ITOM

About Company:

Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes.

Job Title: ITOM

Location: (Pan India)-Bangalore (Global village Tech Park) / Hyderabad (Rai Durg) / Mumbai (Powai / Mahape) / Chennai (DLF IT Park) / Pune (Shivajinagar) / Noida (Candor Techspace, Industrial Area)

Experience: 8 to 12 Years

Employment Type: Contract to Hire

Work Mode: Hybrid

Notice Period: Immediate Joiners Only

Job Description:

8 years of overall industry experience At least 6 years of experience in ServiceNow ITOM domain

Strong knowledge of ServiceNow ITOM modules Discovery Service Mapping Event Management Orchestration

Deep understanding of CMDB design data integrity and dependency mapping

Familiarity with ITIL and ITOM best practices

ServiceNow Certified System Administrator CSA and ITOM related certifications

Excellent communication and stakeholder management skills

Good to Have Skills

Exposure to ServiceNow ITOM integrations with monitoring tools eg SolarWinds Nagios Splunk

Knowledge of cloud discovery and hybrid infrastructure management

Experience with automation frameworks and orchestration workflows

Advanced ITIL certifications or ServiceNow Implementation Specialist certifications

Familiarity with DevOps and AIOps concepts