IT Technical Support Intern

As an IT Technical Support Intern at our company, you will be part of a dynamic team for a 6-month internship. This role will provide you with hands-on experience in technical support and RDLC reporting, making it an ideal starting point for your IT career. **Key Responsibilities:** - Provide technical assistance and support through various channels such as phone, email, chat, and on-site visits. - Establish and nurture strong customer relationships by delivering high-quality support services. - Serve as a trusted advisor, assisting customers in maximizing the benefits of our products and services. - Document troubleshooting steps, configurations, and customer interactions in the CRM system. - Collect customer feedback during on-site visits and communicate valuable insights to internal teams. - Develop and maintain RDLC reports according to project requirements. - Collaborate with the team to comprehend data models and ensure precise reporting. - Conduct data extraction, integration, debugging, and propose enhancements for workflows/reports. **Qualifications Required:** - A degree in Computer Science, IT, or related fields is mandatory. (Candidates currently pursuing a degree are not eligible) - Proficiency in RDLC, SQL, and Microsoft Visual Studio. - Strong analytical and problem-solving abilities. - Attention to detail and effective teamwork skills. - Excellent communication and documentation capabilities. The Job Type is an Internship with a contract length of 6 months. The work location is in person. Join us to kickstart your IT career and gain valuable experience in technical support and RDLC reporting during this internship opportunity.,