the development and QA teams to understand product updates and changes, and translate technical specifications as needed. Assist in creating and maintaining bilingual documentation of software products, technical procedures, and QA processes. Provide language support to other team members as needed. Business process and service improvement for service enhancement. Training and team development, Mentoring, coaching -Business Process and Service Improvement. S&R (Sense and Respond) Communication Cell Regards, Priya.jagadale@fujitsu.com
Posted 2 months ago
0.0 - 3.0 years
0 - 1 Lacs
Ghaziabad
Work from Office
Foreign Language Teacher (Part time) for Summer School and Regular required for following languages: 1 Spanish, 2 French, 3 German, 4 Mandarin
Posted 2 months ago
0.0 - 2.0 years
3 - 6 Lacs
Pune, Mumbai (All Areas)
Work from Office
P.I. Prestige International India Pvt. Ltd. (Health Support Services) is a specialized healthcare support provider dedicated to assisting Japanese patients in India. We offer professional Japanese-English medical interpretation and comprehensive support for health insurance claims, ensuring a stress-free experience for our clients in a foreign healthcare environment. Key Responsibilities: Provide Japanese-English and English-Japanese interpretation in medical settings. Support Japanese patients in navigating hospitals and healthcare services in India. Assist clients with documentation and procedures for health insurance claims. Coordinate with doctors, hospital staff, and insurance providers to ensure smooth communication. Maintain professionalism and cultural sensitivity in all client interactions. Qualifications: Graduate / Postgraduate. Certification in Advanced Japanese Language Course (JLPT N2/N3 or currently pursuing N2). Required Skills: Fluency in Japanese and English (spoken and written). Proficiency in Microsoft Office (Excel, Word). Strong communication and interpersonal skills. Understanding of Japanese culture and business etiquette. Ability to multitask and adapt in a fast-paced work environment. Prior experience in language interpretation/translation is a plus. Desired Candidate Profile: Freshers and candidates with up to 2 years of experience are welcome. Friendly, empathetic, and client-oriented. Willingness to work from either Bangalore or Gurgaon.
Posted 2 months ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Are you ready to power the future At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide, Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management We're committed to making clean, green energy the primary power source for homes, businesses, and beyond, With the growing demand for electricity, the need for smart, clean energy sources is constantly rising SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating Join us and be part of a company that values creativity, agility, and impactful work, We are looking for a Japanese Speaking Customer Service Specialist to join our growing Global Technical Centre to provide innovative solutions for Japan international market This is an opportunity to become an expert in the SolarEdge product offering and the solar industry in general Based in our brand-new offices, we will be able to provide a collaborative environment, transportation, meals, and a competitive compensation package, This position will require Japanese Language Proficiency (JLPT N2/N3) and to work in Japan Standard Time** What will you be doing Answer inbound chats, e-mails, and cases from customers and contractors in a prompt, knowledgeable, and courteous manner documenting all information into call tracking system Provide support in the troubleshooting and diagnosis of grid tie solar inverter issues encountered in the installation and start-up products by using general knowledge, product schematics, data stored in the knowledgebase, and other sources of information available, Work together with operations to validate the authorization to release parts needed to solve problems encountered by customers and contractors, Provide updates to the knowledge database used by other technical support representatives with new troubleshooting information discovered in the resolution of customer calls, Manage the monitoring database of customer installations, Document all activity in the ticketing system and other database software platforms, Create layouts on the monitoring site at the customers request, Excellent interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers and managers, General understanding of Microsoft Office products and utilize them efficiently, Requirements: 1-3 years of experience in professional customer service and in technical helpline or remote support, Engineering or technical qualification in electrical and electronics is preferred, Basic understanding of IP network technology, Experience with solar electric products, Exceptional listening and questioning skills, Outstanding written communication skills in English, Ability to multitask in a very fast-paced environment, Experience working for an international organization is preferred, Ability to work in a continuous shift model, Excellent interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers and managers, Business communication skills in English Japanese Speaking Engineer (JLPT N2/N3) (Read, Write, or Speak) is a must SolarEdge recognizes its talented and diverse workforce as a key competitive advantage Our business success is a reflection of the quality and skill of our people SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance,
Posted 2 months ago
1.0 - 7.0 years
3 - 9 Lacs
Pune
Work from Office
ACS-I India is looking for a 1-3 years experienced Markush Analyst with scientific expertise, analytical skills, problem solving capabilities, and relevant language skills to help build CASs world-class collection of Markush structures They leverage their expertise to curate high-quality research data from patent authorities in their area of scientific expertise and across a diversity of scientific domains The incumbent may also provide scientific and content knowledge, capabilities, insights, and solutions for other CAS functions Job Responsibilities The Organic Chemist analyzes, collects, and curates the valuable chemical structure data disclosed in patent publications Leveraging both scientific and technical knowledge, the Organic Chemist extracts key insights and builds the CAS Content Collection This role centers on capturing Markush structures which represent a way to claim a broad range of chemical compounds in a patent, typically using a generic structure with variable groups to represent different possible substituents Markush representations are a powerful tool for patent protection, allowing for a single claim to cover numerous variations of a core structure, Job Requirements An advanced degree in organic chemistry or related scientific field Alternatively, a bachelor's degree with 1-3 years of related work experience, Moderate level of technical acumen and willingness to learn how specific scientific computer programs work, Advanced problem solving and logic skills, Japanese, Korean, German and/or Russian language skill is desired, but not required, Excellent scientific reading comprehension and writing skills; experience with patents is desired, Strong learning aptitude, including the ability to quickly learn and apply complex scientific concepts, policies, and technology tools Ability to apply learnings to new situations and to glean relevant insights, Strong attention to detail and ability to work both independently and as part of a team, Solutions focused on continuous improvement and growth, Ability to manage time effectively and prioritize responsibilities, Proficiency with Microsoft Office including Outlook, Word, Excel, and PowerPoint applications Aptitude and interest for learning and using various web-based and/or proprietary computer applications including, but not limited to video conferencing, instant messaging, and document sharing software, Ability to proactively collaborate, communicate and share knowledge with peers with diverse backgrounds, Strong work ethic
Posted 2 months ago
0.0 - 4.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Digital Content Services Technicians are responsible for evaluating all digital deliveries, outputs and derivatives as we'll as preparing files for delivery to linear and non-linear distribution. They are expected to have knowledge of transcode platforms, file formats, domestic and international media standards, and media asset management . Additional responsibilities include but are not limited to: Initiating transcodes, reviewing and acting on Auto QC data, as we'll as tagging and updating associated metadata . Additional focus will be on demonstration efficient communication and computer skills . Your Role Accountabilities : Perform technical review and database entry of digital content Utilize Media Asset Management system to update metadata and provide reporting as needed Audio/Video fault and issue tracking and follow up Input/ Validate accurate information into Scheduling module Monitor internal systems for incoming media requests, including but not limited to standards conversion, file creation, content management and distribution Negotiate, prioritize and manage client expectations for delivery timelines Coordinate with internal and external Discovery clients to confirm specific technical requirements Knowledge of related standard operation procedures and company policies Initiate and troubleshoot media creation workflows Qualifications & Experiences: Must possess excellent organizational skills, good verbal and written communication skills and proficient in computer usage. Must have a thorough understanding of professional/broadcast HD and SD signal standards Must have a thorough understanding of video resolution, and audio formatting Must have basic understanding of Media files including: file formats, codecs, file size and storage Must have demonstrated experience dealing with immediate deadlines that require problem solving and on the fly critical analysis Must be self-motivated, highly organized, detail oriented, and able to handle multiple projects simultaneously under tight deadlines in a team environment Able to work independently and within a team Must maintain professional attitude, demeanor and relationship with DCI management, co-workers and staff at all times. This position is considered an essential position. This means that during times of inclement weather, emergencies, or when access to the workplace may be impeded, that employees in this position are expected to report to work to support business continuance, unless otherwise instructed by his/her direct manager. Not Required but preferred experience: Bachelors degree in Communication Arts or Radio/TV/Film preferred 2 to 3 years experience with various encoding processes, editing and signal routing in a broadcast/ post production environment is highly desirable . Experience with Avid, Final Cut and Adobe Creative Suite Experience with media file transfer and sharing workflows Multilingual in any of the following a plus: English, Spanish, Portuguese, Putonghua (Mandarin), Hindi, Tamil, Telugu, Bengali, Melayu , Japanese, Vietnamese, Complex Chinese, Simplified Chinese, Indonesia, Korea, Burmese.
Posted 2 months ago
4.0 - 9.0 years
11 - 12 Lacs
Gurugram
Work from Office
Perform compliance operation activities supporting the Market Compliance Officers for International market like overseeing and/executing the AML work. Analyze financial documents and statements to identify any suspicious patterns that have occurred or may occur in the future. Investigate, measure, and report on the organizations risk of suspicious or fraudulent financial activity. Investigating and assessing the financial risks posed by a companys operations and monitoring/regulating high-risk activities. Performing PEP reviews - Decision potential matches at the time of onboarding new accounts. Also, perform Enhanced Due Diligence on confirmed PEP s at periodic intervals for existing customers. Performing Sanctions reviews - Decision potential matches at the time of onboarding (Front End Screening) and during the lifecycle of the account (Back End Screening). Stakeholder management by leading alignment calls with senior leadership across different business units and obtain concurrence. Qualification & Skill Set Required: Minimum of 4 years of relevant experience within the Big Four or in a bank/financial institution background. The ideal candidate should be someone from a mix of Big 4 audit background and/ internal audit experience/SOX testing/PRSA Testing in a bank/financial institution. MBA, Chartered Accounts, Law Graduates, CPA, ACAMS, MBA and individuals with certifications in audit would be preferred. Ability to work independently from understanding the regulation, designing the test script, execution of fieldwork testing, communication of findings to business and to reporting gaps. Strong problem solving and analytical skills including the ability to conceptualize and break down complex issues into actionable tasks. High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency. Excellent verbal and written communications skills in English. Prefer language expertise in a foreign language (Japanese, German, Spanish, etc) We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
About Credit Saison : Established in 2019, CS India is one of the country s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintech s. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India s huge gap for credit, especially with underserved and under penetrated segments of the population. Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. CS India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of S&P Global) and CARE Ratings. Currently, CS India has a branch network of 45 physical offices, 1.2 million active loans, an AUM of over US$1.5B and an employee base of about 1,000 people. Credit Saison India (CS India) is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact. Credit Saison Co., Ltd. ( ) is a leading Japanese financial services company, founded in 1951 and headquartered in Tokyo. As the 3rd largest credit card issuer in Japan, Credit Saison boasts over 35 million cardholders. The company operates across five main segments: Payments (B2C): Offering a variety of payment services, including credit and prepaid cards, and smartphone-based payments. Payments (B2B): Providing credit cards and other payment services to businesses, enhancing cash flow and back-office efficiency. Finance: Offering financial products for home purchases, rentals, and leases. Global Business: Delivering digitalized and localized financial services to underserved communities in Southeast Asia, India, and Latin America. Asset Management: Providing asset management services tailored to business operators capital investment plans. Saison International serves as the international headquarters and global business arm of Credit Saison and plays a key role in connecting its subsidiaries. Established in 2014, Saison International operates in Southeast Asia, India, and Latin America, partnering with local non-bank financial institutions and FinTech companies to manage a lending business for individuals and MSMEs. This includes Onshore subsidiaries engaged in wholesale lending in Brazil and Mexico An offshore wholesale lending business based out of Singapore (Saison Investment Management Pte Ltd) A non bank finance company in India engaged in both retail and wholesale lending. Associates enagaged in retail and wholesale lending in south east Asian countries such as Indonesia and Vietnam. In addition to its lending business, Saison International also engages in Investment activities, including venture capital. Saison International has been the key driver of growth for Credit Saison, notably establishing a US$ 2bn lending business in India in the last 5 years. Saison International forms the core of the groups future growth strategy. Come join us and be a part of a unique and culturally modern fintech NBFC that is bound for greater success. We pride ourselves on a modern technology stack - reliable, scalable and highly secure!Our tech stack reads like this - Microservices architecture built on Java (Springboot),Kotlin, Go, Python and some serverless infra, Front-ends on VueJS, Mobility via Flutter fully deployed on an automated cloud environment. We have a robust data infrastructure to derive intuitive business insights and also perform automated decisions in our lending process. Skills/Qualifications: A solid grounding in Computer Science fundamentals (based on a BS or MS in CS or related field) Excellent Object Orientation, coupled with excellent problem solving and debugging skills. Highly skilled at Java and related technologies, including Java Frameworks like SpringBoot or Dropwizard, RESTful web services, JSON, Servlet, JSP, MySQL,MongoDB, Kafka,AWS etc. Must have hands-on experience on building scalable and secure backend systems. Should have working knowledge of DevOps concepts like Continuous Deployment, Jenkins, Kubernetes and deployment on AWS. Good understanding of one of the JavaScript libraries and frameworks such as ReactJS, AngularJS etc will be an added advantage. Well versed in software engineering principles, frameworks and technologies Job Duties: Develop server side components, REST APIs - Assume ownership for existing and new modules including design, development and unit testing for enhancements of existing modules and development of new modules. Follows coding standards, builds appropriate unit tests,integration tests and deployment scripts. Solve Problems - Analyse problems logically and exercise sound judgement in defining,evaluating, and solving difficult technical and operational problems where solutions may be of a precedent-establishing nature. Lead the design and architectural improvements - Participate and collaborate with team members in design discussions, determine areas of complexity, potential risks to successful implementation, suggest enhancements to architecture, implement POCs and enhance application. Work closely with team members, coordinate requirements, and perform feasibility studies to implement them in application, provide schedules, and activities; contribute to team meetings and activities; troubleshoot development and production problems across multiple environments and operating platforms About Credit Saison :Established in 2019, CS India is one of the country s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partn...
Posted 2 months ago
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