IT / Technical Support Executive

Location:

Experience:

Employment Type:

Overview

We are seeking a highly motivated professional with strong computer knowledge and excellent communication skills to join our team. The ideal candidate will support day-to-day IT operations, assist in system and software management, and coordinate with teams to ensure smooth workflow and communication.

Key Responsibilities

• Provide support for desktop, laptop, and peripheral devices.
• Assist in software installation, configuration, and troubleshooting.
• Maintain and update records of systems, users, and IT assets.
• Respond to user queries via email, chat, or phone and resolve issues promptly.
• Support onboarding and setup of new devices for employees.
• Implement and maintain IT policies, including security and compliance measures.
• Coordinate with other teams for project implementations, software updates, and deployments.
• Generate reports, track incidents, and ensure timely resolution.
• Help maintain workplace communication tools (email, messaging apps, collaborative platforms).

Required Qualification

• Bachelor’s degree in

  Computer Science, Information Technology, or related field

  (preferred).
• Strong

  computer knowledge

  : Windows OS, MS Office Suite, basic networking, and troubleshooting.
• Familiarity with IT management tools (Intune, SCCM, device management tools) is a plus.
• Excellent

  verbal and written communication skills

  .
• Ability to work independently and in a team environment.
• Strong organizational skills with attention to detail.
• Customer-focused mindset and proactive problem-solving skills.

Additional Requirements (Optional)

• Basic knowledge of web applications, cloud platforms, or ERP systems.
• Ability to follow IT security protocols and compliance standards.
• Comfortable coordinating across multiple teams and departments.

Why Join Abotts?

• Work with global clients and exciting web projects
• Flexible remote work setup with U.S. time zone collaboration
• Supportive, innovative, and fast-paced work culture
• Competitive compensation and growth opportunities

How to Apply

Send your resume and a short cover letter to hr@abottstech.com

Or apply online via: https://www.abottstech.com/job/it-technical-support-executive/

👉 Use the subject line: IT / Technical Support Executive Role